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Xinix

Xinix offers VoIP and call center solutions tailored for business communication needs. The essential tools and functionalities it provides are designed to enhan...

0.00 | 0 Reviews

Xinix offers VoIP and call center solutions tailored for business communication needs. The essential tools and functionalities it provides are designed to enhan...

Product Overview

Xinix offers VoIP and call center solutions tailored for business communication needs. The essential tools and functionalities it provides are designed to enhance contemporary telephony for businesses. While there are reviews from some users that mention variability in service quality, the platform is praised for its adaptability, effective call routing capabilities, and compatibility with various devices.

Product Details

What Is Xinix?

Xinix is a cloud-driven telecommunications solution offering VoIP and call center services tailored for businesses of all sizes, both in the UK and globally. Its Interactive Voice Response (IVR) feature streamlines call management, guiding callers effectively, while the Automatic Call Distribution (ACD) system ensures that incoming calls are directed to the right agents based on their skills and availability.

The platform also provides real-time analytics and reporting functionalities that enable organizations to oversee call traffic, monitor key performance metrics, and pinpoint opportunities for operational enhancements.

Xinix Pricing

The cost of Xinix is structured around various communication and call center packages. These options include:

  • Cloud Business Phone – Personal: £8/user/month (+VAT)

  • Cloud Business Phone – Office: £20/user/month (+VAT)

  • Cloud Business Phone – Call Center: £35/user/month (+VAT)

For a tailored quote on Xinix pricing, please contact us.

Please note: Pricing is subject to change.

Xinix Integrations

Xinix software is compatible with a variety of systems and platforms, including:

  • HubSpot CRM software

  • Bullhorn

  • Drift

  • Salesforce

  • Zoho CRM software

  • Freshdesk software

Schedule a complimentary Xinix demo to explore its integration options further.

Who Is Xinix For?

The Xinix platform caters to a diverse array of industries, such as:

  • Telecommunications

  • Food services

  • Hospitality

  • Healthcare

  • E-commerce

  • Transportation

  • Emergency services

Is Xinix Right For You?

If your business is facing challenges like inefficient call management, lost customer inquiries, or fragmented communication systems, it may lead to lower productivity and diminished customer satisfaction.

Xinix effectively tackles these issues through its cloud-based telephony solution that eliminates the need for hardware installation, automated call routing that reduces wait times, and extensive analytics for informed decision-making.

This platform has earned several accolades, including the 2021 Internet Telephony Product of the Year Award and the 2021 Remote Work Pioneer Award, showcasing its recognition in the industry. With 24/7 support, Xinix guarantees operational continuity for businesses of every scale.

If you're still uncertain whether Xinix is suitable for your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

ivr
live chat
ivr system
call routing
crm software
ivr software
voip calling
call blocking
client portal
mobile access
phone support
time tracking
voip software
call recording
call reporting
call scripting
knowledge base
call forwarding
call monitoring
case management
crm integration
lead management
task management
agent scheduling
canned responses
email management
sales automation
speech analytics
trust accounting
activity tracking
billing invoicing
conversational ai
ticket management
cloudbased calling
contact management
predictive dialing
realtime dashboard
telephony software
video conferencing
cloud based calling
cloud pbx telephony
collaboration tools
document management
omnichannel support
predictive dialling
real time dashboard
auto dialer software
call center software
cloud contact center
reporting dashboards
client management crm
call center management
call tracking software
analytics and reporting
call recording software
contact center software
reporting and analytics
sf call center software
call analytics reporting
cloud based calling voip
cloud telephony software
call recording monitoring
customer feedback surveys
customer support software
omnichannel communication
real time call monitoring
sales pipeline management
compliance focused dialing
integration with help desk
interactive voice response
predictive dialer software
call reporting and analytics
compliance security features
gamified performance tracking
nteractive voice response ivr
call transfer and conferencing
interactive voice response ivr
agent scheduling and management
automated responses and chatbots
call forwarding and call routing
call routing cloud based calling
voicemail and callback management
customer relationship management crm
crm integration via custom integrations
integration wth help desk and support systems
integration with help desk and support systems

Pros

  • Provides responsive and patient customer support
  • Supports straightforward setup and number porting
  • Enables clear and reliable call quality

Cons

  • Experiences occasional call quality inconsistencies
  • Requires stable internet connection for optimal performance

Price

Professional

£8

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Ratings

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Ratings Distribution

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Xinix pricing is based on multiple communication and call center packages, including Cloud Business Phone – Personal (£8/user/month), Cloud Business Phone – Office (£20/user/month), and Cloud Business Phone – Call Center(£35/user/month). Contact us for a Xinix cost estimate.

Xinix integrates with HubSpot CRM, Bullhorn, Drift, Salesforce, Zoho CRM, and Freshdesk.

Yes, Xinix offers a mobile app.

Yes, it offers an API.

Typical users of Xinix include businesses across telecommunications, food services, hospitality, healthcare, e-commerce, transportation, and emergency services sectors.

Xinix supports English language.

Xinix offers support through phone, email, and live chat.