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Play.ht

Play.ht transforms text into lifelike AI-generated voice audio, making it ideal for call centers, IVR prompts, and virtual voice agents. While some users have m...

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Play.ht transforms text into lifelike AI-generated voice audio, making it ideal for call centers, IVR prompts, and virtual voice agents. While some users have m...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Play.ht transforms text into lifelike AI-generated voice audio, making it ideal for call centers, IVR prompts, and virtual voice agents. While some users have mentioned sporadic reliability challenges and delays in customer support, the platform offers a vast selection of multilingual voices and customizable options, delivering significant technical benefits for enterprises.

Product Details

What Is Play.ht?

Play.ht is a cloud-driven text-to-speech service that transforms written text into lifelike AI-generated voice audio. Tailored for businesses, developers, and call centers, it offers a wide array of voices in numerous languages. Key features include high-quality neural voices, SSML controls for personalization, and API access to integrate voice capabilities into applications. This reduces the dullness in automated communications while improving listener understanding.

Play.ht Pricing

The provider presents several pricing options for Play.ht:

  • Professional: $39/month

  • Premium: $99/month

  • Team: $198/month

Please note that pricing may vary.

Play.ht Integrations

This software can seamlessly integrate with various systems and platforms, including a WordPress plugin and Zapier for automation tasks.

Check out the Play.ht demo to discover more about its integration capabilities.

Who Is Play.ht For?

Play.ht is well-suited for a diverse array of sectors and industries, such as:

  • Media publishing

  • E-learning and training

  • Marketing and advertising

  • Podcast production

  • Software development

  • Accessibility services

  • Customer support centers

Is Play.ht Right For You?

If your organization is in search of natural-sounding AI voice generation with extensive support for multiple languages and API functionalities, Play.ht could be a great asset. It caters to call centers, content creators, and developers looking for scalable TTS solutions. However, potential users should remain aware of reported issues regarding reliability and customer support. Testing the platform can help determine if it aligns with your operational needs.

If you are still uncertain whether Play.ht is the right choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✘ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✔ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Wide range of AI voices
  • ✔ Multilingual support across accents
  • ✔ Custom voice parameters

Cons

  • ✘ Customer support is slow or unresponsive
  • ✘ Reported reliability and service uptime issues

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes. Play.ht provides API access for text-to-speech generation.

Play.ht does not currently offer a dedicated mobile app.

Users are from industries such as media publishing, e-learning, marketing, accessibility services, and customer support centers.

Play.ht supports multiple languages including English, Spanish, French, and more.

The software’s pricing plans include Professional at $39/month, Premium at $99/month, and Team at $198/month. Get a personalized Play.ht price quote.

It integrates with WordPress, Zapier, and offers API access.

Support is available via email and documentation; premium plans may include priority support.