logo

Simplii

Simplii is a cloud-driven solution designed for call centers and VoIP services, aimed at overseeing business communications, messaging, and agent processes. Alt...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Simplii is a cloud-driven solution designed for call centers and VoIP services, aimed at overseeing business communications, messaging, and agent processes. Alt...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Simplii is a cloud-driven solution designed for call centers and VoIP services, aimed at overseeing business communications, messaging, and agent processes. Although a few users have expressed concerns regarding its reliability and support, the platform's integration with CRM systems, comprehensive reporting features, and SMS functionalities render it a useful option for teams in need of unified communication management.

Product Snapshot

Main Snapshot
Snapshot 1 Snapshot 2

Product Details

What Is Simplii?

Simplii is an innovative cloud-driven platform that combines call center capabilities with Voice over Internet Protocol, specifically crafted for small to medium-sized enterprises. It consolidates voice communications, SMS messaging, and call analytics into a single cohesive system. Noteworthy features include a CRM-integrated click-to-call functionality that minimizes the need for manual dialing, automated activity logging to enhance record precision, and customizable call queues that assist teams in effectively managing incoming traffic.

Simplii Pricing

The provider presents various pricing plans for Simplii, offering tailored solutions to meet diverse requirements.

  • Simple

  • Fusion

  • Fusion Plus

Request a personalized quote for Simplii pricing tailored to your business today!

Please note: Pricing may vary.

Simplii Integrations

This software facilitates integration with numerous systems and platforms, including:

  • Salesforce

  • HubSpot CRM software

  • Zoho CRM software

  • Microsoft Dynamics

Check out the Simplii demo to discover more about its integration options.

Who Is Simplii For?

Simplii is perfectly suited for a variety of industries and sectors, such as:

  • Telecommunications

  • Professional services

  • Retail operations

  • Healthcare services

  • Financial services

  • Real estate

  • Logistics and distribution

Is Simplii Right For You?

Simplii could be an excellent choice for organizations that depend significantly on phone-based customer interactions and prefer having those communications linked directly to CRM records. Its call reporting features and queue management tools enable teams to track service levels effectively, while SMS capabilities provide added outreach flexibility. However, businesses with stringent uptime requirements should consider reported reliability issues before making a commitment.

If you're still uncertain whether Simplii is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✘ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ CRM click-to-call efficiency
  • ✔ Detailed call center reporting
  • ✔ Onsite support options available

Cons

  • ✘ Reported reliability issues
  • ✘ Inconsistent support responsiveness

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Simplii.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes. Simplii offers API-based functionality to support CRM integrations and call activity logging.

Yes. Simplii provides mobile softphone applications for both iOS and Android devices.

Simplii software is available in English.

Simplii cost plans include Simple, Fusion, and Fusion Plus, all offered through custom pricing. Get in touch with us for personalized Simplii cost quote.

Support is available through phone assistance, online resources, scheduled demos, and optional onsite training.

Simplii integrates with several CRM platforms, including Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics.

Typical users come from telecommunications, professional services, retail, healthcare services, financial services, real estate, and logistics industries.