Qiscus

star star star star star 0.0 (0 reviews) | CRM Software · Omnichannel CRM Software

Streamline customer communication with Qiscus, a unified platform that enhances response times across WhatsApp, email, and live chat.

Get Pricing play_circleWatch Demo

Product Overview

Qiscus provides a comprehensive platform that facilitates the management of customer interactions across various channels, including WhatsApp, email, and live chat. Setting it up initially may take some time, particularly for teams lacking technical assistance. Nevertheless, its automation features and unified messaging system prove to be efficient in enhancing communication and speeding up response times.

Product Details

What Is Qiscus?

Qiscus is an advanced cloud-based platform designed for managing conversations across multiple channels, specifically tailored for teams in industries such as banking and telecommunications. It caters to mid-sized and larger enterprises by bringing together communications from WhatsApp, Instagram, live chat, and various marketplaces into a single dashboard. Rather than switching between different applications, customer support and sales teams utilize Qiscus to monitor leads, exchange information, and handle a large number of inquiries—all in real-time. This platform addresses frequent challenges like disjointed messaging, delayed responses, and the complexities of scaling chat operations.

Qiscus Pricing

The company provides eight distinct pricing packages for Qiscus:

Omnichannel:
- Startup: $115/month
- Grow: $270/month
- Enterprise: Custom pricing
WhatsApp API Only:
- Marketing Conversation: Meta pricing + $0.0045/message
- Utility Conversation: Meta pricing + $0.0025/message
- Service Conversation: Free
- Authentication Conversation: Custom pricing
WhatsApp Call:
- Inbound: Free
- Outbound: $0.0278/minute

For plans involving ChatBot, CRM, Helpdesk, In-app Chat SDK, and Call Centre services, customized quotes are available. The final pricing will be influenced by the specific needs and type of your organization. You can request a tailored quote from Qiscus to find the plan that best fits your requirements.

Please note that prices may vary.

Qiscus Integrations

The Qiscus software integrates smoothly with various applications, including:

Zendesk
Salesforce
Teams
Slack software
Shopify software
Mailchimp software
Play Store

You can view a free demo of Qiscus to explore its integration capabilities further.

Who Is Qiscus For?

This software is crafted for medium to large organizations spanning multiple sectors such as:

Banking
Retail
Healthcare
Fishery
IT
Nonprofits

Is Qiscus Right For You?

The Qiscus platform enables businesses to respond more swiftly, manage a high volume of customer interactions in one centralized location, and ensure consistent communication across various channels. It fosters improved team collaboration, minimizes response errors, and boosts customer satisfaction. Its adaptable framework makes it an ideal choice for growing teams that require support, sales, or engagement at scale.

If you're still uncertain whether Qiscus meets your needs, our support team is ready to assist you at info@softwareseekers.com to help you make the right choice for your business.

CRM Software Features

cancel Security

cancel Training

cancel Dashboard

cancel Invoicing

cancel Reporting

cancel Timeclock

cancel Mobile App

check_circle Mobile CRM

cancel Purchasing

cancel Online Help

cancel AI Analytics

cancel Audit Trails

cancel ChatGPT said:

