NEONNOW
NEONNOW is a cloud-driven Contact Center as a Service (CCaaS) solution established on AWS. It provides AI-enhanced IVR, multi-channel routing, and real-time ana...
NEONNOW is a cloud-driven Contact Center as a Service (CCaaS) solution established on AWS. It provides AI-enhanced IVR, multi-channel routing, and real-time ana...
Product Overview
NEONNOW is a cloud-driven Contact Center as a Service (CCaaS) solution established on AWS. It provides AI-enhanced IVR, multi-channel routing, and real-time analytics. Although newcomers might encounter a bit of a learning curve due to its sophisticated setup, the platform's no-code workflows and rapid deployment ensure a smooth implementation process.
Product Details
What Is NEONNOW?
NEONNOW is a highly regarded CCaaS platform utilized by leading global brands. Built on Amazon Connect and enhanced by CloudWave, it offers advanced contact center functionalities that are scalable, require no coding, and operate on a consumption-based pricing model. NEONNOW is designed for quick deployment, assisting small to mid-sized enterprises in optimizing omnichannel customer interactions while seamlessly integrating with their existing AWS infrastructure. Key features encompass real-time analytics, a versatile agent workspace, and customizable customer experience journeys, all supported by AWS-native security.
NEONNOW Pricing
NEONNOW employs a consumption-based pricing strategy, enabling businesses to pay solely for the services they utilize.
Quickstart Program:
Agent Usage Rates - $0.26 per agent per hour (additional AWS charges may apply)
For personalized NEONNOW pricing options, reach out to us today!
Please note: Pricing may change over time.
NEONNOW Integrations
The platform is compatible with various systems and applications, including:
HubSpot CRM software
Amazon QuickSight software
Salesforce Customer Success
Qualtrics
Business Objects
ServiceNow HR
Watch the NEONNOW demo to discover more about its integration capabilities.
Who Is NEONNOW For?
The NEONNOW software platform is well-suited for a diverse array of industries and sectors, especially those looking to enhance their contact center functions. It caters to:
Customer service teams utilizing AI to improve support
Developers requiring customization and control over integrations
Call center managers managing operational workflows
Executives utilizing AWS infrastructure
Organizations needing rapid deployment solutions
Is NEONNOW Right For You?
If you are in search of a scalable, cloud-driven contact center that is straightforward to deploy and specifically designed for AWS environments, NEONNOW might be the perfect solution. It empowers developers, call center managers, and business executives with no-code customization options, AI-enhanced workflows, and real-time analytics. Perfect for companies aiming to modernize customer experience without lengthy implementation processes, NEONNOW can assist in reducing expenses and optimizing operations.
If you still have questions about whether the NEONNOW software platform is suitable for your needs, please get in touch with our customer support team at info@softwareseekers.com for additional assistance.
Call Center Software Features
Pros
- ✔ Rapid deployment with reduced setup time
- ✔ Supportive and collaborative deployment team
- ✔ No-code workflow customization
Cons
- ✘ May only have a cloud-only deployment model
- ✘ Requires external system knowledge
Price
Professional
Custom
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