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UJET

UJET serves as a customer support platform designed to elevate communication by integrating voice and digital channels effortlessly. Although the integration pr...

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UJET serves as a customer support platform designed to elevate communication by integrating voice and digital channels effortlessly. Although the integration pr...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

UJET serves as a customer support platform designed to elevate communication by integrating voice and digital channels effortlessly. Although the integration process may take some time to complete within current systems, the software's commitment to enhancing customer experiences positions it as a robust choice for companies in search of effective service solutions.

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Product Details

What Is UJET?

Overview

UJET is an innovative cloud-based solution aimed at enhancing customer support for businesses looking to improve their client interactions. Tailored mainly for contact centers and service teams, it provides a comprehensive platform that simplifies communication across both voice and digital channels. By tackling frequent issues like disjointed interactions and delayed responses, UJET empowers organizations to boost efficiency and elevate customer satisfaction.

UJET Pricing

UJET presents five distinct packages:

  • Basic

  • Pro

  • Enterprise

  • Digital

  • IVA

The cost of UJET software varies based on the specific needs and type of your organization. Users can request pricing tailored to the plan that best fits their requirements.

UJET Integrations

This software integrates effortlessly with a variety of well-known business applications, including:

  • Google Cloud

  • Microsoft Dynamics

  • Oracle

  • Zendesk

  • Salesforce

  • Zoho

  • Servicenow

Experience a free demo of UJET to explore its integration capabilities further.

Who Is UJET For?

This software caters to businesses of any size across multiple sectors, including:

  • Consumer services

  • IT

  • Outsourcing/offshoring

  • Supermarkets

  • Retail

  • Health & wellness

Is UJET Right For You?

As a leader in the industry, UJET is recognized for its commitment to providing a more cohesive and responsive support system. This approach allows teams to better meet client needs and adjust to changing consumer demands. The software offers customers AI-enhanced experiences and ensures security that meets the highest industry standards. Additionally, it scales alongside your business requirements.

If you're still uncertain whether UJET fits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for assistance in making the right choice.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✘ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Regular updates
  • ✔ Easy to use and deploy
  • ✔ Customizable
  • ✔ Efficient customer service
  • ✔ Clear sound

Cons

  • ✘ Adapter feature can be inconsistent at times, according to software users
  • ✘ Limited flexibility

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, UJET offers an API.

UJET supports several languages including English, Italian, Japanese and Spanish.

UJET integrates with Zoho, Google Cloud and Oracle.

UJET supports Android and iOS devices.

UJET software price depends on your business needs. Users can get pricing for a tailormade plan.

The typical users of UJET are IT, consumer services and retail industries.

UJET offers email, phone support, and FAQs.