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Rozper

Rozper Software provides a comprehensive solution for businesses aiming to integrate their communication systems. With features like VoIP, messaging, virtual nu...

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Rozper Software provides a comprehensive solution for businesses aiming to integrate their communication systems. With features like VoIP, messaging, virtual nu...

Product Overview

Rozper Software provides a comprehensive solution for businesses aiming to integrate their communication systems. With features like VoIP, messaging, virtual numbers, and contact center capabilities, it operates on a dependable global network. While setting up the call analytics interface might need some adjustments, this platform is particularly well-suited for enterprises, BPOs, and expanding teams that are in search of scalable, efficient, and cohesive communication solutions.

Product Details

What Is Rozper?

Rozper is a cloud-based contact center platform powered by artificial intelligence, aimed at streamlining business communications. This software features sophisticated Interactive Voice Response (IVR) systems that automate call flows, along with intelligent routing that connects customers to the most appropriate agents without delay. These functionalities assist companies in reducing wait times and enhancing their resolution rates. With real-time call analytics, managers can oversee team performance and identify operational bottlenecks, ensuring a top-notch service experience that grows alongside the business.

Rozper Pricing

The pricing for Rozper is organized into the following plans:

  • Cloud Essentials: $9.99/month (Includes one user, 1,000 minutes, and 1,000 texts)

  • Cloud Elevate: $12.00/month (Includes one user, 3,000 minutes, and 3,000 texts)

  • Cloud Elite: $140/month (Includes unlimited users, unlimited minutes, and unlimited texts)

For a customized Rozper pricing quote that meets your specific needs, please reach out.

Please note that pricing may change.

Rozper Integrations

Rozper seamlessly integrates with various customer relationship management (CRM), helpdesk, and collaboration tools. Schedule a demo to delve deeper into these integrations.

Who Is Rozper For?

This platform is tailored for a variety of industries and sectors, including:

  • Healthcare

  • Finance

  • Travel

  • BPO companies

  • Small businesses

Is Rozper Right For You?

The contact center solution offered by Rozper stands out as an excellent option for businesses in need of a robust and dependable communication infrastructure. A key highlight is its AI-driven omnichannel workspace that consolidates voice, messaging, and social media into one secure hub. With a focus on high uptime infrastructure and continuous expert support available around the clock, it is ideally suited for enterprises handling critical customer interactions. Trusted by more than 100,000 users, Rozper ensures your support operations remain scalable, effective, and consistently professional.

If you're still uncertain whether Rozper is the right choice for you, feel free to connect with our customer support team at info@softwareseekers.com for more assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Provides powerful and easy call analytics
  • Secure call recording for compliance and training
  • Live dashboards offer real-time performance data

Cons

  • May lack native workforce management features
  • Omnichannel email and chat details not specified

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Rozper provides support through email, phone, online form, and knowledge base.

Rozper supports a wide range of languages, including English, Chinese, Spanish, French, Portuguese, Russian, and German.

Yes, Rozper offers an API.

Rozper pricing is offered through three plans, i.e., the Cloud Essentials plan starting at $9.99/month and includes one user, 1,000 minutes, and 1,000 texts, the Cloud Elevate plan costs $12.00/month, providing one user with 3,000 minutes and 3,000 texts, and the Cloud Elite plan for larger teams is available at $140/month by offering unlimited users, unlimited minutes, and unlimited texts. Request a tailored Rozper price plan for your organization.

Rozper features are used by organizations across industries and sectors, including small businesses, BPO companies, finance, healthcare, and travel.

No, Rozper does not have a mobile app.

Rozper connects with a variety of CRM, helpdesk, and collaboration platforms.