WaveStreet

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Simplify your business communications with WaveStreet's cloud-based PBX solutions, offering reliable call quality and flexible VoIP technology.

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Product Overview

WaveStreet offers cloud-hosted PBX solutions that aim to enhance business communication using VoIP technology. This adaptable service is ideal for companies in need of scalable communication systems. Although some users mention that the website could benefit from more comprehensive details, the platform is praised for its dependable call quality and easy setup procedures.

Product Details

What Is WaveStreet?

WaveStreet is a cloud-based Private Branch Exchange (PBX) service that offers VoIP phone solutions tailored for businesses of all sizes, from small startups to large corporations looking for unified communication options. The platform features a web-based management portal, enabling users to configure their extensions independently. This capability lightens the load on IT departments, allowing employees to adjust their own settings without needing technical support.

Designed for multi-site operations, WaveStreet only requires an internet connection, which helps eliminate the need for specialized hardware while ensuring high-quality, carrier-grade phone service. Additionally, its built-in Customer Relationship Management (CRM) functionality automatically records call data and presents customer information during calls.

WaveStreet Pricing

The pricing structure for WaveStreet is clear-cut at $14.99 per extension each month.

Please note: Pricing may vary over time.

WaveStreet Integrations

WaveStreet can integrate with various systems and platforms, such as Salesforce and Zendesk.

Schedule a complimentary demo of WaveStreet to explore its integration features further.

Who Is WaveStreet For?

This software is well-suited for numerous industries and sectors, including:

Customer Service
Healthcare
Education
Retail
Finance
Technology
Hospitality

Is WaveStreet Right For You?

If you find yourself dealing with costly traditional phone systems, limited communication options, and disjointed tools, these issues can hinder operational efficiency and lower productivity. WaveStreet tackles these challenges using cloud-based PBX technology that removes the need for hardware investments. It seamlessly supports remote teams and multiple locations while providing built-in integrations with Salesforce and Zendesk for improved customer interactions.

The platform has catered to clients since 2000, offering local number availability in various countries without requiring long-term contracts, which grants businesses the flexibility they need. Moreover, its HIPAA-compliant nature ensures secure communications for healthcare providers and other regulated industries that prioritize data protection standards.

If you’re still uncertain whether WaveStreet meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

check_circle Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

cancel CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

cancel Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

check_circle Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

check_circle Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkProvides reliable and crystal-clear call quality

checkEnables detailed reporting and analytics

checkSupports straightforward setup and implementation process

Cons

closeOccasional call routing delays reported

closeAdvanced features might feel difficult to understand

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Frequently Asked Questions

The software is available for $14.99/extension/month, offering clear and transparent pricing. Contact us for a WaveStreet cost estimate.

No, it doesn’t offer an API.

No, WaveStreet doesn’t offer a mobile app.

WaveStreet integrates with a range of platforms, including Salesforce and Zendesk.

WaveStreet supports English language.

WaveStreet offers support through support tickets and phone.

Businesses in various industries and sectors, including customer service, healthcare, education, retail, finance, technology, and hospitality can benefit from WaveStreet.

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