logo

net2phone

net2phone stands out as a prominent provider of Business Phone Systems, known for its ability to connect local businesses with global markets. Although newcomer...

0.00 | 0 Reviews

net2phone stands out as a prominent provider of Business Phone Systems, known for its ability to connect local businesses with global markets. Although newcomer...

Product Overview

net2phone stands out as a prominent provider of Business Phone Systems, known for its ability to connect local businesses with global markets. Although newcomers may need some initial training and assistance, the platform's greatest asset is its round-the-clock support based in the United States, along with the provision of native SMS and MMS features available in every plan.

Product Details

What Is net2phone?

net2phone is an innovative cloud-based platform that unifies voice, video, and messaging for businesses. As part of IDT Corporation, it utilizes a vast global carrier network to deliver enterprise-level VoIP functionalities. These include features such as auto-attendants, call queues, and extension mirroring for both mobile and desktop devices. The solution is modular in nature, featuring the UNITE suite for standard business phone requirements and the uContact module tailored for sophisticated omnichannel contact center operations. By incorporating AI-driven call transcription and high-definition video conferencing (Huddle) within a single interface, net2phone facilitates effective collaboration among remote and hybrid teams.

net2phone Pricing

net2phone provides several pricing plans based on the number of users:

  • 1-9 users

    • Essentials: $28.99/user/month

    • Professional: $35.99/user/month

    • Ultimate: $44.99/user/month

  • 10-24 users

    • Essentials: $24.99/user/month

    • Professional: $29.99/user/month

    • Ultimate: $38.99/user/month

  • 25-99 users

    • Essentials: $22.99/user/month

    • Professional: $27.99/user/month

    • Ultimate: $33.99/user/month

  • 100+ users

    • Essentials: custom pricing

    • Professional: custom pricing

    • Ultimate: custom pricing

Request a tailored net2phone pricing quote for your business today!

Please note that pricing may change.

net2phone Integrations

This software integrates seamlessly with various systems and platforms, including:

  • Microsoft Teams

  • Zoho

  • Slack software

  • Google Calendar

  • Salesforce Consulting Services

Check out the net2phone demo to discover more about its integration capabilities.

Who Is net2phone For?

The net2phone platform caters to a diverse array of businesses, organizations, and firms, including:

  • Global enterprises

  • Healthcare providers

  • Financial institutions

  • Retail businesses

  • Legal firms

  • Hospitality organizations

  • Real estate agencies

Is net2phone Right For You?

If your organization manages a significant volume of international calls and wishes to steer clear of the "bill shock" associated with traditional long-distance charges, then net2phone could be an excellent choice. The mid-tier plan includes unlimited global minutes to over 40 countries, providing remarkable value when compared to competitors who impose per-minute fees. For remote-first teams, features like extension mirroring and an intuitive mobile app ensure that no customer calls are overlooked, no matter where team members are located.

However, if your main requirement is deep, native data synchronization with a specific niche CRM, you might find the API-level integrations more technically challenging than other "all-in-one" sales solutions. For those prioritizing high uptime and round-the-clock human support, net2phone stands out as a strong option.

If you still have questions about net2phone's features, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Superior global value offers truly unlimited international calling to 40+ countries on mid-tier plans
  • Excellent US-based support provides 24/7 access to live representatives for all customers
  • Native SMS/MMS on all plans allows businesses to use text messaging with their business number

Cons

  • Users suggest the need for custom backgrounds/screensavers for phones
  • Integration with MS Teams can be enhanced further as reported by some users

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with net2phone.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

net2phone supports integration with a wide range of platforms, including Microsoft Teams, Salesforce, Zoho, Slack and Google Calendar.

net2phone offers three primary subscription tiers: Essentials, Professional, and Ultimate. Prices vary by team size and billing frequency. Get a detailed net2phone cost breakdown tailored to your specific requirements.

net2phone features are used by small business owners to global enterprise managers.

net2phone offers support via 24/7 US-based customer support, providing live chat, phone, and email assistance.

net2phone software primarily supports English and multiple other languages, including Spanish, French, and Portuguese, with localized support teams available in 14 countries.

Yes, net2phone does offer a dedicated mobile app.

Yes, net2phone offers an API.