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Truecaller

star star star star star 0.0 (0 reviews) | Call Center Software · Call Tracking Software

Boost customer trust and answer rates with Truecaller's Verified Business Caller ID, eliminating spam and enhancing your brand's communication.

Product Overview

Truecaller enhances outbound communication by offering a Verified Business Caller ID, which greatly boosts customer trust and improves call answer rates. Although there is room for improvement in customer support response times, its capability to remove spam tags and highlight brand identity gives a competitive edge in establishing dependable communication pathways.

Product Details
Call Center Software Features
cancel IVR
cancel Live Chat
cancel IVR System
check_circle Call Routing
cancel CRM Software
cancel IVR Software
cancel VoIP Calling
cancel Call Blocking
cancel Client Portal
cancel Mobile Access
cancel Phone Support
cancel Time Tracking
cancel VoIP Software
cancel Call Recording
cancel Call Reporting
Pros & Cons
Pros
checkSimple installation process and ease of use
checkInstant spam notifications allow users to avoid unwanted scams
checkCaller interface that displays business names and call purposes
checkAccess to unknown person details and authenticity checks
checkDistinguish between junk calls and business calls
Cons
closeReporting metrics could benefit from even finer granular detail
closeIdentity displays may occasionally show as anonymous
closePrompting for default caller ID settings can be noticeable to users
closePrivacy policies could be clarified further to enhance understanding
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Frequently Asked Questions
Yes, Truecaller offers an API.
Truecaller features are designed for businesses in industries and sectors like e-commerce, hospitality, call centers, healthcare, and automobile.
Truecaller cost breakdown is based on the specific needs of the business, and it starts from $205/month. Request a personalized Truecaller price quote for your business today!
Yes, the vendor provides a mobile app.
The platform supports multiple languages, including English, French, Italian, and Arabic.
The platform provides support through chat and tickets.
Information about third-party software integrations has not been specified by the vendor.
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