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Sycurio.Voice

Sycurio.Voice offers targeted payment protection tailored for contact centers, enabling seamless interaction between agents and customers throughout the transac...

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Sycurio.Voice offers targeted payment protection tailored for contact centers, enabling seamless interaction between agents and customers throughout the transac...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Sycurio.Voice offers targeted payment protection tailored for contact centers, enabling seamless interaction between agents and customers throughout the transaction process. Although there is room for enhancements in the user interface, it ensures excellent service and communication while safeguarding the telephony network from disclosing sensitive data.

Product Details

What Is Sycurio.Voice?

Sycurio.Voice is an innovative compliance solution hosted in the cloud, designed to secure payment transactions conducted over the phone within contact centers. Utilizing a unique patented Dual Tone Multi-Frequency masking technique, this software effectively conceals cardholder information from both agents and call recording systems. This approach eliminates the necessity for the telephony network and IT infrastructure to comply with PCI DSS requirements.

By accommodating both keypad and speech-to-payment data entry methods, Sycurio.Voice plays a crucial role in safeguarding against data breaches. Agents can maintain communication with customers during the entire call, which enhances operational efficiency while adhering to stringent security protocols.

Sycurio.Voice Pricing

The pricing for Sycurio.Voice is tailored to meet the unique requirements of each organization. Request a customized quote for Sycurio.Voice that suits your business today!

Sycurio.Voice Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Genesys Cloud CX

  • NICE CXone

  • Salesforce

  • Avaya

  • PayPal software

Watch the Sycurio.Voice demo to discover more about its integration capabilities.

Who Is Sycurio.Voice For?

Sycurio.Voice is well-suited for a diverse range of industries and sectors, such as:

  • Healthcare

  • Travel

  • Hospitality

  • Retail

  • Telecommunications

Is Sycurio.Voice Right For You?

This solution is particularly advantageous for mid-to-large enterprises aiming to mitigate payment fraud risks while streamlining their communication processes. It simplifies PCI DSS audit requirements down to the SAQ-A level, which translates into operational cost savings and reduced risk exposure. By integrating ISO 27001 security management practices alongside GDPR compliance, the software safeguards against unauthorized data access while adhering to international data protection laws.

If you're still uncertain about whether Sycurio.Voice is the right choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✘ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✔ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✔ integration with help desk and support systems

Pros

  • ✔ Masks keypad tones during live conversations
  • ✔ Capture spoken numbers with secure speech recognition
  • ✔ Help customers pay safely on the phone

Cons

  • ✘ Careful setup steps are required for initial activation
  • ✘ Has specific system needs for proper technical alignment

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Sycurio.Voice features are designed for businesses in industries like retail, telecommunications, travel, hospitality, and healthcare.

The platform provides support through email.

Yes, Sycurio.Voice provides an API.

The platform currently supports the English language.

The platform integrates with various software and services including Avaya, Salesforce, NICE CXone, Genesys Cloud CX, and PayPal.

Information regarding a dedicated mobile app has not been specified by the vendor.

The vendor offers customized pricing plans, depending on the unique requirements of businesses. Request a customized Sycurio.Voice price quote for your business today!