Yactraq

star star star star star 0.0 (0 reviews) | Call Center Software · Auto Dialer Software

Transform your call analytics with Yactraq's real-time speech insights and emotion analysis, empowering teams to enhance call-driven outcomes.

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Product Overview

Yactraq provides organizations with enhanced insight into incoming calls through its real-time speech analytics, comprehensive text search capabilities, and sophisticated emotion detection. Although the customization features may not be extensive, it offers dependable insights that are particularly valuable for marketing teams, sales divisions, and small to medium-sized call centers aiming to enhance results driven by calls.

Product Details

What Is Yactraq?

Yactraq is a powerful speech analytics solution designed to transform call center interactions into valuable insights. Utilizing real-time speech analysis, sophisticated emotion recognition, and comprehensive text search capabilities, it efficiently organizes and interprets call data. This reveals trends, identifies performance gaps, and uncovers operational opportunities. Yactraq enhances agent support, quality control, and informed decision-making. Built with scalability in mind, it is well-suited for enterprise-level contact centers, improving both efficiency and the customer experience.

Yactraq Pricing

The provider offers three adaptable pricing plans for Yactraq:

Essential
Professional
Enterprise

Note: Pricing may vary.

Yactraq Integrations

This software seamlessly integrates with various systems and platforms, including:

VersaDial
VoiceSense
RingCentral Contact Center
Genesys
Tech Mahindra
Q Conneqt
Twilio software

Check out the Yactraq demo to explore its integration features further.

Who Is Yactraq For?

Yactraq is well-suited for organizations across diverse industries such as:

Hospitality
Telecommunications
Financial services
Healthcare
Advertising
Retail
Insurance

Is Yactraq Right For You?

This platform is perfect for contact centers and customer service teams looking to gain actionable insights from conversations across multiple channels. Its exceptional real-time speech analytics and predictive features boost agent performance, minimize churn, and enhance compliance. Trusted by organizations like Gonzaba Medical Group, Nuxiba, Lailzan, and Jindal, Yactraq boasts a strong reputation in North America, Europe, and Asia. With ongoing product enhancements and millions of hours of data analyzed, it offers scalable, secure, and innovative solutions for businesses of all sizes.

If you're still uncertain about whether Yactraq meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for more assistance.

Call Center Software Features

cancel IVR

cancel Live Chat

cancel IVR System

check_circle Call Routing

cancel CRM Software

cancel IVR Software

cancel VoIP Calling

cancel Call Blocking

cancel Client Portal

cancel Mobile Access

cancel Phone Support

cancel Time Tracking

cancel VoIP Software

check_circle Call Recording

cancel Call Reporting

cancel Call Scripting

cancel Knowledge Base

cancel Call Forwarding

check_circle Call Monitoring

cancel Case Management

check_circle CRM Integration

cancel Lead Management

cancel Task Management

cancel Agent Scheduling

cancel Canned Responses

cancel Email Management

cancel Sales Automation

check_circle Speech Analytics

cancel Trust Accounting

cancel Activity Tracking

cancel Billing & Invoicing

cancel Conversational AI

cancel Ticket Management

cancel Cloud‑Based Calling

cancel Contact Management

check_circle Predictive Dialing

cancel Real‑Time Dashboard

cancel Telephony Software

cancel Video Conferencing

cancel Cloud-Based Calling

cancel Cloud PBX Telephony

cancel Collaboration Tools

cancel Document Management

check_circle Omnichannel Support

cancel Predictive Dialling

check_circle Real-Time Dashboard

cancel Auto Dialer Software

cancel Call Center Software

cancel Cloud Contact Center

cancel Reporting Dashboards

cancel Client Management (CRM)

cancel Call Center Management

cancel Call Tracking Software

cancel Analytics And Reporting

cancel Call Recording Software

cancel Contact Center Software

cancel Reporting and Analytics

cancel SF Call Center Software

cancel Call Analytics & Reporting

cancel Cloud-Based Calling (VoIP)

cancel Cloud Telephony Software

cancel Call Recording & Monitoring

cancel Customer Feedback Surveys

cancel Customer Support Software

cancel Omnichannel Communication

cancel Real-time Call Monitoring

cancel Sales Pipeline Management

cancel Compliance-focused Dialing

cancel Integration with Help Desk

cancel Interactive Voice Response

cancel Predictive Dialer Software

check_circle Call Reporting And Analytics

cancel Compliance & Security Features

cancel Gamified Performance Tracking

cancel nteractive Voice Response (IVR)

cancel Call Transfer and Conferencing

cancel Interactive Voice Response (IVR)

cancel Agent Scheduling And Management

cancel Automated Responses And Chatbots

cancel Call Forwarding and Call Routing

cancel Call Routing Cloud-Based Calling

cancel Voicemail And Callback Management

cancel Customer Relationship Management (CRM)

cancel CRM Integration (via custom integrations)

cancel Integration Wth Help Desk And Support Systems

cancel Integration With Help Desk And Support Systems

Pros & Cons

Pros

checkAdvanced emotion and predictive analysis tools

checkReal-time analytics guide agents effectively

checkFull-text search for fast transcript access

Cons

closeDocumentation gaps hinder workflow adoption

closePerformance may slow during peak hours

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Frequently Asked Questions

Yactraq offers support through phone, email, contact form, and live chat.

Yactraq primarily supports English.

Yactraq offers three customizable pricing plans, including Essential, Professional, and Enterprise. Get a detailed Yactraq cost breakdown tailored to your specific requirements.

No, Yactraq does not offer an API.

Yactraq supports integration with multiple platforms, such as Genesys, Tech Mahindra, Q Conneqt, VersaDial, VoiceSense, RingCentral Contact Center, and Twilio software.

Yactraq features are used by organizations across industries and sectors, including financial services, healthcare, advertising, retail, insurance, hospitality, and telecommunications.

No, Yactraq does not offer a dedicated mobile app.

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