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UniTalk

UniTalk delivers IP telephony and call tracking solutions designed to enhance communication management for businesses. While the setup process may pose challeng...

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UniTalk delivers IP telephony and call tracking solutions designed to enhance communication management for businesses. While the setup process may pose challeng...

Product Overview

UniTalk delivers IP telephony and call tracking solutions designed to enhance communication management for businesses. While the setup process may pose challenges for teams that are just starting out, the platform ensures impressive uptime and offers valuable support. This enables organizations to effectively track marketing performance and boost overall productivity within their call centers.

Product Details

What Is UniTalk?

UniTalk is a robust communication solution that provides virtual PBX, IP telephony, and call tracking capabilities for businesses of all sizes. This software features smart dialing tools, IVR menus, and comprehensive analytics to assess operator performance.

Its primary functionalities assist organizations in pinpointing effective marketing avenues and streamlining client interactions within a unified system. This platform enables both small and large enterprises to automate everyday tasks while ensuring consistent connections with customers worldwide, all while delivering insightful data analysis.

How Much Does UniTalk Cost?

The starting price for UniTalk is $35 per month. This entry-level plan, referred to as Startup, offers three workplaces, local phone numbers, call recording for up to 2500 minutes, an individual employee account, and a complimentary 14-day trial period. The subsequent pricing tiers are as follows:

  • Business: Starts from $65/month

  • Corporation: Starts from $130/month

  • UniTalk Contact Center: Starts from $130/month

Beyond the basic subscription fees, organizations should also consider the following additional costs:

  • Implementation: $500–$5,000 for small to medium businesses; $5,000–$25,000 for more complex setups

  • Data and Contact Migration: $2,000–$8,000, depending on the volume of records and conversion needs

  • Admin And Supervisor Training: $1,000–$10,000

  • SSO, HRIS, And API integrations: $2,000–$15,000 based on the scope of integration

Request a customized pricing quote for UniTalk tailored to your business today!

Please note: Pricing is subject to change.

UniTalk Integrations

UniTalk allows integration with several platforms and services including:

  • Zoho CRM software

  • HubSpot CRM software

  • Salesforce

  • Pipedrive CRM

  • Monday.com software

Check out a free demo of UniTalk to discover more about its integration capabilities.

Who Is UniTalk For?

This software caters to a diverse range of industries seeking call center solutions such as:

  • E-commerce

  • Real estate

  • Healthcare

  • Beauty services

  • Banking

  • Finance

Is UniTalk Right For You?

UniTalk is perfectly suited for enterprises that aim to effectively manage phone calls and track which advertisements attract customers. The platform utilizes internet-based phone systems and automated dialers to assist teams in reaching leads and organizing client contacts without manual intervention. Furthermore, UniTalk employs various technological and procedural measures to safeguard personal data against loss, misuse, modification, or destruction.

If you still have questions about the UniTalk software, feel free to reach out to our support team at info@softwareseekers.com for further assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Marketing strategy synchronization for enhanced lead origin insights
  • Budget allocation optimization through call tracking data
  • Includes high-volume concurrent call handling capabilities
  • Dynamic call forwarding to available managers for workload distribution

Cons

  • Initial configuration and settings may benefit from expert guidance
  • Customization options present opportunities for further expansion
  • Reporting flexibility could be further enhanced for specialized needs

Price

Professional

$35

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

UniTalk features are designed for businesses in industries like finance, banking, beauty, medicine, real estate, and e-commerce.

The platform integrates various software and services including Pipedrive CRM, Monday.com, Salesforce, HubSpot, and Zoho CRM.

UniTalk cost breakdown includes four plans: Startup (Starting from $35/month), Business (Starting from $65/month), Corporation (Starting from $130/month), and UniTalk Contact Center (Starting from $130/month). Request a customized UniTalk price plan for your business today!

The platform provides support through email, phone, and chat.

Yes, the software provides an API.

The platform supports multiple languages including English, Polish, Russian, and Ukrainian.

Yes, the platform offers a mobile app.