net2phone
net2phone stands out as a prominent provider of Business Phone Systems, known for its ability to connect local businesses with global markets. Although newcomer...
net2phone stands out as a prominent provider of Business Phone Systems, known for its ability to connect local businesses with global markets. Although newcomer...
Product Overview
net2phone stands out as a prominent provider of Business Phone Systems, known for its ability to connect local businesses with global markets. Although newcomers may need some initial training and assistance, the platform's greatest asset is its round-the-clock support based in the United States, along with the provision of native SMS and MMS features available in every plan.
Product Details
What Is net2phone?
net2phone is an innovative cloud-based platform that unifies voice, video, and messaging for businesses. As part of IDT Corporation, it utilizes a vast global carrier network to deliver enterprise-level VoIP functionalities. These include features such as auto-attendants, call queues, and extension mirroring for both mobile and desktop devices. The solution is modular in nature, featuring the UNITE suite for standard business phone requirements and the uContact module tailored for sophisticated omnichannel contact center operations. By incorporating AI-driven call transcription and high-definition video conferencing (Huddle) within a single interface, net2phone facilitates effective collaboration among remote and hybrid teams.
net2phone Pricing
net2phone provides several pricing plans based on the number of users:
1-9 users
Essentials: $28.99/user/month
Professional: $35.99/user/month
Ultimate: $44.99/user/month
10-24 users
Essentials: $24.99/user/month
Professional: $29.99/user/month
Ultimate: $38.99/user/month
25-99 users
Essentials: $22.99/user/month
Professional: $27.99/user/month
Ultimate: $33.99/user/month
100+ users
Essentials: custom pricing
Professional: custom pricing
Ultimate: custom pricing
Request a tailored net2phone pricing quote for your business today!
Please note that pricing may change.
net2phone Integrations
This software integrates seamlessly with various systems and platforms, including:
Microsoft Teams
Zoho
Slack software
Google Calendar
Salesforce Consulting Services
Check out the net2phone demo to discover more about its integration capabilities.
Who Is net2phone For?
The net2phone platform caters to a diverse array of businesses, organizations, and firms, including:
Global enterprises
Healthcare providers
Financial institutions
Retail businesses
Legal firms
Hospitality organizations
Real estate agencies
Is net2phone Right For You?
If your organization manages a significant volume of international calls and wishes to steer clear of the "bill shock" associated with traditional long-distance charges, then net2phone could be an excellent choice. The mid-tier plan includes unlimited global minutes to over 40 countries, providing remarkable value when compared to competitors who impose per-minute fees. For remote-first teams, features like extension mirroring and an intuitive mobile app ensure that no customer calls are overlooked, no matter where team members are located.
However, if your main requirement is deep, native data synchronization with a specific niche CRM, you might find the API-level integrations more technically challenging than other "all-in-one" sales solutions. For those prioritizing high uptime and round-the-clock human support, net2phone stands out as a strong option.
If you still have questions about net2phone's features, feel free to reach out to us at info@softwareseekers.com for additional assistance.
Call Center Software Features
Pros
- ✔ Superior global value offers truly unlimited international calling to 40+ countries on mid-tier plans
- ✔ Excellent US-based support provides 24/7 access to live representatives for all customers
- ✔ Native SMS/MMS on all plans allows businesses to use text messaging with their business number
Cons
- ✘ Users suggest the need for custom backgrounds/screensavers for phones
- ✘ Integration with MS Teams can be enhanced further as reported by some users
Price
Professional
Custom
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