cancel Integrations

cancel Lead Routing

cancel Sales Orders

cancel Client Portal

cancel HR Compliance

cancel Insurance CRM

cancel Time Tracking

cancel CRM for Retail

cancel Healthcare CRM

cancel Mobile CRM App

cancel Sales Pipeline

cancel Sales Tracking

cancel Tax Management

cancel Budget Tracking

cancel Case Management

cancel CRM for Coaches

cancel CRM for Outlook

cancel CRM Integration

cancel Deployment Type

cancel Email Marketing

cancel Lead Generation

check_circle Lead Management

cancel Market Position

cancel Task Management

cancel Accounts Payable

cancel CRM for Facebook

cancel CRM for Startups

cancel Customer Support

cancel Distribution CRM

cancel Donor Management

cancel Event Management

cancel Expense Tracking

cancel Fundraising Tool

cancel Grant Management

cancel Sales Automation

cancel Activity Tracking

cancel Budget Management

cancel CRM for B2B Sales

cancel CRM for Education

cancel CRM for Marketing

cancel Donation Tracking

cancel Email Integration

cancel Fundraising Tools

cancel Project Templates

cancel Sales Forecasting

cancel Vendor Management

cancel Activity Dashboard

check_circle Contact Management

cancel Content Management

cancel CRM for Healthcare

cancel CRM for Nonprofits

cancel Financial Tracking

cancel Hotel CRM Software

cancel Invoice Management

cancel Payment Processing

cancel Payroll Processing

cancel Project Scheduling

cancel Route Optimization

cancel Accounts Receivable

cancel Alerts/Notifications

cancel Analytics & Reporting

cancel Automated Workflows

cancel Bank Reconciliation

cancel Campaign Management

cancel Collaboration Tools

cancel Contract Management

cancel CRM for Consultants

cancel CRM for Contractors

cancel CRM for Field Sales

cancel CRM for Freelancers

cancel CRM for Hospitality

cancel CRM for Real Estate

cancel CRM for Restaurants

cancel CRM for Sales Teams

cancel CRM for Wholesalers

cancel Customer Management

cancel Document Management

cancel Employee Management

cancel Employee Onboarding

cancel Financial Reporting

cancel Marketing Campaigns

cancel Mobile CRM Software

cancel Online CRM Software

cancel Reporting & Analytics

cancel Resource Allocation

check_circle Workflow Automation

cancel Android CRM Software

cancel Banking CRM Software

cancel CRM for Associations

cancel CRM for Distributors

cancel Higher Education CRM

cancel Inventory Management

cancel IT Ticketing Systems

cancel Marketing Automation

cancel Merchandise Transfer

cancel Multi‑Channel Support

cancel Performance Tracking

cancel Quotation Management

cancel Volunteer Management

cancel Warehouse Management

cancel Compliance Management

cancel CRM for Loan Officers

cancel Customer Segmentation

cancel Membership Management

cancel Mortgage CRM Software

check_circle Multi-Channel Support

cancel Productivity Tracking

cancel Safety and Compliance

cancel CRM for Digital Agency

cancel CRM for Small Business

cancel Ecommerce CRM Software

cancel Financial CRM Software

cancel Guest Intelligence CRM

cancel Multi-Currency Support

check_circle Opportunity Management

cancel Performance Management

cancel Sales Enablement Tools

check_circle Analytics And Reporting

cancel Consulting CRM Software

cancel CRM for Media Companies

cancel Customer Service/Support

cancel Customizable Dashboards

cancel Enterprise CRM Software

cancel Recipe & Menu Engineering

cancel Registration Management

cancel Reporting and Analytics

check_circle Sales Pipeline Tracking

cancel Sales Tracking Software

cancel Social Media Management

cancel Alerts and Notifications

cancel Communication management

cancel CRM for Event Management

cancel CRM for Insurance Agents

cancel CRM for Marketing Agency

cancel CRM for Mortgage Brokers

cancel CRM for Rental Companies

cancel Customer Service & Support

check_circle Deal Pipeline Management

cancel Multi-channel management

cancel Omnichannel CRM Software

cancel Social Media Integration

cancel Task & Activity Management

cancel Training and Development

cancel Automated Purchase Orders

cancel Budgeting and Forecasting

cancel CRM for Equipment Dealers

cancel CRM for Insurance Brokers

cancel CRM for Service Providers

cancel Customer Service Software

cancel Customizable HR Workflows

cancel Email Integration (implied)

cancel Mobile CRM / Mobile CRM App

cancel Sales Pipeline Management

cancel AI-Integrated CRM Solution

cancel CRM for Content Management

cancel CRM for Financial Advisors

cancel CRM for Financial Services

cancel CRM for Logistics Industry

cancel CRM for Outside Sales Reps

cancel CRM for Project Management

cancel CRM for Real Estate Agents

cancel Customer Support Ticketing

cancel Sales Engagement Platforms

cancel Account Management Software

cancel Channel Management Software

cancel Contact Management Software

cancel CRM for Political Campaigns

cancel CRM for Training Management

cancel CRM for Workflow Management

cancel Email Marketing Integration

cancel Sales Acceleration Software

cancel Small Business CRM Software

cancel Auto Dealership CRM Software

cancel CRM for Construction Company

cancel Customer Engagement Platform

cancel Employee Database Management

cancel Task and Activity Management

cancel Task Assignment and Tracking

cancel Time and Attendance Tracking

cancel CRM for Professional Services

cancel Customer Feedback and Surveys

cancel Investor/Customer Segmentation

cancel CRM for Manufacturing Business

cancel CRM for Social Media Marketing

cancel CRM for Health Insurance Agents

cancel CRM for Real Estate Wholesalers

check_circle Customer Communication Tracking

cancel Employee Information Management

cancel Project Planning and Scheduling

cancel Sales Force Automation Software

cancel Sales Forecasting (via analytics)

cancel Appointment Management/Scheduling

cancel CRM for Digital Marketing Agency

cancel CRM for Membership Organizations

cancel Delivery Planning And Scheduling

cancel Integration With Marketing Tools

cancel Integration with Third‑Party Apps

cancel Mobile CRM (implied mobile access)

cancel CRM Software for Accounting Firms

cancel Email Integration / Email Marketing

cancel Integration with Third-Party Apps

cancel Cloud Based CRM for Small Business

cancel Mobile CRM Analytics And Reporting

cancel Recruitment and Applicant Tracking

cancel Task Management Alerts/Notifications

cancel Customer Relationship Management (CRM)

cancel Opportunity & Deal Pipeline Management

cancel Workflow Automation/Automated Workflows

cancel Sales Pipeline / Deal Pipeline Management

cancel Workflow Automation / Automated Workflows

cancel Social Media Integration (via integration)

cancel Sales Forecasting (pipeline value tracking)

cancel CRM for Offices and Public Administrations

cancel Multi-Channel Support (Email, SMS, WhatsApp, Chat)

cancel Analytics and Reporting/Reporting and Analytics

cancel Analytics and Reporting / Reporting and Analytics

cancel Case/Support Ticketing (Customer Support Ticketing)

cancel Deal Pipeline Management / Sales Pipeline Tracking

cancel Social Media Integration (lead capture from social channels)

Pros & Cons

Pros

checkFast and responsive support team

checkUserfriendly and intuitive dashboard

checkReliable performance under heavy loads, according to software users

Cons

closeBot responses sometimes misroute queries

closeOccasional server downtime occurs

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Qiscus.

Frequently Asked Questions

Yes, Qiscus offers an API.

Qiscus offers contact forms, FAQs and knowledge base.

Qiscus integrates with Slack, Teams, Mailchimp, and many others.

Qiscus offers eight pricing packages tailored to different needs. Omnichannel plans start at $115/month for Startup, $270/month for Grow, and custom pricing for Enterprise. WhatsApp API plans are billed per message, with marketing at $0.0045, utility at $0.0025, Service Conversation free, and Authentication Conversation at custom rates. WhatsApp Call charges include free inbound calls and $0.0278/minute for outbound. Request a custom Qiscus cost estimate for ChatBot, CRM, Helpdesk, In-app Chat SDK, and Call Centre solutions.

Yes, Qiscus has a mobile app for both Android and iOS.

Qiscus is used by retail, banking, IT, fishery and several other industries.

Qiscus supports English and Indonesian language.

Still deciding on Qiscus?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Qiscus

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality