PBXware

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Experience seamless telephony and efficient multi-tenant management with PBXware, designed for reliable and scalable communications.

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Product Overview

PBXware delivers comprehensive communication solutions that facilitate smooth telephony and efficient multi-tenant administration. While a number of users consider the onboarding experience to be intricate, the platform's outstanding dependability and extensive feature offerings guarantee consistent, scalable functionality for expanding providers.

Product Details

What Is PBXware?

PBXware is a robust telecommunications solution crafted to aid Managed Service Providers (MSPs) and contact centers in delivering integrated voice and video services. This platform allows organizations to oversee intricate telephony systems via a unified interface, simplifying their operations. Thanks to its inherent multi-tenancy feature, service providers can efficiently host numerous clients. Furthermore, the included gloCOM softphone significantly boosts team collaboration with its smooth desktop and mobile connectivity.

PBXware Pricing

The provider presents a variety of tiered custom pricing plans for PBXware, tailored to meet the unique needs of different businesses:

Business
Multi-Tenant
Contact Center

Request a customized PBXware pricing quote for your organization today!

Note: Pricing may vary.

PBXware Integrations

This software facilitates integration with a variety of systems and platforms, such as:

Bullhorn CRM
HubSpot CRM software
Microsoft Dynamics
Pipedrive CRM
Salesforce
Zendesk
Zoho CRM software

Check out the PBXware demo to discover more about its integration capabilities.

Who Is PBXware For?

PBXware caters to an extensive array of industries and sectors, which may encompass:

Telecommunications
Contact centers
Government
Healthcare
Education
Enterprise business
Hospitality

Is PBXware Right For You?

This platform stands out as an excellent option for MSPs in search of a versatile, white-label capable telephony solution with multi-tenant capabilities. Its remarkable capacity to merge voice, video, and collaboration into one reliable platform makes it a formidable choice. Moreover, PBXware complies with HIPAA and GDPR regulations, ensuring robust data protection. It has also been honored as the 2025 Internet Telephony Product of the Year, underscoring its reputable position in the industry.

If you're still uncertain whether PBXware is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

check_circle Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

check_circle Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkEnhanced device certificate validation

checkExceptional system reliability

checkSeamless call recordings playback

Cons

closeLimited CRM integrations

closeLimited dashboard customization

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Frequently Asked Questions

PBXware is available in English.

The vendor offers The vendor offers Business, Multi-Tenant, and Contact Center editions at a custom price. For a personalized PBXware cost estimate, contact us.

The vendor provides technical support via ticketing systems, phone, and email, alongside extensive resources such as a technical wiki, webinars, and training programs.

Typical users include Managed Service Providers (MSPs), telecom resellers, contact centers, government bodies, healthcare organizations, and educational institutions.

The software integrates with major CRM platforms including Bullhorn, HubSpot, Microsoft Dynamics, Pipedrive, Salesforce, Zendesk, and Zoho.

Yes, the platform provides a comprehensive REST API. Users can access the API documentation directly within the administration panel to manage extensions, tenants, and configurations programmatically.

Yes, the software includes gloCOM GO, a mobile unified communications application available for iOS and Android that enables remote work and seamless connectivity.

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