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Mediahawk

star star star star star 0.0 (0 reviews) | Call Center Software · Call Tracking Software

Unlock marketing insights and optimize performance with Mediahawk's advanced call tracking and speech analytics for better ROI and customer understanding.

Product Overview

Mediahawk provides companies with the ability to monitor phone calls, evaluate marketing returns on investment, and extract valuable insights from both digital and offline campaigns. Although PDF reports may occasionally seem cramped, its sophisticated call tracking and speech analysis tools allow marketing teams and call centers to enhance their effectiveness and gain a deeper understanding of customer engagements.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkEfficiently identifies exact source of every lead
checkAccurately measures return on investment for marketing
checkEffectively tracks individual customer journeys across channels
Cons
closeDetailed multi-site reports can be confusing
closeOccasional missing caller information reported
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Frequently Asked Questions
No, Mediahawk does not offer a dedicated mobile app.
Yes, Mediahawk offers an API.
Mediahawk features make it ideal for automotive, care homes, dental, education, financial services, healthcare, legal services, and marketing agencies seeking call tracking and marketing attribution insights.
Mediahawk offers support through multiple channels, including phone, live chat, FAQs, and contact form.
Mediahawk supports integration with Google Analytics, Facebook, HubSpot, Zapier, Optimizely, and WordPress.com.
The software is available in English.
Mediahawk offers Starter (£199/month), Professional (£299/month), and Enterprise (custom) plans. Get in touch for a personalized Mediahawk cost estimate.
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