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LogMeIn Resolve

LogMeIn Resolve serves as a robust Unified Endpoint Management (UEM) solution tailored for IT departments and managed service providers (MSPs) to effectively ov...

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LogMeIn Resolve serves as a robust Unified Endpoint Management (UEM) solution tailored for IT departments and managed service providers (MSPs) to effectively ov...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

LogMeIn Resolve serves as a robust Unified Endpoint Management (UEM) solution tailored for IT departments and managed service providers (MSPs) to effectively oversee and safeguard devices. While there may be sporadic issues with remote access that could hinder user experience, its automation driven by artificial intelligence and effective patch management streamline various processes. In summary, it offers a top-tier, all-inclusive IT management solution.

Product Details

What Is LogMeIn Resolve?

LogMeIn Resolve (previously known as GoTo Resolve) is a cloud-driven platform designed for contemporary IT operations. It integrates crucial features such as remote monitoring and management (RMM), remote assistance, mobile device management (MDM), and helpdesk ticketing. This solution empowers IT teams and Managed Service Providers (MSPs) to proactively safeguard and oversee their endpoints. By leveraging AI-driven insights and automation tools, it accelerates the identification and resolution of issues, shifting from a reactive stance to a more proactive, strategic approach to endpoint management.

LogMeIn Resolve Pricing

The pricing structure for LogMeIn Resolve is adaptable and consists of a tiered subscription model that includes two primary categories:

IT Departments

  • Starter: $29/month

  • Growth: $55/month

  • Advanced: $78/month

  • Complete: $94/month

MSP Plan

  • MSP Launch: $31/month

  • MSP Elevate: $57/month

  • MSP Accelerate: $83/month

  • MSP Dominate: $99/month

Check out the comprehensive cost breakdown for LogMeIn Resolve to discover which plan aligns best with your business needs.

Please note that pricing may change over time.

LogMeIn Resolve Integrations

This software seamlessly integrates with various systems and platforms, including:

  • ServiceNow

  • Zendesk

  • Microsoft Teams

View the LogMeIn Resolve demonstration to understand its integration capabilities better.

Who Is LogMeIn Resolve For?

LogMeIn Resolve is well-suited for an array of sectors, such as:

  • Healthcare

  • Financial Services

  • Higher Education

  • Manufacturing

  • Professional Services

  • Managed Service Providers

Is LogMeIn Resolve Right For You?

If your organization, especially if you are an MSP or an expanding IT department, requires a comprehensive solution that combines remote support with proactive management of devices, then LogMeIn Resolve is an outstanding choice. One of its key features is the incorporation of practical AI, including the AI-powered Virtual Technician, which automates intricate tasks and scripting without necessitating advanced coding skills. This emphasis on intelligent automation alongside a zero-trust security model positions it as an optimal solution for enhancing IT workflows while ensuring quick, secure, and reliable endpoint resolutions.

If you still have questions about whether LogMeIn Resolve is suitable for your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

CyberSecurity Features

✘ siem
✘ automation
✘ audit trails
✘ web filtering
✘ authentication
✘ cloud security
✘ cyber security
✘ email security
✘ threat hunting
✘ data encryption
✘ risk management
✘ audit management
✔ patch management
✘ security measure
✘ anomaly detection
✘ forensic analysis
✘ incident response
✘ aisecurity measure
✘ firewall protection
✘ incident management
✘ intrusion detection
✘ phishing prevention
✘ security compliance
✘ threat intelligence
✘ behavioral analytics
✘ real time monitoring
✘ smart data discovery
✘ access controlsserver
✘ compliance management
✘ device posture checks
✘ zero touch deployment
✘ iot security solutions
✘ malware analysis tools
✘ security orchestration
✘ ai infused cybersecurity
✘ vulnerability management
✘ web application security
✘ natural language dialogue
✘ antivirus and anti malware
✘ automated patch management
✘ incident response software
✘ multifactor authentication
✔ anti virus and anti malware
✘ backup and disaster recover
✘ incident and issue tracking
✘ multi factor authentication
✘ security awareness training
✘ backup and disaster recovery
✘ security compliance software
✘ deception technology software
✔ security audits and reporting
✘ policy and document management
✘ regulatory compliance tracking
✘ risk assessment and mitigation
✘ predictive maintenance analytics
✘ regulatory compliance management
✘ third partyvendor risk management
✘ esg metrics tracking and reporting
✘ security info and event management
✘ managed detection response software
✘ data encryption policy documentation
✘ security measure threat intelligence
✘ digital risk protection drp platforms
✘ security orchestration and automation
✘ intrusion detection anomaly monitoring
✘ patch management documentation tracking
✘ breach and attack simulation bas software
✘ patch management vulnerability management
✘ security information and event management
✘ security information event management siem
✘ security information and event management siem
✘ multi factor authentication policy documentation
✘ regulatory change monitoring and impact analysis
✘ backup and disaster recovery policy documentation
✘ security information and event management siem if integrated with siem tools

Pros

  • ✔ Easy to use for agents and clients.
  • ✔ Smooth, lag-free remote-control performance
  • ✔ Efficient remote access improves support workflow
  • ✔ Reliable 24/7 customer support availability
  • ✔ Integrated ticketing enhances issue management efficiency

Cons

  • ✘ Higher cost than similar remote support tools
  • ✘ Slow performance during file transfers sometimes occurs
  • ✘ Technical glitches cause crashes and reduced reliability

Price

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, LogMeIn Resolve offers an API to facilitate integration with third-party applications. This API enables customization of how LogMeIn Resolve interacts with your existing support systems.

The software primarily supports English. However, AI-powered features like the interactive assistant and enriched remote support sessions offer real-time language translation for both voice and text input.

Typical users include internal IT departments of small and midsize businesses (SMBs) and professional Managed Service Providers (MSPs) seeking a unified solution for IT management, remote support, and monitoring. Key industries include Healthcare, Financial Services, Higher Education, Manufacturing, and Professional Services.

LogMeIn Resolve integrates with key IT and business tools, including Microsoft Teams, ServiceNow,and Zendesk.

LogMeIn Resolve provides a flexible, tiered subscription model tailored for both IT departments and managed service providers (MSPs). IT teams can choose from Starter ($29/month), Growth ($55/month), Advanced ($78/month), or Complete ($94/month) plans, while MSPs have options including MSP Launch ($31/month), MSP Elevate ($57/month), MSP Accelerate ($83/month), and MSP Dominate ($99/month). Reviewing the detailed LogMeIn Resolve price helps businesses select the plan that best meets their needs.

LogMeIn Resolve provides support via chat, email, and helpdesk assistance, ensuring users can get timely help for technical issues and remote support needs.

Yes, LogMeIn Resolve offers mobile apps for both iOS and Android devices.