Toktiv

star star star star star 0.0 (0 reviews) | Call Center Software · Contact Center Software

Streamline customer support and remote communication with Toktiv—manage voice, messaging, and IVR effortlessly from a single device.

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Product Overview

Toktiv empowers customer support and remote teams to handle voice calls, messaging, and IVR all from one device without the need for any hardware and with a quick setup. Utilizing Twilio’s robust voice and messaging framework, it also provides integrations, centralized management, webhooks, and voicemail routing for after-hours. In summary, it enhances seamless communication with customers from virtually anywhere.

Product Details

What Is Toktiv?

Toktiv is a versatile communications software designed for teams that require voice calls, instant messaging, and IVR services all from one device. Leveraging Twilio's voice and messaging framework, it eliminates the need for any additional hardware, allowing users to get started simply by signing up. The platform boasts features such as integrations, centralized management, and webhooks for streamlined workflows, along with voicemail routing outside of business hours. Accessible as a web application and through both Google Play and the App Store, Toktiv ensures users can stay connected from virtually anywhere.

Toktiv Pricing

The provider offers two main plans: Corporate and Enterprise, with options for customization:

Corporate:
- Calls: $2/user/month
- SMS: $1/user/month
- Conference: $1/user/month
Enterprise:
- Calls
- SMS
- Conference

A free trial is also available. Reach out for a tailored Toktiv pricing quote for your organization today!

Please note that pricing may vary.

Toktiv Integrations

The vendor has not provided details regarding third-party integrations. Schedule a Toktiv demo to dive deeper into the software's capabilities.

Who Is Toktiv For?

Toktiv caters to a diverse array of teams within various organizations, including:

Customer support teams
Remote work teams
Customer service departments
IT teams

Is Toktiv Right For You?

If your team seeks a cloud-based phone system that enhances customer experiences, Toktiv could be an excellent choice for your communication needs across different locations. Built on Twilio's robust voice and messaging infrastructure, it offers a device-agnostic solution that is ready for enterprise use. With a focus on reliable support, high availability, and security via TLS and SRTP, Toktiv is designed to keep teams connected whether they are working from home or elsewhere. Opt for Toktiv if these values align with your communication style.

If you’re still unsure whether Toktiv is the right solution for you, feel free to reach out to our customer support team at info@softwareseekers.com for more assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

cancel Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

cancel Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

cancel Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

cancel Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

check_circle Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkQuick setup without hardware hassles

checkWorks across web and mobile

checkOne place for calls and messaging

Cons

closeIntegrations may require API connections

closeDocumentation may not cover all scenarios

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Frequently Asked Questions

Toktiv offers two plans, Corporate and Enterprise; Toktiv price details show Corporate includes Calls at $2/user/month, plus SMS at $1/user/month and Conference at $1/user/month, while Enterprise includes Calls, SMS, and Conference. Get a detailed Toktiv cost breakdown tailored to your specific requirements.

Yes, Toktiv offers a dedicated mobile app.

No, Toktiv does not offer an API.

Information about third-party integrations has not been specified by the vendor.

Toktiv features are used by a wide range of teams across organizations, including customer service teams, customer support teams, and remote teams.

Toktiv offers support through email and an online contact form.

Toktiv primarily supports the English language.

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