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Smart IVR

Smart IVR enables businesses to create and oversee automated voice communications through conversational IVR, speech recognition, and open standards. Although i...

0.00 | 0 Reviews

Smart IVR enables businesses to create and oversee automated voice communications through conversational IVR, speech recognition, and open standards. Although i...

Product Overview

Smart IVR enables businesses to create and oversee automated voice communications through conversational IVR, speech recognition, and open standards. Although it lacks support for multichannel engagement, it is ideal for telecom operators, solution providers, and enterprises that require adaptable, carrier-grade control and integration of IVR systems.

Product Details

What Is Smart IVR?

Smart IVR is an advanced interactive voice response software platform that caters to operators, solution providers, and businesses managing automated telephony services. This platform allows for the creation of both touch-tone and conversational IVR applications by utilizing speech recognition, natural language processing, and open standards like SIP and VoiceXML.

It seamlessly integrates with various speech engines, databases, and telephony systems, empowering users to construct adaptable and scalable voice automation workflows while retaining control over their applications and infrastructure.

Smart IVR Pricing

The provider presents the following pricing options:

  • IVR Plus: $99/port/month

  • IVR Pro: $69/port/month

  • IVR Basic: $39/port/month

Request a tailored Smart IVR pricing quote for your organization today!

Please note: Pricing may vary.

Smart IVR Integrations

This software supports integration with a variety of systems and platforms, including:

  • Google

  • Microsoft Connect

  • DeepGram

  • Voci

  • Nuance

  • Verbio

Schedule a complimentary Smart IVR demo to discover more about its integration capabilities.

Who Is Smart IVR For?

Smart IVR is well-suited for numerous industries and sectors, such as:

  • Financial Services

  • Public Sector

  • Healthcare

  • Telecommunications and Utilities

  • BPO and Services

Is Smart IVR Right For You?

If you are an operator, solution provider, or business aiming to oversee automated phone applications, Smart IVR delivers a carrier-grade platform that accommodates both touch-tone and conversational interactions. It prioritizes flexibility and autonomy, enabling you to keep control over your applications and processes while interfacing with various telephony systems.

Additionally, Smart IVR is AES 256-bit SSL certified and hosted on AWS cloud infrastructure, guaranteeing secure and scalable deployment. In summary, it is an excellent choice for organizations in search of a dependable IVR platform for voice automation.

If you're still uncertain whether Smart IVR software suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for more assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
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reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Intuitive interface for daily use
  • Strong technical support when needed
  • Reliable performance and scalable architecture

Cons

  • Initial integration can require multiple setups
  • Customer support response times may vary

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Smart IVR does not offer a dedicated mobile app.

Smart IVR primarily supports English and Spanish languages.

Smart IVR integrates with multiple systems and platforms, including Voci, Google, Amazon, and DeepGram.

The vendor offers three Smart IVR price plans: IVR Plus ($99/port/month), IVR Pro ($69/port/month), and IVR Basic ($39/port/month). Get a detailed Smart IVR cost breakdown tailored to your specific requirements.

Information regarding an API is currently unspecified by the vendor.

Smart IVR features are used by organizations across a wide range of industries and sectors, including healthcare, financial, and public sectors.

Smart IVR offers support through an online contact form.