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Ooma

Ooma provides VoIP and contact center solutions that are hosted in the cloud, enabling businesses to handle their calls with ease. While the mobile application...

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Ooma provides VoIP and contact center solutions that are hosted in the cloud, enabling businesses to handle their calls with ease. While the mobile application...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Ooma provides VoIP and contact center solutions that are hosted in the cloud, enabling businesses to handle their calls with ease. While the mobile application has a few drawbacks, its user-friendly design, smooth integration with Customer Relationship Management (CRM) systems, support for Interactive Voice Response (IVR), and dependable call quality position it as an excellent option for simple communication requirements.

Product Details

What Is Ooma?

Ooma is an all-encompassing Unified Communications as a Service (UCaaS) solution that aims to modernize traditional copper phone systems by utilizing flexible, cloud-based technology. This platform allows businesses to efficiently handle voice, video, and messaging through a unified interface, tackling the significant issue of disjointed communication methods. By eliminating the need for physical hardware and offering features such as virtual receptionists, Ooma empowers small to medium-sized businesses to present a polished image while ensuring seamless communication in distributed teams.

Ooma Pricing

Ooma provides several pricing plans:

  • Essentials: $19.95/user/month

  • Pro: $24.95/user/month

  • Pro Plus: $29.95/user/month

  • Enterprise: Custom Pricing

Request a customized quote for Ooma pricing tailored to your business today!

Note: Prices may vary.

Ooma Integrations

This software is compatible with various systems and platforms, including:

  • Microsoft Dynamics 365

  • Clio software

  • Pipedrive CRM

  • HubSpot CRM

  • QuickBooks

Check out the Ooma demo to discover more about its integration capabilities.

Who Is Ooma For?

Ooma caters to a diverse array of industries and sectors, such as:

  • Automotive

  • Construction

  • Dental

  • Education

  • Hospitality

  • Healthcare

  • Insurance

Is Ooma Right For You?

If you are looking for scalable, award-winning communication solutions, Ooma is an excellent choice. Honored with the 2025 PCMag Business Choice Award, it replaces outdated copper lines through its advanced AirDial technology. With strong security measures that ensure HIPAA compliance and extensive API integrations, Ooma supports over 1.2 million users, including prominent companies like SONIFI. By combining user-friendliness with enterprise-level reliability, it offers remarkable value for businesses of any size.

If you still have questions about Ooma, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Built-in videoconferencing enhances team collaboration and meetings
  • ✔ Includes call management like transfer, forwarding, and hold
  • ✔ Offers voicemail and voicemail-to-email audio notifications

Cons

  • ✘ Customer support response times may vary
  • ✘ Initial setup can be time-consuming for some users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Ooma offers a dedicated mobile app for both iOS and Android.

Ooma features are used by small to mid-sized businesses, remote teams, customer support departments, sales teams, and professional service providers.

Ooma offers support via phone, email, and live chat.

Ooma supports integration with multiple systems and platforms, including HubSpot CRM, QuickBooks, Microsoft Dynamics 365, Pipedrive CRM, and Clio software.

Yes, Ooma offers an API.

Ooma price starts at $19.95/user/month with the Essentials plan, followed by Pro at $24.95/user/month and Pro Plus at $29.95/user/month. Enterprise plans are available with custom pricing based on business requirements. Get a detailed Ooma cost breakdown to make an informed decision.

Ooma software primarily supports English.