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The Real PBX

The Real PBX software offers a robust solution for cloud-based communication, enhancing both business connectivity and the productivity of agents. Although the...

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The Real PBX software offers a robust solution for cloud-based communication, enhancing both business connectivity and the productivity of agents. Although the...

Product Overview

The Real PBX software offers a robust solution for cloud-based communication, enhancing both business connectivity and the productivity of agents. Although the available documentation and onboarding resources might benefit from improved clarity, the software's wide array of features and round-the-clock technical assistance make it a worthwhile investment. In summary, its strategic advantages position it as an attractive option for expanding call center operations.

Product Details

What Is The Real PBX?

The Real PBX provides an advanced cloud-based phone system aimed at enhancing business communication for teams around the world. By consolidating various communication channels into one platform, it effectively addresses the challenges posed by disjointed communication networks. Notable functionalities such as Multi-Level IVR and Automatic Call Distribution (ACD) guarantee that customers are directed to the most suitable agent without delay. This adaptability allows smaller businesses to present a professional image akin to larger enterprises while keeping operations streamlined and flexible.

The Real PBX Pricing

The pricing for The Real PBX begins at $9 per user each month. You can request a customized quote for your business's specific needs.

Note: Pricing information is obtained from third-party sources and may vary.

The Real PBX Integrations

Details regarding integrations have not been provided by the vendor at this time. To explore its features and possible compatibility, consider requesting a demonstration of The Real PBX.

Who Is The Real PBX For?

The Real PBX caters to a variety of sectors, including:

  • E-commerce

  • Healthcare

  • Finance

  • Legal

  • Hospitality

  • Retail

Is The Real PBX Right For You?

This solution is particularly suitable for organizations that value reliable systems and prompt technical support. Managed by Microsoft Certified Professionals, the vendor’s infrastructure ensures that any complex communication challenges are addressed quickly to uphold uninterrupted operations. If your business needs a scalable, secure, and economical contact center solution to facilitate a global remote workforce, the offerings of The Real PBX deliver essential features and expert assistance to enhance your professional image effectively.

If you're still uncertain about whether The Real PBX is the right choice, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Stable uptime reported by many long-term users
  • Rich calling and forwarding features
  • Real-time call monitoring and reporting portal

Cons

  • Customer support quality can feel inconsistent at times
  • Some technical glitches reported during setup or feature use

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The Real PBX offers support through chat, phone, email, contact form, and FAQs.

The Real PBX price starts at $9/user/month. Request a personalized The Real PBX pricing quote for your business.

Typical users include industries like e-commerce, healthcare, finance, legal, hospitality, and retail.

Yes, The Real PBX offers an API.

No, The Real PBX does not have a mobile app.

Information about integrations is currently unspecified by the vendor.

The Real PBX is primarily available in English.