RethinkBH

What Is RethinkBH?

RethinkBH is an innovative platform hosted in the cloud, specifically created for ABA therapy providers and practices focusing on pediatric behavioral health. It empowers these organizations to streamline both clinical and operational tasks through a unified system. With features that enhance clinical programming, facilitate ABA data collection, and implement AI-driven revenue cycle management, RethinkBH helps alleviate administrative burdens while optimizing daily clinical functions.

This platform caters to a variety of practice sizes, from small operations to extensive multi-site organizations. It effectively structures care delivery, promotes workflow consistency among teams, and assists in the coordination of services as practice needs evolve over time across various settings.

What Is RethinkBH Best For?

RethinkBH is tailored for ABA therapy providers and pediatric behavioral health practices that seek an all-in-one solution for clinical management, operations, and financial processes. Its framework revolves around four key areas:

1. ABA-Specific Clinical Workflow Support
   

   The platform specializes in ABA workflows, offering an evidence-based content library, tools for developing treatment plans, and Session Note AI, which translates session data into organized documentation suitable for clinical records.

2. Intelligent Scheduling
   

   Featuring AI scheduling via TheraDriver, RethinkBH optimally assigns staff to clients by considering their availability, travel times, and scheduling limitations. This integration synchronizes scheduling activities with billing processes seamlessly.

3. AI-Powered Revenue Cycle Management
   

   BillAI by Rethink simplifies the complexities of ABA billing. It reviews claims for potential issues, applies necessary corrections based on established rules, and offers insights into billing statuses and accounts receivable metrics.

4. Staff Training And Certification
   

   RethinkBH provides training resources, including a 40-hour RBT course that aligns with BACB standards. These resources also include continuing education materials and reporting dashboards for tracking staff training progress.

RethinkBH Integrations

RethinkBH allows integration with various healthcare and payer systems to enhance the flow of data across clinical and administrative workflows. Notable integrations are:

• Payer Integrations: Essential for eligibility verification, claims submission, and electronic remittance advice (ERA) or payment processing.

• Electronic Visit Verification (EVV) Integrations: Facilitates the tracking and validation of service delivery, adhering to state-required EVV processes.

• Raintree: Enables data sharing among ABA, occupational therapy (OT), and speech-language pathology (SLP) professionals in multidisciplinary pediatric and behavioral health practices.

• TheraDriver: Powers AI scheduling and the Parent Portal for enhanced staff-to-client matching and family engagement.

• NetSmart: Connects with the NetSmart behavioral health platform for efficient workflow management.

• RethinkBH Marketplace: Grants access to select third-party tools and integrations within the platform.

How Much Does RethinkBH Cost?

The starting price for Rethink Behavioral Health is $20 per staff member per month. This basic rate may fluctuate based on the number of users and chosen products, with expenses varying according to organizational size and specific features required. For tailored pricing information reflecting your organization's needs, it is advisable to request a custom estimate for RethinkBH.

The pricing is subject to change.

How Does RethinkBH Work?

As a cloud-hosted solution, RethinkBH is accessible from various devices, including a mobile application equipped with offline data collection capabilities. Generally, practices can become operational within a couple of weeks, aided by comprehensive onboarding, training sessions, and support from a dedicated customer success team.

The process begins as follows:

• Users start from the main dashboard and navigate to customizable tools for clinical, scheduling, billing, or reporting, tailored to their roles.

• Clinicians input session data in real time through mobile data collection, with Session Note AI automatically generating compliant session notes.

• Schedulers utilize AI-driven features to create efficient staff-to-client schedules that lessen travel times and minimize gaps, directly linking to billing.

• Billing teams employ BillAI to manage claims, address any exceptions before submission, and track financial KPIs, such as Days in AR by funder.

• Practice owners and leaders in operations use the AI Dashboard and reporting tools to gain real-time insights into clinical outcomes, utilization, and revenue performance.

For a more in-depth view of the software's functions, watch the RethinkBH demo.

Who Is RethinkBH For?

RethinkBH is utilized by providers of Applied Behavior Analysis (ABA) and pediatric behavioral health practices, catering to a wide spectrum of users from individual professionals and emerging clinics to larger organizations with multiple locations. The primary users include:

• BCBAs and RBTs involved in clinical programming, data collection, and documentation.

• Billing and revenue cycle teams managing claims, resolving denials, and overseeing accounts receivable.

• Practice owners, executives, and operational leaders focused on organizational performance and compliance.

• Front office and scheduling personnel tasked with patient intake, appointment management, and family communication.

RethinkBH is specifically designed for:

• ABA therapy providers.

• Multi-site and enterprise-level behavioral health organizations.

• Newly established ABA practices in search of an integrated system for fundamental operations.

Is RethinkBH Right For You?

If you are an ABA therapy provider or part of a pediatric behavioral health organization aiming to consolidate clinical, scheduling, billing, and staff training into a cohesive system, RethinkBH might be a fitting solution for you. This platform addresses common challenges such as claims denials, prolonged days in accounts receivable, and excessive manual billing follow-up efforts.

Additionally, it suits practices where clinicians dedicate substantial time to session documentation and other non-billable tasks, or where improved coordination in scheduling processes is necessary to minimize cancellations and enhance staff utilization.

Beyond daily operations, the platform can assist organizations that wish to provide families with updates regarding care and session information, as well as those experiencing growth across multiple stages. RethinkBH also features training resources for RBTs that align with BACB standards.

With a user base exceeding 96,000 providers and a clinical dataset comprising over 1 billion ABA records, RethinkBH stands out as a viable option for practices seeking to centralize essential clinical, operational, and training workflows within a single platform.

If you need further clarification regarding RethinkBH, reach out to our customer support at (661) 384-7070 for additional assistance.