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STARFACE

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Boost your call center's efficiency with STARFACE, a unified platform for voice, chat, and video that enhances agent productivity.

Product Overview

STARFACE software serves as a comprehensive communication center aimed at optimizing the functions of professional call centers. By integrating voice, chat, and video capabilities into a single platform, it greatly boosts the efficiency of agents. Although the initial setup may be a bit perplexing, the powerful features and dependable performance make the investment worthwhile.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkCall, chat, and collaborate with coworkers easily
checkIntegrates smoothly with ATS and other apps
checkEasy onboarding with intuitive user-friendly interface
Cons
closeInitial setup can feel slightly confusing
closeMany settings may feel overwhelming initially
User Reviews
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Frequently Asked Questions
Yes, STARFACE offers an API.
STARFACE offers support through email, phone, service center, and contact form.
The software supports integration with multiple platforms, such as Microsoft Teams, DATEV, MetaDirectory, Dynamics 365, Salesforce, Checkmk, and Icinga.
Yes, STARFACE has a mobile app for Android and iOS.
The STARFACE price begins at an approximate rate of $15/user/month. Request a personalized STARFACE pricing quote for your business.
STARFACE is available in English, French, and German.
Typical users include industries like hotels, tax advisors, physicians, commerce, and logistics.
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