Wazo

star star star star star 0.0 (0 reviews) | Call Center Software · Call Recording Software

Elevate your communication with Wazo, the scalable call center software that offers programmable solutions and unmatched flexibility for service providers.

Get Pricing play_circleWatch Demo

Product Overview

Wazo stands out as a powerful software solution designed for call centers, offering customizable communication options. Although it may necessitate some technical knowledge for extensive personalization, its API-first design and efficient multi-tenancy ensure exceptional scalability for service providers. In summary, Wazo's adaptable nature positions it as an attractive option for contemporary communication frameworks.

Product Details

What Is Wazo?

Wazo is an all-encompassing unified communications platform aimed at optimizing business telephony and enhancing customer interactions. It features a wealth of tools, such as sophisticated call routing and real-time collaboration interfaces, specifically designed for managed service providers and enterprises that require significant scalability. Utilizing a programmable infrastructure, this software addresses intricate connectivity challenges, empowering organizations to establish customized communication workflows that boost operational efficiency and elevate customer engagement across multiple digital channels.

Wazo Pricing

Wazo provides tailored pricing plans for its clients. Reach out today to receive a personalized price quote for your business!

Wazo Integrations

The vendor has not specified any available third-party integrations for this software. Consider viewing the Wazo demo to discover more about its integration capabilities.

Who Is Wazo For?

The Wazo software caters to a diverse array of industries and sectors, including:

Telecommunications providers
Managed service providers
Customer support centers
Financial institutions
Healthcare providers
Software development firms
Large-scale enterprises

Is Wazo Right For You?

If your organization seeks a white-label communication solution with extensive API access, Wazo is an outstanding option. Its unique programmable engine enables developers to craft highly specialized telephony workflows that surpass traditional software capabilities. For businesses prioritizing open-source reliability and needing a platform that can adapt to evolving technical demands, Wazo delivers the essential tools.

Still unsure if Wazo is the perfect match for your needs? Get in touch with our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

cancel Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

cancel Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

cancel Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

check_circle Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

cancel Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

check_circle Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkHighly reliability for managed services

checkExcellent multi-tenancy for service providers

checkStrong open-source community and foundation

Cons

closeHigh technical expertise required for setup

closeComplex documentation for non-technical users

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Wazo.

Frequently Asked Questions

Yes, Wazo does offer a dedicated mobile app for iOS and Android users.

Yes, Wazo does offer an API.

The software offers custom pricing for its users. Get a detailed Wazo cost breakdown tailored to your specific requirements.

The vendor has not listed any available third-party integrations for this software.

Wazo offers expert support via email, technical documentation, developer portals, professional services for its partners and live chat.

The platform primarily supports English and French language.

Typical users include managed service providers, telecommunications companies, and specialized customer support centers.

Still deciding on Wazo?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Wazo

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality