UNIVERGE BLUE

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

UNIVERGE BLUE empowers hybrid teams with seamless cloud voice, messaging, and video meetings for enhanced collaboration across locations.

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Product Overview

UNIVERGE BLUE provides a solution for hybrid teams to streamline their business communication through cloud-based voice services, messaging, chat, video conferencing, and a cohesive contact center. Although the calling capabilities can be upgraded, its all-in-one application facilitates effective communication regardless of location. This platform is particularly suitable for small to medium-sized enterprises seeking a comprehensive communications solution.

Product Details

What Is UNIVERGE BLUE?

UNIVERGE BLUE represents a cloud-driven intelligent communications solution designed for businesses with teams operating in various environments, whether in the office, working remotely, or on-site. This platform merges a robust business phone system with features like video conferencing, messaging, chatting, file sharing, collaboration tools, and a cloud-based contact center. The contact center is equipped to handle omnichannel inquiries through smart routing, providing agent context and insights into the customer experience. Additionally, UNIVERGE BLUE EXTEND integrates voice, chat, video, and contact center functionalities with CRM systems, helpdesk solutions, and other applications via its APIs.

UNIVERGE BLUE Pricing

The provider offers adaptable and customizable pricing plans tailored to meet your specific needs. Reach out today for a personalized quote regarding UNIVERGE BLUE pricing for your organization!

UNIVERGE BLUE Integrations

This software facilitates integration with various systems and platforms, including:

Salesforce
SugarCRM
Oracle NetSuite
Microsoft 365
Slack

Schedule a complimentary demo of UNIVERGE BLUE to explore its integration capabilities further.

Who Is UNIVERGE BLUE For?

UNIVERGE BLUE is well-suited for numerous industries and sectors such as:

Education
Finance
Government
Healthcare
Legal
Retail

Is UNIVERGE BLUE Right For You?

If your business has teams dispersed across various locations and you seek a unified communications platform, then UNIVERGE BLUE facilitates effortless collaboration from any location. It adheres to industry regulations like HIPAA, which helps ensure processes and controls that mitigate risks associated with cloud-stored data.

Endorsed by organizations such as Folkerson Communications and MDCOM, UNIVERGE BLUE could be the right choice if compliance and data security are top priorities for you, as it provides a single platform to accommodate both remote and on-site teams.

If you're still unsure whether UNIVERGE BLUE aligns with your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

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Pros & Cons

Pros

checkEasy to use and navigate

checkUnified app for calls, chat, meetings

checkSetup and implementation feel straightforward

Cons

closeCall connectivity may sometimes drop during conversations

closeCustomer support response times may vary

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Frequently Asked Questions

Yes, UNIVERGE BLUE offers a dedicated mobile app.

UNIVERGE BLUE offers support through phone and email.

UNIVERGE BLUE price is custom based, tailored to the organization’s specific requirements. Get a detailed UNIVERGE BLUE cost breakdown tailored to your specific requirements.

Yes, UNIVERGE BLUE offers an API.

UNIVERGE BLUE features are used by organizations across a wide range of industries and sectors, including finance, education, and government.

UNIVERGE BLUE supports multiple languages, including English, Japanese, and Italian.

UNIVERGE BLUE integrates with multiple systems and platforms, including Oracle NetSuite, Salesforce, and SugarCRM software.

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UNIVERGE BLUE

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