Regal

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Transform your call center with Regal's AI voice agents and journey builder, boosting engagement and efficiency for high-volume operations.

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Product Overview

Regal is a cloud-driven call center solution designed to streamline both inbound and outbound communications. Featuring AI-driven voice agents, a journey builder, and an advanced dialer, it significantly boosts engagement and operational efficiency. While the reporting and analytics features may take some time to get used to, the platform’s ability to be customized and scaled makes it well-suited for managing high-volume operations successfully.

Product Details

What Is Regal?

Regal is an innovative cloud-based platform designed for call centers and customer engagement, tailored specifically for enterprises that handle significant volumes of both inbound and outbound communications. This solution is commonly utilized by contact centers, sales departments, and support teams that depend on voice and messaging to connect with customers.

The software boasts an array of features including AI-driven voice agents, SMS automation, conversation intelligence, and workflow orchestration, among others. Regal empowers organizations to manage calls and messages more effectively, minimize wait times, and ensure consistent customer interactions across various channels without the exclusive reliance on human agents.

Regal Pricing

The pricing for Regal is customized based on the specific requirements of your organization, including usage levels and deployment scale. You can request a personalized quote for your business regarding Regal's cost.

Note: Pricing may vary over time.

Regal Integrations

Regal seamlessly integrates with a variety of systems and platforms, including:

Salesforce Sales Cloud
HubSpot
Calendly
Slack
Zendesk Suite
ServiceTitan
Dynamics 365

To explore its features and potential compatibility further, consider requesting a demo of Regal.

Who Is Regal For?

The software is suitable for numerous industries and sectors, such as:

Healthcare
Insurance
Local services
Education
eCommerce
Medicare
Loan collection and servicing
Financial services

Is Regal Right For You?

If you are in search of a call center solution that automates outreach efforts while enhancing conversions and alleviating agent workloads, Regal could be the answer. It enables contact centers to manage large volumes of calls and messages effectively, ensuring quicker engagement and improved customer experiences. Additionally, it complies with regulations like STIR/SHAKEN for verified calls.

Regal is designed for secure and scalable deployment, giving teams the ability to grow operations without facing infrastructure constraints or compromising performance.

If you're still uncertain whether Regal suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for assistance in making the right choice.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

check_circle Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkEnhances outreach productivity across multi-client environments

checkAutomates customer communication, freeing agent time

checkSupports personalized, omnichannel engagement effectively

Cons

closeReporting setup can be overwhelming initially

closeReal-time analytics capabilities are limited

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Frequently Asked Questions

Regal integrates with major contact center software, CRMs, and telephony systems via SIP and native connectors, including Salesforce, HubSpot, Calendly, Slack, Zendesk Suite, ServiceTitan, Dynamics 365, and more.

Regal provides support through its Knowledge Hub and customer support channels. Users can access help articles and submit support requests via the Regal Knowledge Hub. Live in‑app chat and email support are available for troubleshooting and assistance.

No, Regal does not offer a dedicated mobile application.

Regal pricing follows a custom-quote model. Request a custom Regal price quotation.

Regal is used by enterprises across healthcare, insurance, local services, education, eCommerce, Medicare, loan collection & servicing, and financial services. It helps automate call handling, lead qualification, scheduling, and customer support, improving efficiency and engagement at scale.

Yes, Regal provides APIs access.

Regal supports multiple languages for voice and SMS agents, including English, Spanish, Chinese, French, and many more languages.

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