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UniVoxx

UniVoxx offers cloud-based solutions for business telephony and unified communications, aimed at streamlining telecom operations and enhancing contact center ef...

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UniVoxx offers cloud-based solutions for business telephony and unified communications, aimed at streamlining telecom operations and enhancing contact center ef...

Product Overview

UniVoxx offers cloud-based solutions for business telephony and unified communications, aimed at streamlining telecom operations and enhancing contact center efficiency. The unified communication features ensure dependable connectivity along with adaptable deployment options. While a few users have pointed out a lack of visibility in third-party reviews, the platform boasts user-friendly device management and supports calling across multiple locations, all while providing an extensive array of features.

Product Details

What Is UniVoxx?

UniVoxx is a cloud-driven telecommunications solution designed for businesses of any size. It offers Voice over Internet Protocol (VoIP) services, unified communications, and contact center functionalities.

This platform ensures high-quality voice communication through desk phones as well as mobile and desktop applications. It features automated call routing, personalized greetings, and queue management tools to enhance agent responsiveness. Such capabilities enable organizations to maintain reliable phone connectivity and operate remotely without the need for traditional phone systems.

UniVoxx Pricing

The pricing for UniVoxx is tailored to each business's unique needs regarding features and usage, with VoIP Analog Line costs ranging from $6.75 to $20 per month.

Contact us today to receive a customized pricing quote for your enterprise.

Please note that prices are subject to change.

UniVoxx Integrations

UniVoxx seamlessly integrates with various systems and platforms. This includes CRM data synchronization through API, Single Sign-On (SSO), email management templates, LDAP authentication, and more.

Schedule a complimentary demo of UniVoxx to discover more about its integration features.

Who Is UniVoxx For?

UniVoxx is well-suited for a diverse array of industries, including:

  • Healthcare

  • Legal services

  • Mortgage lending

  • Real estate management

  • IT managed services

  • Skilled nursing facilities

  • Non-profit organizations

Is UniVoxx Right For You?

If you find yourself dealing with disjointed phone providers, erratic billing practices, or limiting contracts, UniVoxx may be the solution you need. It consolidates VoIP, unified communications, and contact center features into one cloud-hosted platform, removing the necessity for on-site servers and simplifying overall management.

The software also supports mobile and desktop calling. With features designed for operations across multiple locations, this solution could be ideal for those looking for a cloud-based telecom option instead of conventional phone systems.

If you're still uncertain whether UniVoxx is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Improves team communication across locations
  • Reduces misrouted or dropped calls
  • Keeps employees connected remotely

Cons

  • Desk phones require frequent troubleshooting
  • Support response quality may vary

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, it offers an API.

The UniVoxx mobile app supports 27 languages, including English, Arabic, French, German, Spanish, Turkish, and more.

Yes, UniVoxx offers a mobile app.

The software supports multiple integrations such as CRM data synchronization via API, Single Sign-On (SSO), LDAP, and customizable email templates.

Typical users of UniVoxx include organizations in healthcare, legal, mortgage, real estate, IT services, nursing facilities, and non-profit sectors.

UniVoxx cost is based on custom pricing tailored to business needs, with VoIP Analog Line price starting at $6.75 to $20/month. Contact us for a UniVoxx cost estimate.

UniVoxx offers support through phone, email, and request form.