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Sinch Voice

Sinch Voice empowers companies to embed programmable voice calling functionalities into their applications via APIs and automated calling processes. Although it...

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Sinch Voice empowers companies to embed programmable voice calling functionalities into their applications via APIs and automated calling processes. Although it...

Watch Demo Get Pricing
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Product Overview

Sinch Voice empowers companies to embed programmable voice calling functionalities into their applications via APIs and automated calling processes. Although it necessitates a technical configuration and tailored development, it offers detailed control over how calls are managed. In summary, this versatile voice API platform is ideal for businesses that are creating large-scale application-driven calling workflows.

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Product Details

What Is Sinch Voice?

Sinch Voice is a versatile voice API platform that empowers developers to incorporate outbound, inbound, and in-app calling functionalities into their applications through cloud-based APIs and SDKs, eliminating the need for outdated hardware. It offers features like interactive voice menus for automated call routing and number masking to safeguard user privacy.

This platform ensures global phone number access in more than 70 countries and seamlessly integrates with business systems via REST APIs, webhooks, and SIP. Sinch Voice is crafted to facilitate scalable calling workflows for various use cases, including notifications, IVR routing, and application-driven voice communication.

Sinch Voice Pricing

The cost of Sinch Voice varies based on the selected features. Key pricing options include:

  • Voice calling: Starting at $0.0025 per minute

  • Answering Machine Detection: $0.005 per call

  • Recording: $0.002 per minute

  • Transcription: $0.04 per minute

  • Voice IVR: $0.015 per voice input event

A free trial is available as well. Reach out to us for a customized Sinch Voice pricing plan tailored to your business needs.

Note: Pricing is subject to change.

Sinch Voice Integrations

The software works well with Genesys and 3CX. Check out the Sinch Voice demo to discover more about its integration capabilities.

Who Is Sinch Voice For?

Sinch Voice caters to a diverse array of industries and sectors, including:

  • Transportation

  • Technology

  • Financial technology

  • Banking

Is Sinch Voice Right For You?

This platform is an excellent option for enterprises in need of a robust, globally resilient communication framework. It’s particularly advantageous for organizations that emphasize compliance and international scalability. With features such as number masking and advanced call analytics, it equips businesses with the necessary tools to effectively modernize outdated systems.

Trusted by esteemed brands like Google, Uber, Tinder, and FirstBank, Sinch Voice stands out as a reliable choice.

If you’re still uncertain whether Sinch Voice meets your requirements, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✔ integration with help desk and support systems

Pros

  • ✔ Works across multiple channels
  • ✔ Effective for campaign scheduling and chatbots
  • ✔ Helps maintain strong customer communication

Cons

  • ✘ User interface and navigation can take time to learn
  • ✘ Customer support response time can be slow

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, it offers an API.

The vendor offers a modular pricing approach, where pricing depends on the selected features. Its price starts from $0.0025/minute for voice calling, $0.005/call for answering machine detection, $0.002/minute for recording, $0.04/minute for transcription, and $0.015/voice input event for voice IVR. Get in touch for a personalized Sinch Voice cost estimate for your business.

Sinch Voice software is available in English, Spanish, Portuguese, and French.

No, it doesn’t offer a mobile app.

Sinch Voice offers support via live chat and a ticketing system.

Typical users who benefit from Sinch Voice features include businesses across various industries and sectors, such as finance, technology, and banking.

The platform integrates with Genesys and 3CX.