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Okdesk

Okdesk is designed to assist service teams in overseeing field operations and maintaining assets via a unified CMMS. This platform streamlines requests and auto...

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Okdesk is designed to assist service teams in overseeing field operations and maintaining assets via a unified CMMS. This platform streamlines requests and auto...

Product Overview

Okdesk is designed to assist service teams in overseeing field operations and maintaining assets via a unified CMMS. This platform streamlines requests and automates work orders, making management more efficient. Although newcomers might find its wide array of features a bit daunting at first, the scalable architecture is well-suited for mid-sized and larger teams dedicated to delivering reliable, top-notch technical services.

Product Details

What Is Okdesk?

Okdesk functions as a Computerized Maintenance Management System (CMMS) and Helpdesk solution, accessible via both web and mobile platforms. This software enables businesses to streamline the management of support tickets, field service activities, and maintenance tasks all within one system. With features such as a comprehensive ticketing system, mobile access that works offline, and an asset registry that includes digital passports and QR code tracking, Okdesk is designed to boost technician efficiency, reduce service delays, and ensure complete visibility of assets.

Okdesk Pricing

The pricing structure for Okdesk is designed to offer flexible options that meet diverse business requirements. Available packages are:

  • PROFI: 8,000 ₽/month for 5 licenses

  • EXPERT: 15,000 ₽/month for 10 licenses

  • EXPERT 30+: 58,000 ₽/month for 30 licenses

  • TURNKEY: 79,000 ₽/month for 20 licenses

Reach out to us for a comprehensive breakdown of Okdesk costs tailored to your organization!

Please note that pricing may vary.

Okdesk Integrations

This software is compatible with various systems and platforms, including:

  • Wialon

  • ATOL Service

  • R-Keeper

  • TeamViewer

  • Slack software

Schedule a free demo of Okdesk to discover more about its integration capabilities.

Who Is Okdesk For?

The Okdesk software is suitable for numerous industries and sectors such as:

  • Information technology

  • Retail

  • Hospitality

  • Healthcare / medical devices

  • HVAC

Is Okdesk Right For You?

If you are part of a rapidly expanding or established service company looking for a cohesive platform to streamline request management and significantly decrease asset downtime, then Okdesk could be the perfect solution. It provides high scalability and addresses the challenges of fragmented communications by integrating all service requests into a robust, omnichannel ticketing system. Furthermore, the software complies with stringent security standards and is officially recognized for its compliance with regulations, as it is included in the Unified Register of Russian Software.

The platform enjoys the trust of major brands like KFC and Lamoda, showcasing its ability to handle complex operations within large retail and food service environments.

If you're still unsure whether Okdesk meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

CMMS Software Features

cmms
dashboards
mobile app
purchasing
kpi reporting
mobile access
asset tracking
erp integration
asset management
labor management
maintenance logs
service requests
safety management
vendor management
equipment tracking
project management
alertsnotifications
document management
facility management
incident management
reporting analytics
security management
work order software
inventory management
work order managment
compliance management
inspection management
purchasing scheduling
work order management
checklists inspections
facilities maintenance
maintenance management
maintenance scheduling
predictive maintenance
preventive maintenance
asset tracking software
preventive maintainance
reporting and analytics
web based cmms software
service history tracking
tool management software
asset lifecycle management
vendor contract management
budgeting and cost tracking
security and access control
attendance and time tracking
integration with other tools
space management and planning
compliance and risk management
equipment maintenance software
employee information management
preventive maintenance software
parts inventory inventory management
service requests work request tracking

Pros

  • Convenient ticket system for quick management
  • Interactive maps visualize serviced infrastructure clearly
  • Customizable automation across diverse service processes

Cons

  • Software interface may seem dated
  • Performance can be slow under peak hours

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Okdesk provides an API.

Okdesk offers flexible pricing plans: PROFI (8,000 ₽/month for 5 licenses), EXPERT (15,000 ₽/month for 10 licenses), EXPERT 30+ (58,000 ₽/month for 30 licenses), and TURNKEY (79,000 ₽/month for 20 licenses). Get in touch for a personalized Okdesk pricing quote for your business today!

Okdesk offers support through a client portal and email.

Yes, Okdesk includes mobile applications for both field technicians and clients.

The software is available in English, Romanian, Russian, Spanish and Ukrainian.

Okdesk features are used by organizations across various industries and sectors, including information technology, retail, hospitality, healthcare/medical devices, and HAVC.

Okdesk integrates with multiple platforms, including Wialon, ATOL Service, R-Keeper, TeamViewer, and Slack software.