Simplii

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Simplii offers a cloud-based call center solution with CRM-integrated calling and SMS capabilities, perfect for teams wanting centralized communication control.

Get Pricing play_circleWatch Demo

Product Overview

Simplii is a cloud-driven solution designed for call centers and VoIP services, aimed at overseeing business communications, messaging, and agent processes. Although a few users have expressed concerns regarding its reliability and support, the platform's integration with CRM systems, comprehensive reporting features, and SMS functionalities render it a useful option for teams in need of unified communication management.

Product Details

What Is Simplii?

Simplii is an innovative cloud-driven platform that combines call center capabilities with Voice over Internet Protocol, specifically crafted for small to medium-sized enterprises. It consolidates voice communications, SMS messaging, and call analytics into a single cohesive system. Noteworthy features include a CRM-integrated click-to-call functionality that minimizes the need for manual dialing, automated activity logging to enhance record precision, and customizable call queues that assist teams in effectively managing incoming traffic.

Simplii Pricing

The provider presents various pricing plans for Simplii, offering tailored solutions to meet diverse requirements.

Simple
Fusion
Fusion Plus

Request a personalized quote for Simplii pricing tailored to your business today!

Please note: Pricing may vary.

Simplii Integrations

This software facilitates integration with numerous systems and platforms, including:

Salesforce
HubSpot CRM software
Zoho CRM software
Microsoft Dynamics

Check out the Simplii demo to discover more about its integration options.

Who Is Simplii For?

Simplii is perfectly suited for a variety of industries and sectors, such as:

Telecommunications
Professional services
Retail operations
Healthcare services
Financial services
Real estate
Logistics and distribution

Is Simplii Right For You?

Simplii could be an excellent choice for organizations that depend significantly on phone-based customer interactions and prefer having those communications linked directly to CRM records. Its call reporting features and queue management tools enable teams to track service levels effectively, while SMS capabilities provide added outreach flexibility. However, businesses with stringent uptime requirements should consider reported reliability issues before making a commitment.

If you're still uncertain whether Simplii is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

cancel Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkCRM click-to-call efficiency

checkDetailed call center reporting

checkOnsite support options available

Cons

closeReported reliability issues

closeInconsistent support responsiveness

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Simplii.

Frequently Asked Questions

Yes. Simplii offers API-based functionality to support CRM integrations and call activity logging.

Yes. Simplii provides mobile softphone applications for both iOS and Android devices.

Simplii software is available in English.

Simplii cost plans include Simple, Fusion, and Fusion Plus, all offered through custom pricing. Get in touch with us for personalized Simplii cost quote.

Support is available through phone assistance, online resources, scheduled demos, and optional onsite training.

Simplii integrates with several CRM platforms, including Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics.

Typical users come from telecommunications, professional services, retail, healthcare services, financial services, real estate, and logistics industries.

Still deciding on Simplii?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Simplii

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality