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SAN Softwares

SAN Softwares provides a range of telephony and omnichannel call center solutions designed to enhance customer interactions and automate various workflows. Alth...

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SAN Softwares provides a range of telephony and omnichannel call center solutions designed to enhance customer interactions and automate various workflows. Alth...

Watch Demo Get Pricing
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Product Overview

SAN Softwares provides a range of telephony and omnichannel call center solutions designed to enhance customer interactions and automate various workflows. Although it does not yet incorporate advanced AI functionalities, its modular design and customizable options render it suitable for businesses in need of adaptable and scalable communication tools.

Product Details

What Is SAN Softwares?

SAN Softwares specializes in delivering modular, enterprise-level software designed specifically for the telecommunications and customer engagement sectors. Its prominent offering, SanCCS, acts as a contact center solution that can be deployed both on-premises and via the cloud. This solution encompasses a range of functionalities including omnichannel integration, live monitoring, customer relationship management (CRM) interfacing, performance dashboards for agents, and real-time analytics and reporting.

SAN Softwares Pricing

The company provides a transparent pricing structure for all its offerings. The SanCCS call center solution is available in four different plans:

  • Starter - $22/user/month (Requires a minimum of 10 users)

  • Premium - $30/user/month (Requires a minimum of 10 users)

  • Pro - $35/user/month (Requires a minimum of 10 users)

  • Enterprise – Custom pricing (For more than 10 users)

For personalized pricing details from SAN Softwares, please reach out to us today!

Please note: Pricing is subject to change.

SAN Softwares Integrations

SAN Softwares is compatible with numerous systems and integrates with over 20 third-party CRMs, including:

  • Zoho CRM software

  • LeadSquared

  • SugarCRM software

  • Zendesk

  • Freshdesk

  • Microsoft Dynamics 365

Check out the SAN Softwares demo to discover more about its integration capabilities.

Who Is SAN Softwares For?

SAN Softwares caters to a diverse array of industries and sectors, such as:

  • Education

  • Healthcare

  • Telecom/BPO

  • Automobile

  • Real estate

  • Insurance

  • Ticketing

  • Roadside assistance

Is SAN Softwares Right For You?

If you are in search of a comprehensive call center platform that can scale across various sectors, SAN Softwares may be an excellent choice for you. The SanCCS solution ensures data security, enhances agent productivity, and delivers actionable insights for businesses. With ISO 27001:2022 certification, round-the-clock support, and 25 years of industry experience, it guarantees both reliability and adaptability. Trusted by over 1500 companies, SAN Softwares seamlessly meets complex operational demands.

If you're still unsure whether SAN Softwares is the right option for you, feel free to contact our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Effective call quality monitoring
  • ✔ AI-enabled customer experience support
  • ✔ Reliable for inbound and outbound calls

Cons

  • ✘ Limited admin panel functionality
  • ✘ May lack advanced native AI tools

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

SAN Softwares supports integration with multiple systems and more than 20 third-party CRMs, including Zoho, LeadSquared, SugarCRM, Zendesk, Freshdesk, and Microsoft Dynamics 365.

The vendor has not provided any details about a dedicated API.

Yes, SAN Softwares offers mobile apps for iOS and Android users.

SAN Softwares primarily supports the English language.

SAN Softwares offers a transparent pricing model for all its solutions. Its call center solution, SanCCS, includes four plans, including Starter for $22/user/month (minimum 10 users), Premium for $30/user/month (minimum 10 users), Pro for $35/user/month (minimum 10 users), and Enterprise – Custom pricing (more than 10 users). Request a customized SAN Softwares cost estimate.

The typical users of SAN Softwares are industries operating in education, healthcare, telecom/BPO, automobile, real estate, insurance, ticketing, and roadside assistance.

SAN Softwares offers 24/7 support via phone, email, online form, social media network, and resources.