UNIVERGE BLUE
UNIVERGE BLUE provides a solution for hybrid teams to streamline their business communication through cloud-based voice services, messaging, chat, video confere...
UNIVERGE BLUE provides a solution for hybrid teams to streamline their business communication through cloud-based voice services, messaging, chat, video confere...
Product Overview
UNIVERGE BLUE provides a solution for hybrid teams to streamline their business communication through cloud-based voice services, messaging, chat, video conferencing, and a cohesive contact center. Although the calling capabilities can be upgraded, its all-in-one application facilitates effective communication regardless of location. This platform is particularly suitable for small to medium-sized enterprises seeking a comprehensive communications solution.
Product Details
What Is UNIVERGE BLUE?
UNIVERGE BLUE represents a cloud-driven intelligent communications solution designed for businesses with teams operating in various environments, whether in the office, working remotely, or on-site. This platform merges a robust business phone system with features like video conferencing, messaging, chatting, file sharing, collaboration tools, and a cloud-based contact center. The contact center is equipped to handle omnichannel inquiries through smart routing, providing agent context and insights into the customer experience. Additionally, UNIVERGE BLUE EXTEND integrates voice, chat, video, and contact center functionalities with CRM systems, helpdesk solutions, and other applications via its APIs.
UNIVERGE BLUE Pricing
The provider offers adaptable and customizable pricing plans tailored to meet your specific needs. Reach out today for a personalized quote regarding UNIVERGE BLUE pricing for your organization!
UNIVERGE BLUE Integrations
This software facilitates integration with various systems and platforms, including:
Salesforce
SugarCRM
Oracle NetSuite
Microsoft 365
Slack
Schedule a complimentary demo of UNIVERGE BLUE to explore its integration capabilities further.
Who Is UNIVERGE BLUE For?
UNIVERGE BLUE is well-suited for numerous industries and sectors such as:
Education
Finance
Government
Healthcare
Legal
Retail
Is UNIVERGE BLUE Right For You?
If your business has teams dispersed across various locations and you seek a unified communications platform, then UNIVERGE BLUE facilitates effortless collaboration from any location. It adheres to industry regulations like HIPAA, which helps ensure processes and controls that mitigate risks associated with cloud-stored data.
Endorsed by organizations such as Folkerson Communications and MDCOM, UNIVERGE BLUE could be the right choice if compliance and data security are top priorities for you, as it provides a single platform to accommodate both remote and on-site teams.
If you're still unsure whether UNIVERGE BLUE aligns with your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.
Call Center Software Features
Pros
- ✔ Easy to use and navigate
- ✔ Unified app for calls, chat, meetings
- ✔ Setup and implementation feel straightforward
Cons
- ✘ Call connectivity may sometimes drop during conversations
- ✘ Customer support response times may vary
Price
Professional
Custom
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