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Sangoma

Sangoma serves as a comprehensive platform for collaboration and productivity, bringing together voice, video, messaging, and teamwork features to enhance commu...

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Sangoma serves as a comprehensive platform for collaboration and productivity, bringing together voice, video, messaging, and teamwork features to enhance commu...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Sangoma serves as a comprehensive platform for collaboration and productivity, bringing together voice, video, messaging, and teamwork features to enhance communication. Although there is room for enhancement in customer support, the platform significantly boosts employee effectiveness and customer contentment, fostering ongoing business development.

Product Details

What Is Sangoma?

Sangoma is a comprehensive cloud-based platform designed for collaboration and productivity. It facilitates real-time voice communication, video conferencing, team messaging, SMS, voicemail, faxing, and contact center functionalities. The service can be deployed in various ways, including cloud ‘UCaaS’, hybrid ‘UCaaS’, and on-premises solutions. Key features encompass call control, ‘IVR’, queue management, hot-desking, call recording, voicemail-to-email capabilities, and detailed reporting. This platform effectively streamlines business communications, fostering better collaboration, enhancing customer service, improving business security, and boosting operational efficiency.

Sangoma Pricing

The pricing structure for Sangoma is tailored to meet different needs with the following plans:

  • Cloud UCaaS Plan

  • Hybrid UCaaS Plan

  • On-Premises UC Plan

To receive a Sangoma price that fits your specific business needs and budget, please inquire directly.

Please note: Pricing may change over time.

Sangoma Integrations

Sangoma seamlessly integrates with various applications, including:

  • Salesforce

  • Microsoft Teams

  • TeamHub

Schedule a complimentary demo of Sangoma to discover more about its integration capabilities.

Who Is Sangoma For?

Sangoma is ideal for organizations in the following sectors:

  • Education

  • Healthcare

  • Government

  • Hospitality

  • Manufacturing

  • Retail

Is Sangoma Right For You?

This software is perfect for businesses looking to unify their communication and collaboration efforts. It allows teams to interact effortlessly across various devices and locations, catering to both on-site and remote work environments. Additionally, the platform adapts to organizational growth while ensuring dependable voice, video, messaging, and contact center services.

If you’re still uncertain about whether Sangoma meets your needs, feel free to reach out to our customer support at info@softwareseekers.com for assistance.

Collaboration and Productivity Software Features

✘ dashboard
✘ live chat
✘ reporting
✘ mobile app
✘ phone support
✘ time tracking
✘ call recording
✘ email software
✘ knowledge base
✘ call monitoring
✘ case management
✘ crm integration
✘ email marketing
✘ lead generation
✘ lead management
✘ room management
✘ task management
✘ time management
✔ user management
✔ customer support
✘ event management
✘ focus scheduling
✘ sales automation
✘ smart scheduling
✘ activity tracking
✘ automation workfl
✘ billing invoicing
✘ budget management
✘ calendar software
✘ customer profiles
✘ email integration
✘ project templates
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ contact management
✘ payment processing
✘ project scheduling
✘ virtual workspaces
✘ alertsnotifications
✔ analytics reporting
✘ automation workflow
✔ calendar scheduling
✘ campaign management
✘ collaboration tools
✘ communication tools
✘ document management
✘ employee management
✘ feedback management
✘ omnichannel support
✘ reporting analytics
✘ resource allocation
✔ security compliance
✘ workflow automation
✘ integration with crm
✔ mobile accessibility
✘ note taking software
✘ performance tracking
✘ real time management
✘ workforce management
✘ boardworks scheduling
✘ client management crm
✘ customer segmentation
✘ email client software
✘ escalation management
✘ front desk operations
✘ regulatory compliance
✘ automation andworkflow
✘ customizable reporting
✘ opportunity management
✘ performance management
✘ realtime communication
✘ timeline based editing
✘ analytics and reporting
✘ automation and workflow
✘ calendar and scheduling
✘ customer servicesupport
✘ customizable dashboards
✘ file converter software
✔ file sharing management
✘ non destructive editing
✔ real time communication
✘ registration management
✘ reporting and analytics
✘ security and compliance
✘ task project management
✘ automation and workflows
✘ calendar synchronization
✘ communication management
✘ deal pipeline management
✘ e signature capabilities
✘ guest management and crm
✘ reservations and booking
✘ social media integration
✘ task nproject management
✘ time tracking timesheets
✘ board management software
✘ bookmark manager software
✘ customer feedback surveys
✘ email management software
✘ group chat app scheduling
✘ multi format importexport
✘ multi property management
✘ sales pipeline management
✘ document creation software
✘ email marketing automation
✘ employee intranet software
✘ keyframe animation support
✘ audio conferencing software
✘ file sharing and management
✘ integration and api support
✘ meeting management software
✘ task and project management
✘ unified workspaces software
✘ video to text ai scheduling
✘ business scheduling software
✘ cloud pbx platforms software
✘ document generation software
✘ hardware acceleration gpucpu
✔ integration with other tools
✘ internal newsletter software
✘ mobile accessibility limited
✘ multi track or layer support
✘ other collaboration software
✘ tasks and project management
✘ time tracking and timesheets
✘ customer feedback and surveys
✘ integrations with other tools
✘ personalization and targeting
✘ ai meeting assistants software
✘ call transfer and conferencing
✘ high resolution output support
✘ lead generation and management
✘ visual collaboration platforms
✘ customer communication tracking
✘ employee information management
✘ automated responses and chatbots
✘ integration with marketing tools
✘ internal communications software
✘ collaborative whiteboard software
✘ screen and video capture software
✘ color grading and correction tools
✘ plugin and extension compatibility
✘ recruitment and applicant tracking
✘ collaboration productivity software
✘ financial and accounting management
✘ security compliance user management
✘ mobile access and contactless services
✘ sf collaboration productivity software
✘ analytics reporting time tracking timesheets
✘ mobile accessibility limited web basedtablet support
✘ calendar scheduling via form based scheduling and integrations

Pros

  • ✔ Offers contact center tools with IVR and queue management
  • ✔ Provides chat, file sharing, and video meetings
  • ✔ Delivers scalability for multi-location organizations

Cons

  • ✘ It may offer limited reporting capabilities
  • ✘ The platform's calling abilities may require some improvement

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Sangoma does offer an API.

Yes, Sangoma does offer a mobile app for Android and iOS.

The vendor offers customized pricing plans according to different business needs. It offers a Cloud UCaaS Plan, a Hybrid UCaaS Plan, and an On-Premises UC Plan. All these plans provide customized pricing. Get a customized Sangoma cost breakdown for your business today.

Sangoma software supports English language only.

The typical users of Sangoma include sectors like education, healthcare, government, hospitality, manufacturing, and retail.

Sangoma software integrates with a wide range of apps, including MS Teams and TeamsHub.

Sangoma offers support through email and phone number.