Pulse Telesystems
Pulse Telesystems provides organizations with tools to handle customer communications through voice, SMS, and WhatsApp. Key features include IVR, smart routing,...
Pulse Telesystems provides organizations with tools to handle customer communications through voice, SMS, and WhatsApp. Key features include IVR, smart routing,...
Product Overview
Pulse Telesystems provides organizations with tools to handle customer communications through voice, SMS, and WhatsApp. Key features include IVR, smart routing, call recording, real-time monitoring, and detailed analytics. Although there is no mobile application available, its WebRTC-driven platform allows for remote agents and secure calling. In summary, it is ideal for growing support teams.
Product Details
What Is Pulse Telesystems?
Pulse Telesystems is a cloud-based contact center solution designed for businesses looking to handle both inbound and outbound customer communications. It enables omnichannel interactions by merging voice, SMS, and WhatsApp into a single platform, utilizing WebRTC to minimize the need for additional hardware and complex installations. Notable features include smart call routing, interactive voice response (IVR), call recording, live monitoring, call queues, voicemail, secure calling, and analytics. Additionally, Pulse Telesystems is presented as a reliable service provider.
Pulse Telesystems Pricing
The company provides flexible and customizable pricing options tailored to your specific needs. Reach out today to obtain a personalized quote for Pulse Telesystems that suits your business!
Pulse Telesystems Integrations
This software is compatible with various systems and platforms, including:
Zoho CRM software
Salesforce
LeadSquared
Microsoft Teams
WhatsApp
Schedule a complimentary demo of Pulse Telesystems to discover more about its integration capabilities.
Who Is Pulse Telesystems For?
Pulse Telesystems is well-suited for numerous industries and sectors, such as:
Healthcare
Real estate
Automotive
Manufacturing
Nonprofit
Is Pulse Telesystems Right For You?
If your business seeks to enhance customer service and maintain consistent communication across voice, SMS, and WhatsApp channels, Pulse Telesystems offers a robust cloud contact center for managing both inbound and outbound interactions.
This solution operates on WebRTC to decrease the need for extra hardware while providing real-time analytics for insights into call volumes and agent performance, complete with secure calling options. Trusted by organizations such as Infinx, TVS, GeBBs, Casagrand, Jesus Calls, Nthrive, Summet, and Bhawan, it is an ideal choice if unified communication and the ability to operate remotely are priorities for you.
Still uncertain whether Pulse Telesystems is the perfect match for your needs? Get in touch with our customer support team at info@softwareseekers.com for further assistance.
Call Center Software Features
Pros
- ✔ Support team resolves issues quickly
- ✔ Approachable staff that takes ownership
- ✔ Flexible setup for specific requirements
Cons
- ✘ Frequent outages and call drops
- ✘ Customer support can feel ineffective
Price
Professional
Custom
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