Teltrac

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Teltrac Call Accounting delivers comprehensive reporting and fraud detection for PBX/IPT calls, ensuring cost control and visibility for your voice network.

Get Pricing play_circleWatch Demo

Product Overview

Teltrac Call Accounting captures and analyzes calls from PBX/IPT and voice networks to enhance cost management and transparency. Although configuring it for multiple locations might involve additional setup, the installation process is swift and user-friendly. It delivers extensive reporting features along with fraud detection capabilities. Overall, this solution stands out as a dependable choice for call accounting.

Product Details

What Is Teltrac?

Teltrac Call Accounting serves as a comprehensive call accounting solution for organizations aiming to manage telecom expenses and gain in-depth call insights. It meticulously records calls from Private Branch Exchange (PBX), Internet Protocol Telephony (IPT), and mobile platforms. Users can access real-time or scheduled reports and analytics, shedding light on usage patterns and associated costs. The system includes tools for cost allocation and client billing, ensuring precise chargeback, while its integrated fraud detection and carrier bill verification features work to minimize overcharges and misuse.

Teltrac Pricing

The provider offers tailored pricing options. Request a customized quote for Teltrac that fits your business needs today.

Teltrac Integrations

Details regarding third-party integrations for this software have not been disclosed by the vendor. To discover more about the software's capabilities, consider scheduling a Teltrac demo.

Who Is Teltrac For?

Teltrac is designed to cater to various industries and sectors, including but not limited to:

Finance and insurance firms
Government entities
Healthcare organizations
Hospitality businesses
Manufacturing and logistics teams

Is Teltrac Right For You?

If your organization is experiencing telecom cost overruns, billing discrepancies, or toll fraud issues, then Teltrac could provide the centralized visibility you need. The system captures comprehensive data from all PBX, IPT, and mobile calls and offers both scheduled and real-time reporting for effective cost allocation and client billing. It is also capable of managing multi-site and multi-country deployments, making it an ideal choice for regional or enterprise voice networks. Additionally, Teltrac incorporates essential security measures to safeguard call data.

If you are still uncertain whether Teltrac software is suitable for your needs, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

check_circle Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

cancel Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkTracks detailed call costs and activities

checkHelps control expenses on personal phone usage

checkIdentifies and resolves carrier billing errors

Cons

closeSome users have requested improvements in the interface

closeSupport documentation may not cover all scenarios

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Teltrac.

Frequently Asked Questions

Teltrac is well-suited for diverse industries and sectors and may serve finance and insurance companies, government agencies, healthcare providers, hotels, and manufacturing and logistics teams.

The platform provides support via email and phone.

No, Teltrac does not offer an API.

The vendor provides tailored pricing. Contact us to request a personalized Teltrac cost quote based on your institution's requirements.

The software supports English only.

Information about third-party integrations has not been specified by the vendor.

No, Teltrac does not offer a mobile app.

Still deciding on Teltrac?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Teltrac

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality