PhoneTrack

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Enhance your call center's performance with PhoneTrack's detailed tracking, recording, and analytics for better visibility and decision-making.

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Product Overview

PhoneTrack serves as a comprehensive solution for call centers, providing in-depth tracking of calls, recording capabilities, and performance analytics that enhance visibility and aid in informed decision-making. Although the system may experience some lag when under heavy usage, it excels in AI-powered call classification and offers real-time dashboard features.

Product Details

What Is PhoneTrack?

PhoneTrack is a cloud-centric call center solution designed to offer comprehensive measurement, analysis, and qualification of incoming call data for call center activities. It features capabilities such as identifying call origins, recovering missed calls, recording calls, and utilizing AI-driven voice analysis to assess the quality and outcomes of calls. The platform provides dynamic dashboards, performance metrics by agent or location, and insights into call classifications. Additionally, it incorporates voice-based data intelligence aimed at enhancing lead management, attributing campaigns effectively, and increasing operational transparency.

PhoneTrack Pricing

The pricing structure for PhoneTrack is as follows:

PhoneTrack Starter Plan: R$599/month
PhoneTrack Pro Plan: R$1299/month
Agencies and Large Operations Plan: custom pricing

Obtain a tailored PhoneTrack pricing plan that aligns with your business needs and budget.

Please note: The pricing may be subject to change.

PhoneTrack Integrations

PhoneTrack seamlessly integrates with a variety of applications, including:

Google Analytics
Pipedrive CRM
HubSpot CRM software
RD Station
Salesforce
Lahar
Slack software

Schedule a complimentary PhoneTrack demo to discover more about the integration options available.

Who Is PhoneTrack For?

This platform is ideal for various professionals, including:

Sales teams
Marketing teams
Management teams

Is PhoneTrack Right For You?

The PhoneTrack software is designed for organizations looking to enhance their call center efficiency through insightful voice data. It allows users to monitor the sources of incoming calls, assess agent performance, and identify keywords that drive conversions. The platform offers real-time insights into call management and missed opportunities. Furthermore, it supports informed decision-making by converting raw voice interactions into quantifiable performance metrics for marketing, sales, and management teams.

If you are still uncertain whether PhoneTrack suits your needs, please reach out to our customer support at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

cancel Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkEnables call origin and ‘ROI’ tracking

checkDelivers AI-based call classification

checkSupports call recording for quality analysis

checkProvides real-time dashboards

Cons

closeUpdates may slow down implementation time

closeExtensive capabilities initially overwhelm users

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Frequently Asked Questions

Yes, PhoneTrack does offer an API.

PhoneTrack software integrates with a wide range of apps, including Slack software, Google Analytics, Pipedrive, HubSpot CRM software, RD Station, Salesforce, Lahar, and more.

PhoneTrack software supports Portuguese language only.

No, PhoneTrack does not offer a mobile app.

The typical users of PhoneTrack include professionals like sales teams, marketing teams, and management teams.

The vendor offers customized pricing plans according to different business needs. It offers a PhoneTrack Starter Plan at R$599/month, a PhoneTrack Pro Plan at R$1299/month, and an Agencies and large operations Plan that provides customized pricing. Get a customized PhoneTrack cost breakdown for your business today.

PhoneTrack offers support through phone number and form submission.

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