SAN Softwares

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Enhance customer communication with SAN Softwares' omnichannel call center solutions, designed for flexibility and automation to streamline your workflows.

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Product Overview

SAN Softwares provides a range of telephony and omnichannel call center solutions designed to enhance customer interactions and automate various workflows. Although it does not yet incorporate advanced AI functionalities, its modular design and customizable options render it suitable for businesses in need of adaptable and scalable communication tools.

Product Details

What Is SAN Softwares?

SAN Softwares specializes in delivering modular, enterprise-level software designed specifically for the telecommunications and customer engagement sectors. Its prominent offering, SanCCS, acts as a contact center solution that can be deployed both on-premises and via the cloud. This solution encompasses a range of functionalities including omnichannel integration, live monitoring, customer relationship management (CRM) interfacing, performance dashboards for agents, and real-time analytics and reporting.

SAN Softwares Pricing

The company provides a transparent pricing structure for all its offerings. The SanCCS call center solution is available in four different plans:

Starter - $22/user/month (Requires a minimum of 10 users)
Premium - $30/user/month (Requires a minimum of 10 users)
Pro - $35/user/month (Requires a minimum of 10 users)
Enterprise – Custom pricing (For more than 10 users)

For personalized pricing details from SAN Softwares, please reach out to us today!

Please note: Pricing is subject to change.

SAN Softwares Integrations

SAN Softwares is compatible with numerous systems and integrates with over 20 third-party CRMs, including:

Zoho CRM software
LeadSquared
SugarCRM software
Zendesk
Freshdesk
Microsoft Dynamics 365

Check out the SAN Softwares demo to discover more about its integration capabilities.

Who Is SAN Softwares For?

SAN Softwares caters to a diverse array of industries and sectors, such as:

Education
Healthcare
Telecom/BPO
Automobile
Real estate
Insurance
Ticketing
Roadside assistance

Is SAN Softwares Right For You?

If you are in search of a comprehensive call center platform that can scale across various sectors, SAN Softwares may be an excellent choice for you. The SanCCS solution ensures data security, enhances agent productivity, and delivers actionable insights for businesses. With ISO 27001:2022 certification, round-the-clock support, and 25 years of industry experience, it guarantees both reliability and adaptability. Trusted by over 1500 companies, SAN Softwares seamlessly meets complex operational demands.

If you're still unsure whether SAN Softwares is the right option for you, feel free to contact our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkEffective call quality monitoring

checkAI-enabled customer experience support

checkReliable for inbound and outbound calls

Cons

closeLimited admin panel functionality

closeMay lack advanced native AI tools

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Frequently Asked Questions

SAN Softwares supports integration with multiple systems and more than 20 third-party CRMs, including Zoho, LeadSquared, SugarCRM, Zendesk, Freshdesk, and Microsoft Dynamics 365.

The vendor has not provided any details about a dedicated API.

Yes, SAN Softwares offers mobile apps for iOS and Android users.

SAN Softwares primarily supports the English language.

SAN Softwares offers a transparent pricing model for all its solutions. Its call center solution, SanCCS, includes four plans, including Starter for $22/user/month (minimum 10 users), Premium for $30/user/month (minimum 10 users), Pro for $35/user/month (minimum 10 users), and Enterprise – Custom pricing (more than 10 users). Request a customized SAN Softwares cost estimate.

The typical users of SAN Softwares are industries operating in education, healthcare, telecom/BPO, automobile, real estate, insurance, ticketing, and roadside assistance.

SAN Softwares offers 24/7 support via phone, email, online form, social media network, and resources.

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