Ooma

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Streamline your business communication with Ooma's cloud-based VoIP and contact center solutions, featuring intuitive CRM integration and reliable call quality.

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Product Overview

Ooma provides VoIP and contact center solutions that are hosted in the cloud, enabling businesses to handle their calls with ease. While the mobile application has a few drawbacks, its user-friendly design, smooth integration with Customer Relationship Management (CRM) systems, support for Interactive Voice Response (IVR), and dependable call quality position it as an excellent option for simple communication requirements.

Product Details

What Is Ooma?

Ooma is an all-encompassing Unified Communications as a Service (UCaaS) solution that aims to modernize traditional copper phone systems by utilizing flexible, cloud-based technology. This platform allows businesses to efficiently handle voice, video, and messaging through a unified interface, tackling the significant issue of disjointed communication methods. By eliminating the need for physical hardware and offering features such as virtual receptionists, Ooma empowers small to medium-sized businesses to present a polished image while ensuring seamless communication in distributed teams.

Ooma Pricing

Ooma provides several pricing plans:

Essentials: $19.95/user/month
Pro: $24.95/user/month
Pro Plus: $29.95/user/month
Enterprise: Custom Pricing

Request a customized quote for Ooma pricing tailored to your business today!

Note: Prices may vary.

Ooma Integrations

This software is compatible with various systems and platforms, including:

Microsoft Dynamics 365
Clio software
Pipedrive CRM
HubSpot CRM
QuickBooks

Check out the Ooma demo to discover more about its integration capabilities.

Who Is Ooma For?

Ooma caters to a diverse array of industries and sectors, such as:

Automotive
Construction
Dental
Education
Hospitality
Healthcare
Insurance

Is Ooma Right For You?

If you are looking for scalable, award-winning communication solutions, Ooma is an excellent choice. Honored with the 2025 PCMag Business Choice Award, it replaces outdated copper lines through its advanced AirDial technology. With strong security measures that ensure HIPAA compliance and extensive API integrations, Ooma supports over 1.2 million users, including prominent companies like SONIFI. By combining user-friendliness with enterprise-level reliability, it offers remarkable value for businesses of any size.

If you still have questions about Ooma, feel free to reach out to us at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

cancel Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

cancel Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkBuilt-in videoconferencing enhances team collaboration and meetings

checkIncludes call management like transfer, forwarding, and hold

checkOffers voicemail and voicemail-to-email audio notifications

Cons

closeCustomer support response times may vary

closeInitial setup can be time-consuming for some users

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Frequently Asked Questions

Yes, Ooma offers a dedicated mobile app for both iOS and Android.

Ooma features are used by small to mid-sized businesses, remote teams, customer support departments, sales teams, and professional service providers.

Ooma offers support via phone, email, and live chat.

Ooma supports integration with multiple systems and platforms, including HubSpot CRM, QuickBooks, Microsoft Dynamics 365, Pipedrive CRM, and Clio software.

Yes, Ooma offers an API.

Ooma price starts at $19.95/user/month with the Essentials plan, followed by Pro at $24.95/user/month and Pro Plus at $29.95/user/month. Enterprise plans are available with custom pricing based on business requirements. Get a detailed Ooma cost breakdown to make an informed decision.

Ooma software primarily supports English.

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