Sycurio.Voice

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Enhance your contact center's payment security with Sycurio.Voice, ensuring safe transactions while keeping agents and customers connected.

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Product Overview

Sycurio.Voice offers targeted payment protection tailored for contact centers, enabling seamless interaction between agents and customers throughout the transaction process. Although there is room for enhancements in the user interface, it ensures excellent service and communication while safeguarding the telephony network from disclosing sensitive data.

Product Details

What Is Sycurio.Voice?

Sycurio.Voice is an innovative compliance solution hosted in the cloud, designed to secure payment transactions conducted over the phone within contact centers. Utilizing a unique patented Dual Tone Multi-Frequency masking technique, this software effectively conceals cardholder information from both agents and call recording systems. This approach eliminates the necessity for the telephony network and IT infrastructure to comply with PCI DSS requirements.

By accommodating both keypad and speech-to-payment data entry methods, Sycurio.Voice plays a crucial role in safeguarding against data breaches. Agents can maintain communication with customers during the entire call, which enhances operational efficiency while adhering to stringent security protocols.

Sycurio.Voice Pricing

The pricing for Sycurio.Voice is tailored to meet the unique requirements of each organization. Request a customized quote for Sycurio.Voice that suits your business today!

Sycurio.Voice Integrations

This software seamlessly integrates with various systems and platforms, including:

Genesys Cloud CX
NICE CXone
Salesforce
Avaya
PayPal software

Watch the Sycurio.Voice demo to discover more about its integration capabilities.

Who Is Sycurio.Voice For?

Sycurio.Voice is well-suited for a diverse range of industries and sectors, such as:

Healthcare
Travel
Hospitality
Retail
Telecommunications

Is Sycurio.Voice Right For You?

This solution is particularly advantageous for mid-to-large enterprises aiming to mitigate payment fraud risks while streamlining their communication processes. It simplifies PCI DSS audit requirements down to the SAQ-A level, which translates into operational cost savings and reduced risk exposure. By integrating ISO 27001 security management practices alongside GDPR compliance, the software safeguards against unauthorized data access while adhering to international data protection laws.

If you're still uncertain about whether Sycurio.Voice is the right choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

cancel Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

check_circle Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

check_circle Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkMasks keypad tones during live conversations

checkCapture spoken numbers with secure speech recognition

checkHelp customers pay safely on the phone

Cons

closeCareful setup steps are required for initial activation

closeHas specific system needs for proper technical alignment

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Frequently Asked Questions

Sycurio.Voice features are designed for businesses in industries like retail, telecommunications, travel, hospitality, and healthcare.

The platform provides support through email.

Yes, Sycurio.Voice provides an API.

The platform currently supports the English language.

The platform integrates with various software and services including Avaya, Salesforce, NICE CXone, Genesys Cloud CX, and PayPal.

Information regarding a dedicated mobile app has not been specified by the vendor.

The vendor offers customized pricing plans, depending on the unique requirements of businesses. Request a customized Sycurio.Voice price quote for your business today!

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