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Tevatel

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Enhance your contact center efficiency with Tevatel's automated dialing and intelligent IVR, designed for mid-sized enterprises to scale global communications.

Product Overview

Tevatel enhances the productivity of contact centers by utilizing automated dialing, smart IVR systems, and built-in CRM integrations. While certain users may find the reporting features somewhat restricted, the software facilitates smooth omnichannel interactions and minimizes the need for manual tasks performed by agents. This makes it an excellent choice for medium-sized businesses looking to expand their global communication capabilities.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
cancel Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
check_circle Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkAI bots resolve high volumes of queries
checkSeamless native integrations with top CRMs
checkAdvanced IVR improves customer journey flows
Cons
closeDepends heavily on stable internet connectivity
closeCustomization may require technical support assistance
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Frequently Asked Questions
Yes, Tevatel offers an API.
The software supports integration with multiple systems and platforms, such as Freshsales, Zapier, Zendesk, MailChimp, SAP, Freshdesk, and Pipedrive.
Tevatel features support call centers and customer support teams. It is used by businesses in healthcare, hospitality and travel, salon, spa and wellness, food and beverage, logistics and delivery, real estate, and BFSI sectors.
No, Tevatel does not currently offer a dedicated mobile app.
The software is available in multiple languages, including English.
Tevatel provides support through phone, email, and contact form.
Tevatel offers three main tiers: Growth at $249/month, Scale at $399/month, and a Custom Enterprise plan for large-scale operations. Get in touch for a personalized Tevatel cost estimate.
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