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Quvu

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Boost agent productivity with Quvu, the cloud-based VoIP contact center platform that offers smart dialing, real-time analytics, and compliance tools.

Product Overview

Quvu is a cloud-driven VoIP platform designed for managing contact centers, catering to both incoming and outgoing operations. Although its unique design might restrict the ability to integrate with external applications when compared to more open systems, it excels in enhancing agent efficiency. This is achieved through features such as intelligent dialing, live analytics, and integrated compliance tools, making it suitable for teams that are spread out geographically.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
cancel Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkIdeal for managing globally distributed or remote teams
checkDialer significantly boosts agent productivity for outbound campaigns
checkReal-time analytics provides live, customizable data for fast decisions
checkDedicated tools ensure regulatory adherence and quality compliance
Cons
closeWeb-only access means no native mobile app for agents
closePlatform performance suffers with unreliable or slow internet
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Frequently Asked Questions
Quvu software does not offer an API.
Quvu is a cloud-based solution accessible via a web browser. It does not appear to offer a dedicated native mobile app (iOS or Android) but supports access via a mobile web app interface
Quvu is primarily available in English.
Quvu pricing is customized based on business needs, with the standard Quvu console starting from £99 + VAT per month. You can request a personalized Quvu cost quote for your business today.
Quvu is ideal for telesales, BPOs, financial services, customer service teams, and compliant outbound dialing.
Quvu integrates with Sisense, Refract, SugarCRM, and Zoho CRM.
Quvu offers customer support via email and general online support, including live representative assistance.
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