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Voiso

Voiso is an innovative contact center solution that prioritizes artificial intelligence. It aids in fostering business expansion while simplifying management, e...

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Voiso is an innovative contact center solution that prioritizes artificial intelligence. It aids in fostering business expansion while simplifying management, e...

Product Overview

Voiso is an innovative contact center solution that prioritizes artificial intelligence. It aids in fostering business expansion while simplifying management, ensuring smooth operations and enhancing customer satisfaction. Although it might not offer some advanced features typically found in larger call centers, it successfully provides the fundamental tools necessary to enhance productivity. Additionally, Voiso includes automation features and chatbot capabilities.

Product Snapshot

Product Details

What Is Voiso?

Overview

Voiso is a leading cloud-based contact center software designed to optimize operations and enhance efficiency. It elevates traditional calling by allowing companies to interact with customers through various channels, such as messaging apps and web chat. Its AI capabilities integrate effortlessly across multiple communication lines. Every day, Voiso facilitates tens of thousands of interactions, enhancing customer satisfaction and fostering business growth.

Voiso Pricing

The pricing structure for Voiso operates on a subscription basis, charging per active user each month. The available plans are as follows:

  • Start-up: $49 per active user/month

  • Pro: $79 per active user/month

  • Pro +: $129 per active user/month

  • Custom: Request a quote

Clients can obtain a comprehensive price analysis for Voiso to select a plan that best fits their business needs.

Note: Pricing is subject to change.

Voiso Integrations

Voiso offers integrations with an array of third-party applications, including:

  • Salesforce

  • Zoho

  • HubSpot

  • Zendesk

  • Zapier

  • Pipedrive

  • Bitrix24

Users can schedule a demo to explore the integration capabilities of Voiso further.

Who Is Voiso For?

The Voiso platform is advantageous for sales, support, and remote teams across various sectors, such as:

  • Business Process Outsourcing

  • Education

  • Telemarketing

  • Transportation

  • Healthcare

  • Retail

  • E-commerce

Is Voiso Right For You?

The Voiso software delivers reliable and outstanding call quality services through a globally recognized network of data centers and NOCs. It boasts extensive coverage with over 200,000 DID numbers, local caller IDs, and end-to-end encryption. Furthermore, it complies with GDPR standards and holds multiple security certifications, including PCI DSS, ISO 27001, and ISO 9008. Numerous organizations like Infomedia, Airpaz, and BookingAgora trust Voiso for their daily operational needs due to its AI-powered tools and omnichannel platform.

If you still have questions regarding Voiso, feel free to reach out to us at info@softwareseekers.com for expert support from our team.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Provides valuable data to improve sales and training calls
  • Easy for agents to use, with a straightforward setup process
  • High-quality voice calls
  • Continuous improvements and new features keep the platform up-to-date

Cons

  • Limited customization for advanced features
  • The calling app has limited functions and supports only one line

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Voiso provides API access.

Voiso supports the English language only.

Voiso integrates with several applications, including Salesforce, Zoho, HubSpot, Zendesk, Zapier, Pipedrive, and Bitrix24.

Voiso pricing varies by subscription model, ranging from $49 to $129 per active user/month. It also offers a completely customizable pricing plan for enterprises. Users can request a custom quote for Voiso software cost.

Voiso benefits industries such as business process outsourcing (BPOs), travel and hospitality, IT, education, telemarketing, transportation, healthcare, insurance, retail, e-commerce, non-profits, loans, and financial services.

Voiso provides various support options, including phone, email, chat, FAQs, and a knowledge base.