PBX.IM

star star star star star 0.0 (0 reviews) | Call Center Software · IVR Software

Transform your business communications with PBX.IM's cloud-based VoIP system, featuring smart routing and AI tools for enhanced customer interactions.

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Product Overview

PBX.IM provides a cloud-driven VoIP solution that integrates voice calls, messaging, and AI capabilities tailored for support and sales teams. With features like intelligent call routing and detailed analytics, it enhances the quality of customer engagements. While some advanced functionalities necessitate an upgrade to higher-tier plans, its easy setup and availability of global numbers position it as an attractive option for business communication needs.

Product Details

What Is PBX.IM?

PBX.IM is a comprehensive cloud-based VoIP and unified communications solution tailored for contemporary call centers and business teams. It offers phone numbers across various countries, features like auto attendants, call queues, and real-time monitoring, all accessible from a single dashboard. With intelligent routing and transcription capabilities, businesses can enhance call handling, minimize dropped calls, and boost agent productivity, ultimately improving service quality.

PBX.IM Pricing

The pricing structure for PBX.IM is adaptable based on the size of the business and the features needed:

Start-up: Free
Essential: $25/user/month
Core: $40/user/month
Advanced: $50/user/month
Enterprise: Custom pricing

Request a customized quote for PBX.IM pricing tailored to your business!

Please note that pricing may change.

PBX.IM Integrations

This software seamlessly integrates with numerous systems and platforms, including:

Microsoft Teams
Salesforce
HubSpot
Zendesk
Slack
Shopify
Zapier

Watch the PBX.IM demo to discover more about its integration capabilities.

Who Is PBX.IM For?

The PBX.IM software is well-suited for various industries and sectors, such as:

Real estate
Healthcare
Travel
Financial services
Retail
Technology
Education

Is PBX.IM Right For You?

If you're seeking a cloud VoIP solution that streamlines call center functions and enhances team efficiency, PBX.IM can assist in managing high call volumes and dispersed communications through centralized oversight and AI-driven tools. It ensures compliance with GDPR, HIPAA, PCI DSS, and ISO 27001 standards. The platform guarantees robust security and dependable uptime for expanding teams. It’s relied upon by businesses globally for its user-friendliness and international accessibility.

If you still have questions about whether PBX.IM is the right choice for you, feel free to reach out to our customer support team at info@softwareseekers.com, who are ready to help you make an informed decision.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

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cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

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check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

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cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

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cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

cancel Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkReal-time monitoring improves agent coaching

checkAI transcription speeds up call reviews

checkSmart queues reduce customer wait times

Cons

closeRecording retention depends on chosen tier

closeCustom routing setup needs initial planning

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Frequently Asked Questions

Typical users who benefit from PBX.IM features include sales, support, and customer service teams.

It offers integrations with various platforms, including Microsoft Teams, Salesforce, HubSpot, and Zendesk.

PBX.IM supports multiple languages for transcription and interface.

The vendor has not provided details about API access.

PBX.IM price offers Free, Essential, Core, Advanced, and Enterprise plans. Request a PBX.IM cost quote today.

No, the platform is accessible via web browser and extensions.

PBX.IM provides support through various ways, including email and chat.

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