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Wavix

Wavix serves as a comprehensive call center solution that offers quick worldwide messaging and dependable call recording, facilitating accurate customer interac...

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Wavix serves as a comprehensive call center solution that offers quick worldwide messaging and dependable call recording, facilitating accurate customer interac...

Product Overview

Wavix serves as a comprehensive call center solution that offers quick worldwide messaging and dependable call recording, facilitating accurate customer interactions. Although the platform may experience reduced speed during heavy usage, it features AI-powered speech analytics and supports multi-channel communication, promoting effective management of call centers.

Product Details

What Is Wavix?

Wavix is an innovative cloud-based call center solution that equips businesses with a variety of essential tools for managing communications. This platform facilitates voice calls, SMS messaging, and incorporates AI-driven call recording features. Users can create campaigns, implement two-factor authentication, and validate numbers seamlessly. Additionally, it supports SMS broadcasting and utilizes speech analytics to enhance interactions with customers. With advanced voicemail detection and number porting options, Wavix promotes scalable, multi-channel communication, boosting operational efficiency and elevating customer satisfaction across multiple sectors.

Wavix Pricing

The cost of Wavix depends on the features chosen; both the Voice and SMS plans are available at no initial cost. Outbound rates start at $0.004 per minute for voice calls and $0.003 per SMS. Other premium features are priced as follows:

  • Phone numbers Plan: starting at $0.99/month

  • Campaign builder Plan: $0.001/contact

  • Number validator Plan: $0.007/number

  • 2FA Plan: $0.05/verification

  • Answering machine detection Plan: $0.007/call

  • Call recording Plan: $0.0015/min

  • Speech Analytics Plan: $0.015/min

Get a personalized Wavix price tailored to your business needs and budget.

Please note that pricing may change.

Wavix Integrations

The Wavix platform is compatible with a diverse array of applications, including:

  • 3CX

  • Smartico

  • Collect

Schedule a complimentary Wavix demo to learn more about integration options.

Who Is Wavix For?

This software is designed for various industries, such as:

  • Ecommerce and retail

  • Pickup and delivery services

  • Transportation and logistics

  • Travel and hospitality

  • Fintech and finance

Is Wavix Right For You?

If your business seeks to enhance call center productivity and foster better customer engagement, Wavix is a fitting choice. It offers dependable voice and SMS communication, AI-based call recording, and speech analytics to monitor performance effectively. The platform also supports campaign management, voicemail detection, and number validation, enabling targeted outreach and streamlined processes.

If you're still uncertain whether Wavix meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Provides global SMS and voice delivery
  • Delivers AI-based speech analytics
  • Offers customizable call recording
  • Allows SMS broadcasting

Cons

  • Updates may slow down implementation time
  • Extensive capabilities may initially overwhelm users

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Wavix does offer an API.

Wavix software supports English language only.

No, Wavix does not offer a mobile app.

The vendor offers customized pricing plans according to different business needs. It offers a Voice Plan starting at $0.00/min, a SMS Plan starting at $0.00/min, a Phone numbers Plan starting at $0.99/month, a Campaign builder Plan at $0.001/contact, a Number validator Plan at $0.007/number, a 2FA Plan at $0.05/verification, an Answering machine detection Plan at $0.007/call, a Call recording Plan at $0.0015/min, and a Speech Analytics Plan at $0.015/min. Get a customized Wavix cost breakdown for your business today.

Wavix software integrates with a wide range of apps including 3CX, Smartico, and Collect.

The typical users of Wavix include sectors like ecommerce and retail, pickup and delivery, transportation and logistics, travel and hospitality, and fintech and finance.

Wavix offers support through phone number and knowledge base.