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GoTo Resolve

GoTo Resolve delivers efficient IT assistance by utilizing secure tools to address technical issues from a distance. While teams with fewer members may perceive...

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GoTo Resolve delivers efficient IT assistance by utilizing secure tools to address technical issues from a distance. While teams with fewer members may perceive...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

GoTo Resolve delivers efficient IT assistance by utilizing secure tools to address technical issues from a distance. While teams with fewer members may perceive the initial setup as somewhat complicated, the platform boasts an extensive array of functionalities. Its capacity to manage various devices seamlessly positions it as an excellent option for thorough IT administration.

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Product Details

What Is GoTo Resolve?

Overview

GoTo Resolve is a cloud-driven cybersecurity solution tailored for professionals as well as small to medium-sized enterprises looking for effective remote IT assistance. This software is particularly beneficial for sectors that demand secure and efficient management of numerous devices spread across different locations. GoTo Resolve tackles significant challenges such as intricate troubleshooting, lengthy remote access processes, and the necessity of securing environments for remote work. This solution enables teams to optimize their operations and safeguard their digital resources without requiring large-scale on-site infrastructure.

GoTo Resolve Pricing

The software comes with four primary packages, which include:

  • Remote Access: $23/month

  • Remote Support: $40/month

  • Standard: $57/month

  • Premium: Custom pricing available (for teams implementing RMM and IT support)

The cost of GoTo Resolve varies based on the type and needs of your organization. Users can inquire about pricing for the plan that fits them best.

GoTo Resolve Integrations

This software integrates effortlessly with a variety of business applications, such as:

  • Zendesk

  • Microsoft Teams

  • ServiceNow

  • Logitech CollabOS

Consider scheduling a complimentary demo of GoTo Resolve to discover more about its integration capabilities.

Who Is GoTo Resolve For?

The software is suitable for organizations of all sizes across diverse industries, including:

  • Information technology and services

  • Computer software

  • Media production

  • Electronic manufacturing

  • Construction

  • Machinery

  • Industrial engineering

Is GoTo Resolve Right For You?

If your organization requires effective and secure IT management, especially if you have remote or distributed teams, GoTo Resolve could be an excellent option. Its cloud-based framework provides flexibility and scalability, while its features contribute to streamlined operations, minimized downtime, and improved overall security. Additionally, it holds ISO/IEC 27001, PCI, and SOC 2 Type II compliance.

If you're still uncertain whether GoTo Resolve suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for assistance in making the best choice.

CyberSecurity Features

✘ siem
✘ automation
✘ audit trails
✘ web filtering
✘ authentication
✘ cloud security
✘ cyber security
✘ email security
✘ threat hunting
✘ data encryption
✘ risk management
✘ audit management
✘ patch management
✘ security measure
✘ anomaly detection
✘ forensic analysis
✘ incident response
✘ aisecurity measure
✘ firewall protection
✘ incident management
✘ intrusion detection
✘ phishing prevention
✘ security compliance
✘ threat intelligence
✘ behavioral analytics
✘ real time monitoring
✘ smart data discovery
✘ access controlsserver
✘ compliance management
✘ device posture checks
✘ zero touch deployment
✘ iot security solutions
✘ malware analysis tools
✘ security orchestration
✘ ai infused cybersecurity
✔ vulnerability management
✘ web application security
✘ natural language dialogue
✘ antivirus and anti malware
✘ automated patch management
✘ incident response software
✘ multifactor authentication
✔ anti virus and anti malware
✘ backup and disaster recover
✘ incident and issue tracking
✔ multi factor authentication
✘ security awareness training
✘ backup and disaster recovery
✘ security compliance software
✘ deception technology software
✘ security audits and reporting
✘ policy and document management
✘ regulatory compliance tracking
✘ risk assessment and mitigation
✘ predictive maintenance analytics
✘ regulatory compliance management
✘ third partyvendor risk management
✘ esg metrics tracking and reporting
✘ security info and event management
✘ managed detection response software
✘ data encryption policy documentation
✘ security measure threat intelligence
✘ digital risk protection drp platforms
✘ security orchestration and automation
✘ intrusion detection anomaly monitoring
✘ patch management documentation tracking
✘ breach and attack simulation bas software
✘ patch management vulnerability management
✘ security information and event management
✘ security information event management siem
✘ security information and event management siem
✘ multi factor authentication policy documentation
✘ regulatory change monitoring and impact analysis
✘ backup and disaster recovery policy documentation
✘ security information and event management siem if integrated with siem tools

Pros

  • ✔ Intuitive interface
  • ✔ User-friendly
  • ✔ Excellent customer support
  • ✔ Mobile app

Cons

  • ✘ Unexpected glitch fixes are time consuming
  • ✘ Some features can be inconsistent
  • ✘ Updates can be slow

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, GoTo Resolve offers an API.

GoTo Resolve supports the English language.

GoTo Resolve integrates with Zendesk, Logitech CollabOS, Microsoft Teams and ServiceNow.

Yes, GoTo Resolve supports iOS and Android devices.

Pricing starts at $23/month. Users can get pricing tailored to their requirements.

The typical users of GoTo Resolve are businesses in the computer software, IT and media industries.

GoTo Resolve offers email, helpdesk, chat, Knowledge Base, FAQs, and phone support.