Pulse Telesystems

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Enhance customer interactions with Pulse Telesystems' IVR, intelligent routing, and analytics, perfect for scaling support teams remotely.

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Product Overview

Pulse Telesystems provides organizations with tools to handle customer communications through voice, SMS, and WhatsApp. Key features include IVR, smart routing, call recording, real-time monitoring, and detailed analytics. Although there is no mobile application available, its WebRTC-driven platform allows for remote agents and secure calling. In summary, it is ideal for growing support teams.

Product Details

What Is Pulse Telesystems?

Pulse Telesystems is a cloud-based contact center solution designed for businesses looking to handle both inbound and outbound customer communications. It enables omnichannel interactions by merging voice, SMS, and WhatsApp into a single platform, utilizing WebRTC to minimize the need for additional hardware and complex installations. Notable features include smart call routing, interactive voice response (IVR), call recording, live monitoring, call queues, voicemail, secure calling, and analytics. Additionally, Pulse Telesystems is presented as a reliable service provider.

Pulse Telesystems Pricing

The company provides flexible and customizable pricing options tailored to your specific needs. Reach out today to obtain a personalized quote for Pulse Telesystems that suits your business!

Pulse Telesystems Integrations

This software is compatible with various systems and platforms, including:

Zoho CRM software
Salesforce
LeadSquared
Microsoft Teams
WhatsApp

Schedule a complimentary demo of Pulse Telesystems to discover more about its integration capabilities.

Who Is Pulse Telesystems For?

Pulse Telesystems is well-suited for numerous industries and sectors, such as:

Healthcare
Real estate
Automotive
Manufacturing
Nonprofit

Is Pulse Telesystems Right For You?

If your business seeks to enhance customer service and maintain consistent communication across voice, SMS, and WhatsApp channels, Pulse Telesystems offers a robust cloud contact center for managing both inbound and outbound interactions.

This solution operates on WebRTC to decrease the need for extra hardware while providing real-time analytics for insights into call volumes and agent performance, complete with secure calling options. Trusted by organizations such as Infinx, TVS, GeBBs, Casagrand, Jesus Calls, Nthrive, Summet, and Bhawan, it is an ideal choice if unified communication and the ability to operate remotely are priorities for you.

Still uncertain whether Pulse Telesystems is the perfect match for your needs? Get in touch with our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

cancel Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkSupport team resolves issues quickly

checkApproachable staff that takes ownership

checkFlexible setup for specific requirements

Cons

closeFrequent outages and call drops

closeCustomer support can feel ineffective

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Frequently Asked Questions

No, Pulse Telesystems does not offer a dedicated mobile app.

Pulse Telesystems price is custom based, tailored to the organization’s specific requirements. Get a detailed Pulse Telesystems cost breakdown tailored to your specific requirements.

Pulse Telesystems offers support through email, phone, and an online contact form.

Information regarding API is currently unspecified by the vendor.

Pulse Telesystems features are used by organizations across a wide range of industries and sectors, including healthcare, real estate, and automotive.

Pulse Telesystems integrates with multiple systems and platforms, including LeadSquared, Zoho CRM software, and Salesforce.

Pulse Telesystems primarily supports the English language.

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