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ProFM Helpdesk

ProFM Helpdesk software is a cloud-based solution for facility management that simplifies the process of reporting issues and monitoring maintenance tasks. It e...

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ProFM Helpdesk software is a cloud-based solution for facility management that simplifies the process of reporting issues and monitoring maintenance tasks. It e...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

ProFM Helpdesk software is a cloud-based solution for facility management that simplifies the process of reporting issues and monitoring maintenance tasks. It enables teams to enhance their workflows and elevate the quality of service provided. Although new users may find the interface a bit challenging at first, its configuration and ease of access position it as an attractive option.

Product Details

What Is ProFM Helpdesk?

ProFM Helpdesk serves as a web-based solution for helpdesk and maintenance tracking, aimed at enhancing facility support and reporting of breakdowns. Users can effortlessly log service requests, oversee issue resolution, and keep tabs on maintenance tasks through a unified interface. With straightforward ticket creation and clear visibility into the status of problems, organizations can boost their response times, minimize downtime, and facilitate smoother operations for teams of any size.

ProFM Helpdesk Pricing

The pricing for ProFM Helpdesk begins with a complimentary ProFM Helpdesk Cloud Basic plan. Additional paid options include:

  • ProFM Helpdesk Cloud: $149/user/month

  • ProFM Helpdesk for ArchiCAD: $209/user/month

  • ProFM Helpdesk Enterprise: Custom pricing

Implementation fees are included in the paid plans. Reach out today to request a customized quote for your business regarding ProFM Helpdesk.

Please note that pricing is subject to change.

ProFM Helpdesk Integrations

The vendor has not specified details about integrations at this time. To explore its features and potential compatibility, consider requesting a demo of ProFM Helpdesk.

Who Is ProFM Helpdesk For?

This solution is tailored for a diverse range of users, such as:

  • Facility managers

  • Maintenance teams

  • Operators

  • Service providers

Is ProFM Helpdesk Right For You?

If you find it challenging to keep facility maintenance organized and transparent, ProFM Helpdesk can help. It tackles these issues with structured reporting, role-based controls, and real-time notifications to ensure that problems are monitored from initiation to resolution. The platform also provides mobile access and customizable workflows to adapt to changing business requirements. It is particularly beneficial for facility managers, operators, and small to medium enterprises looking for a scalable web-based solution.

If you remain uncertain whether ProFM Helpdesk suits your needs, feel free to contact our customer support team at info@softwareseekers.com for additional assistance.

Facility Management Software Features

✘ dashboard
✘ automation
✘ dashboards
✘ purchasing
✘ data capture
✘ iwms software
✘ iot integration
✘ asset management
✘ maintenance logs
✘ space management
✘ energy management
✘ facility planning
✘ activity dashboard
✘ cadbim integration
✘ visitor management
✘ visual recognition
✘ alertsnotifications
✘ document management
✘ employee management
✘ employee onboarding
✘ facility management
✘ reporting analytics
✘ analytics dashboards
✔ mobile accessibility
✘ smart data discovery
✘ workforce management
✘ bot design deployment
✘ compliance management
✘ work order management
✘ facilities maintenance
✘ incidentevent tracking
✔ maintenance management
✘ performance management
✘ analytics and reporting
✘ benefits administration
✘ compensation management
✘ ehs management software
✘ reporting and analytics
✘ self service dashboards
✘ room scheduling software
✘ training and development
✘ visitor resource booking
✘ helpdesk service requests
✘ natural language dialogue
✘ space management planning
✘ space management software
✘ venue management software
✘ asset lifecycle management
✘ compliance iot integration
✘ vendor contract management
✘ visitor management systems
✘ building management systems
✘ energy performance analysis
✘ attendance and time tracking
✘ compliance safety management
✘ facility management software
✘ helpdesk and service request
✘ integration with other tools
✘ visitor and resource booking
✔ helpdesk and service requests
✘ reporting analytics dashboard
✘ space management and planning
✘ text to speech speech to text
✘ workplace management software
✘ compliance and risk management
✘ data collection and management
✘ employee information management
✘ fixed asset management software
✘ maintenance management software
✔ compliance and safety management
✘ real estate and lease management
✘ reporting and analytics dashboard
✘ recruitment and applicant tracking
✔ reporting and analytics dashboards
✘ asset lifecycle management software
✘ asset performance management software
✘ school facilities management software
✘ relevant category specifications for cleverly
✘ resource management visitor and resource booking

Pros

  • ✔ Easy and well-organized programs
  • ✔ Wide range of uses and flexible format
  • ✔ Comprehensive printed study guides

Cons

  • ✘ Could be more user-friendly for first-time users
  • ✘ Minor learning curve for new users

Price

Professional

$149

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

ProFM Helpdesk offers support through contact form, user manual, and FAQs.

Information about integrations is currently unspecified by the vendor.

ProFM Helpdesk is available in English, Hungarian, German, Japanese, and Romanian.

No, ProFM Helpdesk does not provide an API.

No, ProFM Helpdesk does not have a mobile app.

Typical users include facility managers, maintenance teams, operators, and service providers responsible for facility operations and maintenance.

ProFM Helpdesk price is based on four plans: ProFM Helpdesk Cloud Basic (free), ProFM Helpdesk Cloud ($149/user/month), ProFM Helpdesk for ArchiCAD ($209/user/month), and ProFM Helpdesk Enterprise (Custom pricing). Request a personalized ProFM Helpdesk pricing quote for your business.