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Yobi

Yobi offers communication tools enhanced by AI to unify business messages and calls within one interface. While the setup of AI personas may seem a bit intricat...

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Yobi offers communication tools enhanced by AI to unify business messages and calls within one interface. While the setup of AI personas may seem a bit intricat...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Yobi offers communication tools enhanced by AI to unify business messages and calls within one interface. While the setup of AI personas may seem a bit intricate at first, it significantly enhances response times across various channels. In summary, its capability to streamline everyday customer interactions positions it as a valuable option for contemporary teams.

Product Details

What Is Yobi?

Yobi is a centralized communication platform powered by AI, tailored specifically for small to medium businesses. It facilitates the management of a high volume of customer interactions across various channels. The software comes equipped with intelligent AI assistants and an advanced AI Studio, enabling teams to automate everyday tasks such as scheduling appointments and following up with leads. By addressing issues like missed calls and disjointed messaging, Yobi helps business owners maintain a professional, round-the-clock presence while concentrating on strategic expansion.

Yobi Pricing

The cost of Yobi varies across three customized plans:

  • AI Starter

  • AI Essentials

  • AI Integrates

In addition to a 7-day free trial, you can also request a tailored pricing quote for your business needs.

Note: Pricing is subject to change.

Yobi Integrations

Yobi seamlessly integrates with various third-party platforms, including:

  • Facebook

  • Instagram

  • Pipedrive CRM

  • HubSpot CRM software

  • Slack software

  • NexHealth

  • Shopify software

Check out a free demo of Yobi to discover its integration features in detail.

Who Is Yobi For?

This platform is perfect for numerous industries, such as:

  • Hospitality

  • Real estate

  • Legal services

  • Retail

  • HVAC

  • Healthcare

Is Yobi Right For You?

If your business requires the automation of high-volume customer interactions while retaining a personal touch, Yobi could be the ideal solution. Awarded the “2024 Stevie Gold Award” for its groundbreaking AI technology, this platform offers dedicated agents for various business sectors. It provides the scalability and security necessary for growing companies to uphold professional standards in all communication channels. Furthermore, Yobi ensures your team stays productive as the AI takes care of routine tasks by emphasizing behavioral intelligence.

If you're still uncertain about Yobi, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Call Center Software Features

✘ ivr
✘ live chat
✘ ivr system
✘ call routing
✘ crm software
✘ ivr software
✘ voip calling
✘ call blocking
✘ client portal
✘ mobile access
✘ phone support
✘ time tracking
✘ voip software
✔ call recording
✘ call reporting
✔ call scripting
✘ knowledge base
✘ call forwarding
✔ call monitoring
✘ case management
✔ crm integration
✘ lead management
✘ task management
✘ agent scheduling
✘ canned responses
✘ email management
✘ sales automation
✔ speech analytics
✘ trust accounting
✘ activity tracking
✘ billing invoicing
✘ conversational ai
✘ ticket management
✘ cloudbased calling
✘ contact management
✘ predictive dialing
✘ realtime dashboard
✘ telephony software
✘ video conferencing
✘ cloud based calling
✘ cloud pbx telephony
✘ collaboration tools
✘ document management
✔ omnichannel support
✘ predictive dialling
✔ real time dashboard
✘ auto dialer software
✘ call center software
✘ cloud contact center
✘ reporting dashboards
✘ client management crm
✘ call center management
✘ call tracking software
✘ analytics and reporting
✘ call recording software
✘ contact center software
✘ reporting and analytics
✘ sf call center software
✘ call analytics reporting
✘ cloud based calling voip
✘ cloud telephony software
✘ call recording monitoring
✘ customer feedback surveys
✘ customer support software
✘ omnichannel communication
✘ real time call monitoring
✘ sales pipeline management
✘ compliance focused dialing
✘ integration with help desk
✘ interactive voice response
✘ predictive dialer software
✔ call reporting and analytics
✘ compliance security features
✘ gamified performance tracking
✘ nteractive voice response ivr
✔ call transfer and conferencing
✘ interactive voice response ivr
✘ agent scheduling and management
✘ automated responses and chatbots
✘ call forwarding and call routing
✘ call routing cloud based calling
✘ voicemail and callback management
✘ customer relationship management crm
✘ crm integration via custom integrations
✘ integration wth help desk and support systems
✔ integration with help desk and support systems

Pros

  • ✔ Consolidates multiple communication channels effectively
  • ✔ Includes valuable real-time sentiment analysis
  • ✔ Supports multilingual interactions for global reach

Cons

  • ✘ Initial setup of custom AI personas
  • ✘ Call routing configuration involves some complexity

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yobi software integrates with various third-party platforms, such as Facebook, Instagram, Pipedrive, HubSpot, Slack, NexHealth, and Shopify.

The official website of Yobi does not specify its API availability.

The typical users of Yobi features come from a range of industries, including hospitality, real estate, legal services, retail, HVAC, and healthcare.

Yobi provides support through in-app chat, email, phone, a help center, and a trust center.

Yes, Yobi offers a mobile app for both Android and iOS devices.

The Yobi price ranges across the following three custom plans: AI Starter, AI Essentials, and AI Integrates. Request a personalized Yobi pricing quote for your business.

Besides English as its primary language, Yobi supports over 30 different languages.