PhoneIQ

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Transform your Salesforce experience with PhoneIQ's cloud telephony, turning voice data into actionable CRM insights for better sales and support.

Get Pricing play_circleWatch Demo

Product Overview

PhoneIQ offers a robust cloud telephony solution tailored for Salesforce, aimed at enhancing rapid sales and support activities. Although the initial setup demands collaboration among team members, its seamless data integration and inherent design empower users to transform voice interactions into valuable CRM insights, making it an attractive option.

Product Details

What Is PhoneIQ?

PhoneIQ is an innovative call center solution hosted in the cloud, designed specifically for sales and support teams looking to integrate their telephony systems seamlessly within Salesforce. This platform offers a variety of features, including automated call logging, power dialing, local presence management, and real-time performance analytics.

By utilizing these tools, businesses can reduce the need for manual data entry while enhancing agent workflows, allowing teams to concentrate on boosting revenue and elevating customer satisfaction.

PhoneIQ Pricing

The pricing structure for PhoneIQ is as follows:

Free: 7-day trial
Standard: $33 per user per month
Premium: $66 per user per month
Enterprise: $99 per user per month

Request a customized pricing quote for your organization today!

Note: Pricing may vary over time.

PhoneIQ Integrations

This software readily integrates with Salesforce. Check out the PhoneIQ demo to discover more about its integration capabilities.

Who Is PhoneIQ For?

PhoneIQ caters to a diverse array of industries, including:

Healthcare
Logistics
Media
Real Estate
Finance

Is PhoneIQ Right For You?

This platform is perfect for organizations that utilize Salesforce and seek to automate their voice data processes. PhoneIQ merges a traditional phone system with a contact center, enabling sales representatives and support agents to handle interactions more effectively. Additionally, it ensures compliance with important regulations such as GDPR, HIPAA, and PCI DSS by providing features like encrypted storage and role-based access control.

If you have any questions about whether PhoneIQ is the right fit for your needs, feel free to reach out to our customer support team at info@softwareseekers.com for assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkAbility to call sequentially without stopping to leave voicemails

checkOffers highly stable and scalable software architecture

checkQuick access to customer records and easy dialing from the CRM

Cons

closeOccasional delays in call log synchronization

closeMay present minor security issues with the desktop application

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with PhoneIQ.

Frequently Asked Questions

The platform provides support through chat, phone, and demos.

PhoneIQ features are designed for businesses in industries and sectors like real estate, logistics, media, finance, and healthcare.

Yes, the vendor provides an API.

The platform integrates with Salesforce.

The vendor offers a 7-day free trial and four plans: Standard ($33/user/month), Premium ($66/user/month), and Enterprise ($99/user/month). Request a customized PhoneIQ price plan for your business today!

The platform currently supports the English language.

Yes, the software offers a mobile app.

Still deciding on PhoneIQ?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

PhoneIQ

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality