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Quvu

Quvu is a cloud-driven VoIP platform designed for managing contact centers, catering to both incoming and outgoing operations. Although its unique design might...

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Quvu is a cloud-driven VoIP platform designed for managing contact centers, catering to both incoming and outgoing operations. Although its unique design might...

Product Overview

Quvu is a cloud-driven VoIP platform designed for managing contact centers, catering to both incoming and outgoing operations. Although its unique design might restrict the ability to integrate with external applications when compared to more open systems, it excels in enhancing agent efficiency. This is achieved through features such as intelligent dialing, live analytics, and integrated compliance tools, making it suitable for teams that are spread out geographically.

Product Details

What Is Quvu?

Quvu represents a cutting-edge cloud contact center (CCaaS) management platform designed to elevate customer interactions, optimize workflows, and enhance sales outcomes. Utilizing its own sophisticated technology, it provides enterprise-grade functionalities such as advanced dialing options and detailed analytics, all available through a cohesive web-based interface. Quvu is purposefully built to be highly scalable, making it suitable for the evolving demands of expanding businesses.

Quvu Pricing

The pricing for Quvu is tailored to meet the specific needs and requirements of users. The basic Quvu console starts at £99 + VAT per month. A free trial is also available.

Get in touch today for a customized Quvu price quote for your organization!

Please note: The pricing information has been obtained from third-party sources and may vary.

Quvu Integrations

Quvu seamlessly integrates with a variety of systems, such as:

  • Sisense

  • Refract

  • SugarCRM software

  • Zoho CRM software

Request a complimentary Quvu demo to discover more about its integration capabilities.

Who Is Quvu For?

Quvu is particularly suited for the following industries:

  • Telesales

  • BPO

  • Financial services

  • Customer service

  • Compliant outbound dialing

Is Quvu Right For You?

If your organization seeks robust predictive dialing features to enhance contact rates and improve agent productivity, along with the need for real-time, customizable metrics for swift operational decisions, then Quvu is the ideal solution. Its key strengths lie in its extensive feature set—including the iQ Wallboard and supervisor consoles—that offer immediate control and oversight for contact centers of any size, negating the requirement for intricate infrastructure upgrades.

If you still have questions about Quvu, please reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Ideal for managing globally distributed or remote teams
  • Dialer significantly boosts agent productivity for outbound campaigns
  • Real-time analytics provides live, customizable data for fast decisions
  • Dedicated tools ensure regulatory adherence and quality compliance

Cons

  • Web-only access means no native mobile app for agents
  • Platform performance suffers with unreliable or slow internet

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Quvu software does not offer an API.

Quvu is a cloud-based solution accessible via a web browser. It does not appear to offer a dedicated native mobile app (iOS or Android) but supports access via a mobile web app interface

Quvu is primarily available in English.

Quvu pricing is customized based on business needs, with the standard Quvu console starting from £99 + VAT per month. You can request a personalized Quvu cost quote for your business today.

Quvu is ideal for telesales, BPOs, financial services, customer service teams, and compliant outbound dialing.

Quvu integrates with Sisense, Refract, SugarCRM, and Zoho CRM.

Quvu offers customer support via email and general online support, including live representative assistance.