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Peoplefone

Peoplefone offers an all-encompassing cloud telephony platform that supports smooth communication along with effective call routing. While users may encounter s...

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Peoplefone offers an all-encompassing cloud telephony platform that supports smooth communication along with effective call routing. While users may encounter s...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Peoplefone offers an all-encompassing cloud telephony platform that supports smooth communication along with effective call routing. While users may encounter some minor technical navigation challenges, the wide array of features and substantial savings on costs make it a worthwhile investment. In summary, the robust software integration options provided by Peoplefone position it as an attractive solution for managing enterprise communications.

Product Details

What Is Peoplefone?

Peoplefone is a telecommunication platform hosted in the cloud, designed to assist businesses of all sizes in enhancing their communication frameworks. By providing adaptable virtual PBX solutions and SIP-Trunking, it allows organizations to grow their telephony capabilities seamlessly without the need for conventional hardware. Additionally, the interactive voice response feature streamlines call routing, which significantly minimizes wait times. This offering effectively resolves challenges faced by distributed teams that need unified and dependable communication channels.

Peoplefone Pricing

The cost of Peoplefone ranges from $5 to $30 per user each month, based on industry standards for comparable call center and VoIP services. This pricing tier serves as a guideline for budgeting, as actual expenses may vary depending on factors such as the number of simultaneous channels, call volume, Microsoft Teams integration needs, and selected SIP trunking or hosted PBX options.

Alongside the standard usage and subscription fees, companies should also consider these additional costs:

  • Implementation and Setup: Ranges from $50 to $500 for standard configurations; higher for more complex setups.

  • Microsoft Teams Direct Routing Setup: Approximately $50 to $100 (one-time fee, subject to configuration).

  • Call Charges and DID Numbers: Varies based on usage, destination, and geographical reach.

  • Integrations and Custom Configurations: Between $500 and $5,000, depending on system complexity and API needs.

For precise pricing tailored to your organization’s requirements, it is advisable to request a personalized estimate for Peoplefone.

Note: Pricing information is derived from publicly accessible third-party sources and industry benchmarks. Actual prices may differ.

Peoplefone Integrations

This software seamlessly integrates with various systems and platforms, including Information Technology (IT), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), along with the following:

  • Microsoft Teams

Schedule a complimentary demo of Peoplefone to discover more about its integration capabilities.

Who Is Peoplefone For?

Peoplefone is well-suited for a diverse array of industries and sectors, such as:

  • IT

  • Telecommunications

  • Logistics and Supply Chain

  • Healthcare

  • Finance

Is Peoplefone Right For You?

If you are seeking a flexible and localized VoIP solution, Peoplefone is an excellent option. Its standout feature is the direct ‘Operator Connect’ integration with Microsoft Teams, enabling distributed teams to use Teams as a comprehensive phone system. Moreover, its consistent accolades in the industry—such as multiple wins in ‘Bilanz magazine's Annual Telecom Rating’ for fixed-line telephony and the ‘Forbes Diamonds Award’—underscore its commitment to quality, innovation, and reliability.

If you still have uncertainties about choosing Peoplefone and require professional guidance to make an informed choice, please contact us at info@softwareseekers.com.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✘ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Reliable VoIP network stability
  • ✔ Seamless business software integrations
  • ✔ Significant telecommunication cost reductions

Cons

  • ✘ Occasional technical navigation difficulties
  • ✘ Overwhelming system configuration complexity

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The software’s cost falls between $5 and $30/user/month, based on industry benchmarks for similar solutions. This estimate is for general budgeting purposes, as actual costs may vary depending on concurrent channels and selected SIP trunking. You can also request a personalized Peoplefone price quote now.

The platform supports integration with a range of systems and platforms, including CRM, ERP, and IT environments, along with Microsoft Teams.

Businesses across various industries, including finance, healthcare, IT, telecommunications, and logistics and supply, benefit from Peoplefone features.

The Peoplefone software is primarily available in English, German, French, Lithuanian, Polish, and Slovak.

Yes, it offers an API.

The platform offers email and phone support.

Yes, it offers a mobile app.