logo

Oyatel

Oyatel offers outstanding call center software that enhances business telephony and facilitates effective call tracking. Although it does not include internatio...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Oyatel offers outstanding call center software that enhances business telephony and facilitates effective call tracking. Although it does not include internatio...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Oyatel offers outstanding call center software that enhances business telephony and facilitates effective call tracking. Although it does not include international data roaming options, the robust call distribution functionalities make it worth the investment. In summary, Oyatel’s strategic communication advantages position it as an attractive option for contemporary corporate voice management and streamlined remote team operations.

Product Details

What Is Oyatel?

Oyatel is an all-in-one call center software crafted for small to medium-sized enterprises that aim to enhance their communication processes. With its sophisticated automatic call distribution feature, it effectively directs incoming calls to the appropriate departments, thereby reducing customer wait times. The built-in softphone capability enables team members to handle calls smoothly from anywhere, addressing challenges associated with managing a remote workforce. This platform provides exceptional flexibility for expanding business operations.

Oyatel Pricing

The software comes with the following pricing plans:

  • Basis - 6GB data for 249/month

  • Pluss - 20GB data for 399/month

  • Frihet - Free data for 499/month

Based on our analysis, the cost of Oyatel typically ranges from $15 to $50 per user each month (effective equivalent), aligning with industry standards for comparable cloud-based telephony solutions. This range serves as a general guideline for budgeting since actual expenses may fluctuate depending on the number of users, voice channel concurrency, mobile subscription level, and specific deployment or integration needs.

Besides the primary subscription fees, businesses should also factor in these additional costs:

  • Platform / Base System Fee: ~199 NOK/month (fixed cost for CallManager or core system access)

  • User Licenses: ~55 NOK/user/month, based on user roles and account structure

  • Voice Channels (Concurrency): ~69–129 NOK/channel/month, depending on required call volume and traffic demands

  • Mobile Subscriptions: ~249–499 NOK/user/month, contingent on chosen data plans (6GB to unlimited)

  • Setup & Configuration: Varies according to onboarding complexity, user count, and PBX/telephony setup requirements

  • Integrations (CRM, APIs, Business Systems): Additional charges may apply based on the scope and connectivity needs of the enterprise

For precise pricing tailored to your organization's requirements, it is advisable to request a personalized Oyatel pricing estimate.

Please note that pricing is subject to change.

Oyatel Integrations

This software can integrate with various systems and platforms, including:

  • Microsoft Teams

  • HubSpot

  • Salesforce

Schedule a complimentary demo of Oyatel to discover more about its integration capabilities.

Who Is Oyatel For?

Oyatel is well-suited for a diverse array of industries and sectors, such as:

  • Customer service

  • Logistics companies

  • Utility providers

  • Retail

  • Finance

Is Oyatel Right For You?

Oyatel offers robust infrastructure specifically designed for small to mid-market businesses. Its notable feature is the customizable digital switchboard that allows organizations to create precise ringing patterns with ease. Additionally, the software's scalability makes it a strategic choice for communication investments. Lastly, its user-friendly interface ensures it remains an attractive option for those who value intuitive systems.

If you still have questions about Oyatel and need expert guidance to make a well-informed choice, feel free to contact us at info@softwareseekers.com.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Fully web-based telephony management
  • ✔ Automated attendant queue controls
  • ✔ Free internal company communications

Cons

  • ✘ Lacks international data roaming packages
  • ✘ No custom visual report builder

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Oyatel.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Businesses across various industries, including retail, finance, utility providers, customer service, and logistics firms, benefit from Oyatel features.

The platform integrates with various platforms and systems, including HubSpot, Microsoft Teams, and Salesforce.

No, it does not offer an API.

No, it does not offer a mobile app.

The Oyatel software is primarily available in Norwegian.

The platform offers an FAQs forum, chat, email, and phone support.

The software offers mobile plans including Basis (6GB for 249/month), Pluss (20GB for 399/month), and Frihet (unlimited data for 499/month). Based on industry benchmarks, the overall Oyatel cost is estimated to range between $15 and $50/user/month. You can also request a personalized Oyatel price quote now.