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OnCall Health

Discover OnCall Health – a flexible healthcare platform tailored for behavioral health institutions. This solution provides a comprehensive telehealth software,...

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Discover OnCall Health – a flexible healthcare platform tailored for behavioral health institutions. This solution provides a comprehensive telehealth software,...

Watch Demo Get Pricing
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Product Overview

Discover OnCall Health – a flexible healthcare platform tailored for behavioral health institutions. This solution provides a comprehensive telehealth software, a customizable patient portal, and robust analytics to facilitate effective virtual care. Optimize your operations, boost patient involvement, and maintain regulatory compliance. Take a look at its features now!

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Product Details

What Is OnCall Health?

Overview

OnCall Health, now part of Qualifacts, is a telehealth and patient portal solution tailored for organizations in the behavioral health sector. This software provides an extensive range of features, such as a customizable white-label patient portal, EHR integration, appointment scheduling, and analytics dashboards. It allows organizations to enhance their virtual care services, streamline complex workflows, and deliver a contemporary patient experience through a consolidated platform.

What Is OnCall Health Best Known For?

This software is particularly recognized for its adaptable white-label patient portal. It enables organizations to launch a branded client portal accessible in app stores and online, allowing clients to find the right providers and services. Users can also subscribe and manage recurring appointments easily. This highly customizable portal integrates smoothly with various EHR systems, allowing behavioral health practitioners to provide an updated patient experience under their own brand identity.

OnCall Health Pricing

The provider offers three distinct pricing plans:

  • Growth – Custom Pricing

  • Enterprise – Custom Pricing

  • Custom – Custom Pricing

Request a tailored pricing quote for your practice today!

OnCall Health Integrations

This software is compatible with several third-party EHR systems, including:

  • Kipu

  • Epic

  • Cerner

  • athenahealth

  • NextGen Healthcare

  • Netsmart

How Does OnCall Health Work?

Once you are logged in, here’s how to get started with the software:

  1. Customize the portal's features and interface to align with your organization's branding.

  2. Connect with patients and arrange appointments via your own white-label portal.

  3. Complete intake forms and questionnaires electronically.

  4. Conduct one-on-one video sessions using the built-in telehealth software.

  5. Send and receive secure messages through the HIPAA-compliant messaging module.

  6. Integrate with existing EHR systems for a seamless experience.

  7. Utilize the calendar booking feature to encourage additional appointments.

  8. Monitor program outcomes to assess services and identify growth opportunities.

You can also schedule a complimentary demo of OnCall software to explore its capabilities further.

Who Is OnCall Health For?

The OnCall virtual care and patient portal solution caters to behavioral health organizations of varying sizes. It is frequently utilized by:

  • Certified Community Behavioral Health Clinics (CCBHCs)

  • Behavioral Health Agencies

  • Addiction Treatment Centers

  • Counseling Practices

  • Substance Abuse Centers

Is OnCall Health Right For You?

If you seek a comprehensive virtual care and patient engagement platform specifically tailored for behavioral health organizations, then OnCall Health might be an ideal choice. Its automation of processes—from booking appointments to billing—enables clinicians to concentrate more on direct patient care.

OnCall Health is dedicated to helping you maintain compliance while staying ahead of state reporting requirements, integrating best practices into your organization. Its secure platform and workflows designed for behavioral health ensure that your virtual care services adhere to all compliance standards as programs evolve.

If you’re still uncertain whether OnCall Health is suitable for your needs, feel free to reach out to us at info@softwareseekers.com for assistance in making the right decision.

EMR Software Features

✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✔ mobile app
✘ purchasing
✘ ai chatbots
✘ appointments
✘ sales orders
✔ telemedicine
✘ client portal
✘ mobile access
✘ time tracking
✘ eprescriptions
✔ patient portal
✘ sales tracking
✘ case management
✔ e prescriptions
✘ fuel management
✘ hipaa compliant
✔ lab integration
✘ lead management
✘ online payments
✘ task management
✘ audit management
✘ lab integrations
✘ order management
✘ sales automation
✘ accident tracking
✘ activity tracking
✘ billing invoicing
✘ budget management
✘ claims management
✘ dictation support
✘ driver management
✘ email integration
✘ project templates
✘ sales forecasting
✘ vendor management
✘ contact management
✔ customizable forms
✘ project scheduling
✘ route optimization
✘ alertsnotifications
✘ compliance tracking
✘ document management
✘ employee management
✘ employee onboarding
✘ reporting analytics
✘ resource allocation
✘ workflow automation
✘ workforce analytics
✘ inventory management
✘ merchandise transfer
✔ patient demographics
✘ vehicle tracking gps
✘ warehouse management
✔ billing and invoicing
✘ client management crm
✘ compliance management
✘ customer segmentation
✘ patient client portal
✘ maintenance scheduling
✘ opportunity management
✘ performance management
✘ telematics integration
✘ benefits administration
✘ compensation management
✘ customer servicesupport
✘ reporting and analytics
✘ telemedicine telehealth
✘ cloud based emr software
✘ deal pipeline management
✘ social media integration
✘ training and development
✘ customizable formsreports
✘ sales pipeline management
✘ document automationassembly
✘ incident and issue tracking
✘ multi factor authentication
✘ patient engagement software
✘ attendance and time tracking
✘ compliance security features
✘ employee self service portal
✘ fleet utilization monitoring
✘ laboratory integration elabs
✘ appointment scheduling widget
✘ remote patient monitoring rpm
✘ policy and document management
✘ regulatory compliance tracking
✘ risk assessment and mitigation
✘ customer communication tracking
✘ employee information management
✘ practice analytics emr software
✔ appointment managementscheduling
✘ delivery planning and scheduling
✘ appointment management scheduling
✘ billing invoicing patient billing
✘ customizable forms patient intake
✘ immunization and allergy tracking
✘ third partyvendor risk management
✘ esg metrics tracking and reporting
✘ insurance eligibility verification
✘ recruitment and applicant tracking
✘ customer relationship management crm
✘ telehealthappointment managementscheduling
✘ regulatory change monitoring and impact analysis
✘ carbon emissions data capture and calculation tools

Pros

  • ✔ Integrated telehealth software for seamless remote consultations
  • ✔ White-label patient portal enhances brand identity and trust
  • ✔ Offers an analytics dashboard for data-driven decision-making
  • ✔ Simplifies billing and claims submission processes
  • ✔ Streamlines virtual care operations

Cons

  • ✘ Potential learning curve for new users, according to some reviews
  • ✘ Limited configuration options for custom modules
  • ✘ Mobile app functionality may be less robust compared to desktop

Price

Professional

Custom Pricing

Get Free Guidance from Our Solution Experts.

Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The main users of OnCall Health include behavioral health agencies of all types and sizes.

OnCall Health offers support through online resources, a customer community, and a dedicated OnCall team.

OnCall Health offers various customizable and flexible pricing plans. Contact us for a custom pricing quote.

The main features of OnCall Health software include online scheduling, reporting and analytics, patient portal, appointment reminders, documentation integration, instant messaging appointments, shared documents, e-signing, and billing.

Yes, OnCall Health is cloud-based.

OnCall Health has a good overall rating and helps health systems simplify virtual care delivery, reach more patients, and deliver better patient care service.