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VoiceLogix

VoiceLogix serves as a comprehensive call center solution, providing centralized management of calls along with sophisticated routing capabilities to boost the...

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VoiceLogix serves as a comprehensive call center solution, providing centralized management of calls along with sophisticated routing capabilities to boost the...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

VoiceLogix serves as a comprehensive call center solution, providing centralized management of calls along with sophisticated routing capabilities to boost the efficiency of both incoming and outgoing calls. Although the system may experience sluggishness during heavy usage, it features auto attendants and call analytics that significantly improve the overall performance of the call center.

Product Details

What Is VoiceLogix?

VoiceLogix is an innovative cloud-based call center solution that streamlines communication by effectively managing both incoming and outgoing calls from a unified cloud platform. It features capabilities such as call routing, voicemail-to-email, call recording, and automated attendants to ensure organized call handling. Additionally, the platform provides real-time call analytics and call parking functionalities to enhance agent productivity. With support for multi-location call management, it allows for consistent control over call flows and visibility across various departments.

VoiceLogix Pricing

The pricing structure for VoiceLogix is based on the following plans:

  • VL Connect Plan: $19.95/seat/month

  • VL Connect Pro Plan: $24.95/seat/month

  • VL Connect Enterprise Plan: custom pricing

To receive a personalized VoiceLogix quote tailored to your business needs and financial plan, please inquire directly.

Note: Pricing is subject to fluctuations.

VoiceLogix Integrations

VoiceLogix seamlessly integrates with various applications, including:

  • Google

  • Office 365

  • Slack software

Schedule a complimentary demonstration of VoiceLogix to discover more about its integration capabilities.

Who Is VoiceLogix For?

This platform is ideal for:

  • Call centers

  • Small to medium-sized enterprises

Is VoiceLogix Right For You?

If your business is focused on efficiently managing a significant volume of calls with structured routing and oversight, then VoiceLogix could be the perfect fit. It facilitates effective customer call management through features like automated attendants and hunt groups. Moreover, it supports centralized administration that streamlines operations within the call center and enhances consistency in responses.

If you remain uncertain about whether VoiceLogix meets your needs, please reach out to our customer service team at info@softwareseekers.com for further assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✔ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✘ call scripting
✘ knowledge base
✘ call forwarding
✘ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✘ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✔ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✘ omnichannel support
✘ predictive dialling
✘ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✔ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✘ integration with help desk and support systems

Pros

  • ✔ Enables centralized call routing
  • ✔ Allows call parking
  • ✔ Supports unlimited hunt groups
  • ✔ Offers simple dialing capabilities

Cons

  • ✘ Updates may slow down implementation time
  • ✘ Extensive capabilities may initially overwhelm users

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, VoiceLogix does offer an API.

The vendor offers customized pricing plans according to different business needs. It offers a VL Connect Plan at $19.95/seat/month, a VL Connect Pro Plan at $24.95/seat/month, and a VL Connect Enterprise Plan that provides customized pricing. Get a customized VoiceLogix cost breakdown for your business today.

VoiceLogix software integrates with a wide range of apps, including Google, Office 365, and Slack software.

Yes, VoiceLogix does offer a mobile app for Android and iOS.

VoiceLogix software supports English Language only.

The typical users of VoiceLogix include businesses like call centers and small to mid-size enterprises.

VoiceLogix offers support through email, phone number, and form submission.