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Placetel

star star star star star 0.0 (0 reviews) | Call Center Software · Contact Center Software

Transform your business communications with Placetel's cloud telephony, call routing, and call center capabilities designed for small to mid-sized teams.

Product Overview

The Placetel software offers a solution for companies looking to streamline their business communications by utilizing cloud telephony, call routing, IVR, and call center features. It provides flexible access across various devices and supports integrations. Although it may not offer extensive omnichannel communication options, it is particularly effective for small to medium-sized enterprises, professional service providers, and support teams in need of dependable and scalable voice communication solutions.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
cancel Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkEasy integration with third-party tools and systems
checkFlexible cloud communication suitable for remote work
checkReliable and fast technical support when issues arise
Cons
closeThe user interface could be more intuitive
closeCall quality may drop during peak usage times
User Reviews
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Frequently Asked Questions
Yes, Placetel offers an API.
Yes, Placetel offers a dedicated mobile application for iOS and Android devices.
Placetel offers support through blog, guides, FAQs, online contact form, phone, and a help center.
Placetel is built to support diverse professional settings, including customer support teams, doctors and medical practices, agencies and offices, trade and industry organizations, and law firms.
Placetel primarily supports the English and German languages.
Placetel pricing is structured across Webex Voice (€6.90/user/month), Webex Voice Flat (€11.90/user/month), and Webex Suite (€16.90/user/month), with a 30-day free trial available. Request a detailed Placetel price breakdown for your organization today.
Placetel integrates with a range of third-party applications, including HubSpot CRM, Microsoft Teams, Pipedrive CRM, Zendesk Suite, Shopware, and Monday.com.
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