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UniVoIP

UniVoIP enables companies to enhance their voice calling and unified communication through Microsoft Teams. Although the options for advanced customization may...

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UniVoIP enables companies to enhance their voice calling and unified communication through Microsoft Teams. Although the options for advanced customization may...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

UniVoIP enables companies to enhance their voice calling and unified communication through Microsoft Teams. Although the options for advanced customization may not be extensive, its automated onboarding process, built-in collaboration features, and flexible plans ensure a quick setup and easy management. In summary, it serves as an effective solution for businesses looking for seamless, Teams-integrated cloud voice services.

Product Details

What Is UniVoIP?

UniVoIP is a cloud-powered communication solution that offers native voice calling through Microsoft Teams for businesses of any size. It streamlines the onboarding and provisioning process with automated tools, enabling organizations to begin using it swiftly. The platform merges chat, calling, and collaboration capabilities into one interface, facilitating effective team communication. With UniVoIP, managing separate systems becomes less complicated, promoting efficient communications.

UniVoIP Pricing

The provider presents adaptable pricing options, starting at $18.95/user/month, and includes a 30-day free trial. You can request a customized UniVoIP pricing quote that meets your individual needs.

Note: The pricing is derived from external websites and may vary over time.

UniVoIP Integrations

UniVoIP seamlessly integrates with Microsoft Teams and is compatible with numerous Customer Relationship Management (CRM) systems. Schedule a UniVoIP demonstration to learn more about these integrations.

Who Is UniVoIP For?

UniVoIP caters to a diverse array of industries and sectors, such as:

  • Banking and finance

  • Healthcare

  • Social services

  • Education

  • Construction

  • Retail

  • Real Estate

Is UniVoIP Right For You?

If you are seeking a seamless, enterprise-level transition to Microsoft Teams-native calling, UniVoIP is an excellent option. Its AI-driven automated onboarding allows for setup in mere minutes rather than days, enabling teams to hit the ground running. As a certified Microsoft Teams voice specialist, UniVoIP provides dependable solutions supported by award-winning infrastructure and around-the-clock assistance. It’s particularly suitable for organizations that value efficiency and scalable development.

If you are still unsure whether UniVoIP is the perfect match for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✔ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✔ integration with help desk and support systems

Pros

  • ✔ Automated onboarding reduces setup time
  • ✔ Easy management of Teams phone system
  • ✔ Centralized business communications platform

Cons

  • ✘ Call recording quality could be improved
  • ✘ Occasional delays in complex setups

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, UniVoIP offers an API.

UniVoIP offers support through phone, an online form, email, and a dedicated help center.

UniVoIP features are used by organizations across various industries and sectors, including retail, education, healthcare, social services, real estate, banking and finance, and construction.

The UniVoIP cost starts at $18.95/user/month. A 30-day free trial is also available. Request a tailored UniVoIP price plan for your organization.

UniVoIP connects with Microsoft Teams and also integrates with various CRM systems.

UniVoIP primarily supports English and Spanish languages.

Yes, UniVoIP has a mobile app for both Android and iOS users.