Tegsoft Contact Center

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Tegsoft Contact Center streamlines voice and text interactions, empowering teams with omnichannel tools for efficient customer service and tele-sales.

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Product Overview

The Tegsoft Contact Center is designed to assist contact center teams in handling voice and text communications through various channels, including inbound, outbound, blended, and omnichannel options. Although the interface may seem complex at first glance, its API integrations facilitate effective workflows for both customer service and tele-sales teams. In summary, it is an ideal solution for teams seeking a unified platform for diverse communication methods.

Product Details

What Is Tegsoft Contact Center?

Tegsoft Contact Center is a comprehensive software solution tailored for businesses that handle customer service or sales communications. It facilitates both voice and text interactions across various channels, including SMS, email, webchat, messaging applications, and social media. This platform supports inbound, outbound, blended, and omnichannel communication options. Key features of Tegsoft encompass reporting and analytics, call recording and voicemail functionalities, IVR capabilities, and tools for monitoring contact center performance.

Additionally, it provides integration through APIs, allowing seamless connections to PBX systems and IP phones to assist teams in tracking their activities and performance metrics.

Tegsoft Contact Center Pricing

The provider offers several pricing plans:

Text Based: $29/agent/month
Inbound: $59/agent/month
Outbound: $59/agent/month
Blended: $69/agent/month
Omnichannel: $99/agent/month

Request a custom quote for Tegsoft Contact Center pricing tailored to your business needs today!

Please note that pricing is subject to change.

Tegsoft Contact Center Integrations

This software allows integration with various systems and platforms, such as:

WhatsApp
Salesforce
Zendesk suite
SAP CRM software
Unify
Cisco
Yealink
Stripe

Schedule a complimentary demo of Tegsoft Contact Center to explore its integration capabilities further.

Who Is Tegsoft Contact Center For?

Tegsoft Contact Center is well-suited for a diverse array of industries and sectors, including:

Healthcare
Insurance
Real estate
Travel and tourism
Municipality
Education
Finance

Is Tegsoft Contact Center Right For You?

If you operate a contact center and require a unified communication platform centered on enhancing customer experience, Tegsoft Contact Center could be the solution you need. It complies with GDPR regulations and offers cloud deployment on IBM Cloud. This platform can help optimize your operations, elevate customer satisfaction, and ensure your team remains connected and productive.

If you're still uncertain whether Tegsoft Contact Center meets your requirements, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

cancel Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkHelpful and responsive customer support

checkIntegrates quickly with existing software

checkReal-time analytics and reporting visibility

Cons

closeThe user interface feels complex initially

closeMay require restarting the web service

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Frequently Asked Questions

Tegsoft Contact Center offers support through phone and email.

Tegsoft Contact Center features are used by organizations across a wide range of industries and sectors, including real estate, healthcare, and insurance.

Tegsoft Contact Center primarily supports English and Turkish languages.

Tegsoft Contact Center integrates with multiple systems and platforms, including SAP CRM software, WhatsApp, Salesforce, and Zendesk.

Yes, Tegsoft Contact Center offers a dedicated mobile app.

Yes, Tegsoft Contact Center offers an API.

Tegsoft Contact Center price plans include Text Based ($29/agent/month), Inbound ($59/agent/month), Outbound ($59/agent/month), Blended ($69/agent/month), and Omnichannel ($99/agent/month). Get a detailed Tegsoft Contact Center cost breakdown tailored to your specific requirements.

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Tegsoft Contact Center

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