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Spechy

Spechy offers an all-encompassing communication platform powered by AI, designed to help businesses seamlessly integrate their sales and support channels. Altho...

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Spechy offers an all-encompassing communication platform powered by AI, designed to help businesses seamlessly integrate their sales and support channels. Altho...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Spechy offers an all-encompassing communication platform powered by AI, designed to help businesses seamlessly integrate their sales and support channels. Although the interface could benefit from additional customization features, its capability to merge WhatsApp, voice communication, and CRM into a single interface positions it as a valuable option for enhancing operational efficiency.

Product Details

What Is Spechy?

Spechy is a comprehensive call center software solution aimed at consolidating customer communications across voice, social media, and web platforms. By offering a 'True Omnichannel' inbox alongside an integrated CRM, it removes the necessity for agents to switch between various applications.

This software equips businesses of all sizes with robust features like real-time agent support and automated quality assurance, which assist in minimizing handling times while enhancing resolution rates.

Spechy Pricing

The pricing structure for Spechy is organized into several tiers:

  • Connect: $79/user/month

  • Support: $99/user/month

  • Sell: $119/user/month

  • Advance plan: Custom pricing

For a tailored Spechy pricing proposal for your organization, request a quote today!

Please note: Pricing may vary.

Spechy Integrations

This software offers integration capabilities with various systems and platforms, including:

  • Salesforce

  • HubSpot CRM software

  • Shopify software

  • Stripe

  • Mailchimp software

Watch the Spechy demo to discover more about its integration options.

Who Is Spechy For?

Spechy is well-suited for numerous industries and sectors, such as:

  • Beauty

  • Manufacturing

  • Retail

  • Financial services

Is Spechy Right For You?

This software is particularly beneficial for organizations facing challenges with disjointed tools and excessive operational costs. Its cohesive framework integrates CRM, telephony, and digital messaging, featuring compliance monitoring and notable sales enhancements. The platform adheres to GDPR and KVKK regulations, supported by internal technical and organizational safeguards for data security.

If you're still uncertain whether Spechy is the right choice for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✔ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✘ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✔ integration with help desk and support systems

Pros

  • ✔ Provides a unified omnichannel communication for agents
  • ✔ Automated quality assurance ensures consistent service
  • ✔ Generative AI reduces after call work with instant summaries

Cons

  • ✘ Advanced AI tools require some initial user training
  • ✘ Performance is reliant on stable internet and cloud connection

Price

Professional

$79

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Spechy provides an API.

The platform provides support through email, phone, and contact form.

Information regarding a dedicated mobile app has not been specified by the vendor.

The platform supports multiple languages including English, Spanish, and Turkish.

The vendor offers four plans: Connect ($79/user/month), Support ($99/user/month), Sell ($119/user/month), and Advance plan (Custom pricing). Request a customized Spechy price plan for your business today!

The platform integrates with various software and services including Shopify, Mailchimp, HubSpot, Salesforce, and Stripe.

Spechy features are designed for businesses in industries and sectors like retail, financial services, manufacturing, and beauty.