Sinch Voice

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Enhance your applications with Sinch Voice's programmable voice calling APIs, offering flexible and scalable call handling for businesses.

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Product Overview

Sinch Voice empowers companies to embed programmable voice calling functionalities into their applications via APIs and automated calling processes. Although it necessitates a technical configuration and tailored development, it offers detailed control over how calls are managed. In summary, this versatile voice API platform is ideal for businesses that are creating large-scale application-driven calling workflows.

Product Details

What Is Sinch Voice?

Sinch Voice is a versatile voice API platform that empowers developers to incorporate outbound, inbound, and in-app calling functionalities into their applications through cloud-based APIs and SDKs, eliminating the need for outdated hardware. It offers features like interactive voice menus for automated call routing and number masking to safeguard user privacy.

This platform ensures global phone number access in more than 70 countries and seamlessly integrates with business systems via REST APIs, webhooks, and SIP. Sinch Voice is crafted to facilitate scalable calling workflows for various use cases, including notifications, IVR routing, and application-driven voice communication.

Sinch Voice Pricing

The cost of Sinch Voice varies based on the selected features. Key pricing options include:

Voice calling: Starting at $0.0025 per minute
Answering Machine Detection: $0.005 per call
Recording: $0.002 per minute
Transcription: $0.04 per minute
Voice IVR: $0.015 per voice input event

A free trial is available as well. Reach out to us for a customized Sinch Voice pricing plan tailored to your business needs.

Note: Pricing is subject to change.

Sinch Voice Integrations

The software works well with Genesys and 3CX. Check out the Sinch Voice demo to discover more about its integration capabilities.

Who Is Sinch Voice For?

Sinch Voice caters to a diverse array of industries and sectors, including:

Transportation
Technology
Financial technology
Banking

Is Sinch Voice Right For You?

This platform is an excellent option for enterprises in need of a robust, globally resilient communication framework. It’s particularly advantageous for organizations that emphasize compliance and international scalability. With features such as number masking and advanced call analytics, it equips businesses with the necessary tools to effectively modernize outdated systems.

Trusted by esteemed brands like Google, Uber, Tinder, and FirstBank, Sinch Voice stands out as a reliable choice.

If you’re still uncertain whether Sinch Voice meets your requirements, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

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Pros & Cons

Pros

checkWorks across multiple channels

checkEffective for campaign scheduling and chatbots

checkHelps maintain strong customer communication

Cons

closeUser interface and navigation can take time to learn

closeCustomer support response time can be slow

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Frequently Asked Questions

Yes, it offers an API.

The vendor offers a modular pricing approach, where pricing depends on the selected features. Its price starts from $0.0025/minute for voice calling, $0.005/call for answering machine detection, $0.002/minute for recording, $0.04/minute for transcription, and $0.015/voice input event for voice IVR. Get in touch for a personalized Sinch Voice cost estimate for your business.

Sinch Voice software is available in English, Spanish, Portuguese, and French.

No, it doesn’t offer a mobile app.

Sinch Voice offers support via live chat and a ticketing system.

Typical users who benefit from Sinch Voice features include businesses across various industries and sectors, such as finance, technology, and banking.

The platform integrates with Genesys and 3CX.

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