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PBXware

PBXware delivers comprehensive communication solutions that facilitate smooth telephony and efficient multi-tenant administration. While a number of users consi...

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PBXware delivers comprehensive communication solutions that facilitate smooth telephony and efficient multi-tenant administration. While a number of users consi...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

PBXware delivers comprehensive communication solutions that facilitate smooth telephony and efficient multi-tenant administration. While a number of users consider the onboarding experience to be intricate, the platform's outstanding dependability and extensive feature offerings guarantee consistent, scalable functionality for expanding providers.

Product Details

What Is PBXware?

PBXware is a robust telecommunications solution crafted to aid Managed Service Providers (MSPs) and contact centers in delivering integrated voice and video services. This platform allows organizations to oversee intricate telephony systems via a unified interface, simplifying their operations. Thanks to its inherent multi-tenancy feature, service providers can efficiently host numerous clients. Furthermore, the included gloCOM softphone significantly boosts team collaboration with its smooth desktop and mobile connectivity.

PBXware Pricing

The provider presents a variety of tiered custom pricing plans for PBXware, tailored to meet the unique needs of different businesses:

  • Business

  • Multi-Tenant

  • Contact Center

Request a customized PBXware pricing quote for your organization today!

Note: Pricing may vary.

PBXware Integrations

This software facilitates integration with a variety of systems and platforms, such as:

  • Bullhorn CRM

  • HubSpot CRM software

  • Microsoft Dynamics

  • Pipedrive CRM

  • Salesforce

  • Zendesk

  • Zoho CRM software

Check out the PBXware demo to discover more about its integration capabilities.

Who Is PBXware For?

PBXware caters to an extensive array of industries and sectors, which may encompass:

  • Telecommunications

  • Contact centers

  • Government

  • Healthcare

  • Education

  • Enterprise business

  • Hospitality

Is PBXware Right For You?

This platform stands out as an excellent option for MSPs in search of a versatile, white-label capable telephony solution with multi-tenant capabilities. Its remarkable capacity to merge voice, video, and collaboration into one reliable platform makes it a formidable choice. Moreover, PBXware complies with HIPAA and GDPR regulations, ensuring robust data protection. It has also been honored as the 2025 Internet Telephony Product of the Year, underscoring its reputable position in the industry.

If you're still uncertain whether PBXware is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✘ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✔ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Enhanced device certificate validation
  • ✔ Exceptional system reliability
  • ✔ Seamless call recordings playback

Cons

  • ✘ Limited CRM integrations
  • ✘ Limited dashboard customization

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

PBXware is available in English.

The vendor offers The vendor offers Business, Multi-Tenant, and Contact Center editions at a custom price. For a personalized PBXware cost estimate, contact us.

The vendor provides technical support via ticketing systems, phone, and email, alongside extensive resources such as a technical wiki, webinars, and training programs.

Typical users include Managed Service Providers (MSPs), telecom resellers, contact centers, government bodies, healthcare organizations, and educational institutions.

The software integrates with major CRM platforms including Bullhorn, HubSpot, Microsoft Dynamics, Pipedrive, Salesforce, Zendesk, and Zoho.

Yes, the platform provides a comprehensive REST API. Users can access the API documentation directly within the administration panel to manage extensions, tenants, and configurations programmatically.

Yes, the software includes gloCOM GO, a mobile unified communications application available for iOS and Android that enables remote work and seamless connectivity.