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Tevatel

Tevatel enhances the productivity of contact centers by utilizing automated dialing, smart IVR systems, and built-in CRM integrations. While certain users may f...

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Tevatel enhances the productivity of contact centers by utilizing automated dialing, smart IVR systems, and built-in CRM integrations. While certain users may f...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Tevatel enhances the productivity of contact centers by utilizing automated dialing, smart IVR systems, and built-in CRM integrations. While certain users may find the reporting features somewhat restricted, the software facilitates smooth omnichannel interactions and minimizes the need for manual tasks performed by agents. This makes it an excellent choice for medium-sized businesses looking to expand their global communication capabilities.

Product Details

What Is Tevatel?

Tevatel is a cloud-centered communication solution designed to deliver powerful contact center and telephony services for businesses of all sizes, from small firms to large enterprises. This software can be accessed through web browsers and features sophisticated tools such as automated dialers and smart IVR systems. These functionalities assist organizations in optimizing their outbound marketing efforts and automating inbound call routing, which in turn boosts agent productivity significantly. By consolidating communication processes within a digital framework, the platform enables companies to expand their operations effectively while ensuring high customer engagement levels.

How Much Does Tevatel Cost?

The starting price for Tevatel is $249 per month for the Growth plan. This option encompasses 2,500 calling minutes, support for three agents, three concurrent calls, and access to the platform's CRM and omnichannel features. The additional pricing options are as follows:

  • Scale - $399/month

  • Enterprise – Custom pricing

Beyond the subscription cost, companies transitioning to a new call center system should anticipate standard implementation expenses. According to industry standards, account setup and telephony configuration usually fall between $1,000 and $5,000. Specialized training and onboarding for agents can range from $500 to $3,000, while advanced AI enhancements (like voice bots, chat bots, or WhatsApp API integrations) might incur additional costs of $2,000 to $15,000 based on the complexity of custom bot flows and conversation volumes.

Request a customized Tevatel pricing plan tailored for your organization today.

Note: Pricing may vary over time.

Tevatel Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Freshsales

  • Zapier software

  • Zendesk

  • MailChimp software

  • SAP

  • Freshdesk software

  • Pipedrive CRM

Schedule a complimentary Tevatel demo to explore its integration features further.

Who Is Tevatel For?

Tevatel is well-suited for a diverse array of industries and sectors such as:

  • Healthcare

  • Hospitality and travel

  • Salon, spa, and wellness

  • Food and beverage

  • Logistics and delivery

  • Real estate

  • BFSI (Banking, Financial Services, and Insurance)

Is Tevatel Right For You?

If you are looking to transform your communication framework, Tevatel provides an exceptional enterprise-level solution. It reduces excessive operational costs and enhances agent workflows through intelligent automation and natural AI voice interactions. The platform guarantees top-notch security with verified ISO certification, offering a scalable environment conducive to international expansion.

Prominent clients such as IDP, The Hindu, and Metropolis depend on its robust architecture. It empowers businesses to enhance operational consistency, improve customer service efficiency, and ensure smoother coordination throughout all call center activities.

If you are still uncertain whether Tevatel is the right choice for you, reach out to our customer support team at info@softwareseekers.com for further assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✔ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ AI bots resolve high volumes of queries
  • ✔ Seamless native integrations with top CRMs
  • ✔ Advanced IVR improves customer journey flows

Cons

  • ✘ Depends heavily on stable internet connectivity
  • ✘ Customization may require technical support assistance

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Tevatel offers an API.

The software supports integration with multiple systems and platforms, such as Freshsales, Zapier, Zendesk, MailChimp, SAP, Freshdesk, and Pipedrive.

Tevatel features support call centers and customer support teams. It is used by businesses in healthcare, hospitality and travel, salon, spa and wellness, food and beverage, logistics and delivery, real estate, and BFSI sectors.

No, Tevatel does not currently offer a dedicated mobile app.

The software is available in multiple languages, including English.

Tevatel provides support through phone, email, and contact form.

Tevatel offers three main tiers: Growth at $249/month, Scale at $399/month, and a Custom Enterprise plan for large-scale operations. Get in touch for a personalized Tevatel cost estimate.